Westhaven Nursing & Residential Home

10 Lighthouse Road, Hoylake, Wirral CH47 2EB

9.8 111 Reviews

Funding & Fees Guide for Westhaven Nursing & Residential Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,204 – £1,254
Self-Funded Nursing Care £1,381 – £1,431
RESPITE Self-Funded Residential Care £1,204 – £1,254
RESPITE Self-Funded Nursing Care £1,381 – £1,431

(these prices are only a guideline, please contact Westhaven Nursing & Residential Home to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Judith D (Daughter of Resident) assisted by family/friend published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience

My father was in for five months from May 2017. I feel his care was adequate and the staff were friendly. I do feel that the departure of staff (who organised and took part in a large part of the entertainment activities) was greatly missed and affected my father and other residents morale due to lack

of stimulation.

Reply from Maureen McDonough, Homes Manager at Westhaven Nursing & Residential Home

Unfortunately due to The Activities Co-ordinator leaving for reasons outwith her control we were without a dedicated activities Coordinator for five weeks but during this time there was extra outside entertainers brought into the home and the staff arranged daily activities even taking some residents out.

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Review from Roger C (Son of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience

My father was admitted to Westhaven in March 2017 and was discharged home in August.

The care, including medical care, was of a very high order and the facilities were modern, always clean and attractive. Staff were attentive and personable and genuinely built up a relationship.

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Review from Wendy R (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience

5 star in every way.

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Review from Jan M (Daughter of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience

My Mum moved into Westhaven after a 2 week hospital stay. We found the whole experience of Mum being in the home as a positive experience.
Mum was in Westhaven from March to May 2017 until her death.
All of the staff were so caring, supportive and helpful to both Mum and all the family.
I can't praise

them highly enough for their help to our family during this most difficult time.
Many thanks to all who work there.

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Review from L M (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

Exceptional service and care provided by all staff and management.
At almost 91 my mum's first experience of a residential home while she recovered from a cracked rib, was 5-star luxury.
The care she received, along with the friendliness of all staff is very much appreciated.

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Review from (Wife of Resident) published on 13 June 2017
Submitted via Postal Card • Report

Overall Experience

We were extremely pleased with the care and kindness shown to my husband whilst in Westhaven Hoylake.
He was happy and the staff were so kind to him. It was a lovely place to visit and we would recommend it to other people.

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Review from Alma H (Resident) assisted by family/friend published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience

Warm, friendly and helpful. Kept up to date with information relevant to the resident.

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Review from Clare L (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience

My mum was admitted to Westhaven Nursing & Residential Home at the beginning of April.
She arrived following an illness in hospital. All levels of staff have ensured mum's safety, dignity and have encouraged her to achieve her full potential despite being so unwell. The staff have cared for mum but

also us as a family. We have been guided along the quagmire of medical and financial issues. I have to return to Australia leaving feeling reassured that mum will be beautifully cared for in life and in death my gratitude is immeasurable.

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Review from Gregory C (Son of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience

This is a wonderful place. My mum had a very bad fall and has admitted first to hosptial and then she was transformed to Westhaven care home where the staff and other patients are very nice and friendly.

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Review from P B (Daughter of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience

My mother's care has been excellent since she moved in. I cannot fault the staff who are kind, considerate, well trained and efficient. Rooms are excellent. Being new and purpose built, the home is not cosy and feels a little sterile but all facilities being on 1 floor with wide corridors activates

mobility. Pictures on the wall of the resident's era improve the ambience. Low, plain glass windows allow residents to look out but gives no privacy. This is to be rectified with film on windows. Being a new home, activities have been slow to get started but are now going well. Visitors are welcome at all reasonable times of day with early mornings and mealtimes protected at residents request. Residents and relatives meetings have taken place and views are listened to and acted on where possible.

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Review from Robert S (Son of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience

I have found the home to be very caring. Since moving into the home in October 2015 my mother's health has improved greatly due to the excellent care by the friendly and motivated staff. The home is very well run and all the staff always go the extra mile.

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Total of 111, showing 101-111

Westhaven Nursing & Residential Home

Care Provided by Westhaven Nursing & Residential Home

Good to Know

Funding & Fees Guide for Westhaven Nursing & Residential Home

Facilities