Windy Knowe Nursing Home

15 Waterford Road, Oxton, Prenton CH43 6US
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9.4 24 Reviews
  • Windy Knowe Nursing Home, Prenton
Windy Knowe is a Birkenhead care facility that provides both EMI nursing and residential care, as well as being skilled in a range of mental health care needs.

A traditional building, Windy Knowe has extensive grounds and spacious communal areas, while being fitted with modern care technology and equipment in order to ensure that high standards are met.

The service has its own mini bus, which allows staff to treat residents to many days out and entertainments, while personal interests are encouraged within the home itself.

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Care Provided by Windy Knowe Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 49 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Hamon (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Windy Knowe Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,080
    • Self-Funded Residential Dementia Care £850 – £1,079
    • Self-Funded Nursing Care £780 – £900
    • Self-Funded Nursing Dementia Care £790 – £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,149
    • RESPITE Self-Funded Nursing Care from £1,150
    • RESPITE Self-Funded Nursing Dementia Care from £1,150

  • Nursing rates listed don't include the extra FNC charge.
  • (these prices are only a guideline, please contact Windy Knowe Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Windy Knowe Nursing Home Reviews (24)

Total of 24, showing 21-24
9.4

Windy Knowe Nursing Home has a Review Score of 9.4 (9.387) out of 10, based on 12 reviews in the last 2 years. Over all time Windy Knowe Nursing Home has 24 reviews.

Overall Experience

  • 16
  • 6
  • 0
  • 0
  • 2

Date Published

24
2
11
12
12

Review from Georgina L (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Windy Knowe for just over 2years and I have found her care right from day one, to be really good.
She is always treated with kindness and dignity, the staff go out of their way to make sure she feels safe and secure and that gives me peace of mind.

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Review from Pat C (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum became a resident at Windy Knowe in September 2015. I feel that the management and staff continually recognise her needs and professional care is ongoing.
I have no concerns for my mum and am satisfied that she is and always will be well cared for.
I have no concerns with regards to recommending
this care home.

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Review from P J (Friend of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has lived here for six years.
She has been very happy.
The staff and management work very hard and are very approachable.

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Review from Deborah P (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled in very well to Windy Knowe. She seemed to settle straightaway. She moved from a previous home as they were unable to support her with her dementia. This place is an EMI home and specialising in it.
She is very happy there, the happiest I've known her for about 2 years since her
diagnosis of dementia. The staff are always pleasant and approachable and like my mum.
My mum has said she likes it there and I can see she is happy.
She has a lovely room which she enjoys. The place is set up with the bedrooms on the corridor and then the dining room, lounge after that. This gives the impression that it is sheltered which is good. Very spacious.

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Current Review Score: 9.4 (9.387)

Overview of Review Score

The Review Score of 9.4 (9.387) out of 10 for Windy Knowe Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.387 for Windy Knowe Nursing Home is calculated as follows: ( (98 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (11 Very Poors x 1) ) ÷ 142 Ratings = 4.387

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Windy Knowe Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Samantha Hamon

Job Title: Registered Home Manager

Joined: 2025

Samantha has recently joined the team at Windy Knowe and we are so excited to see her flourish in her new role with Springcare!