Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
Beechcroft has a Review Score of 8.9 (8.937) out of 10, based on 6 reviews in the last 2 years. Over all time Beechcroft has 22 reviews.
Review from K H (Daughter of Resident) published on 20 January 2025
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Reply from Alison Foreman, Commercial Director at Beechcroft
Thank you very much for your kind comments and ratings. They work so hard to ensure that new residents are given a warm welcome to the home and it is appreciated when this is highlighted in a review. Kind regards.
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Review from Peter F (Husband of Resident) published on 18 October 2024
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Reply from Davey Taverner, Digital Marketing Manager at Beechcroft
Thank you for taking the time to review Beechcroft so highly. We appreciate your kind words and are thrilled your wife enjoyed her time with us. Have a lovely day.
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Review from Emma M (Granddaughter of Resident) published on 17 September 2024
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Reply from Davey Taverner, Digital Marketing Manager at Beechcroft
Thank you for taking the time to review Beechcroft so highly. We are so delighted your grandad has settled in well with us and is enjoying his time as part of our We Care Family. We strive to provide the highest standard of care and support for each of our residents and its reviews like this remind us that we are on the right track. Thank you and have a lovely day.
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Review from George J (Respite Resident) published on 25 March 2024
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Reply from Davey Taverner, Digital Marketing Manager at Beechcroft
Thank you for taking the time to review Beechcroft so highly. We are so glad we could provide the high standard of care we aim for.
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Review from T A (Daughter of Resident) published on 11 January 2024
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Reply from Lynn Billingham, Business Development Manager at Beechcroft
Thank you for taking the time to submit a review for Beechcroft. We would like to reassure you that the home is staffed to the level required for the number of residents living in the home, taking into account their care needs. The occupancy has increased slightly over the last few weeks and a resulted we have increased our staffing accordingly. The manager would be happy to discuss staffing levels in more detail when you next visit.
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Review from Susan C (Sister of Resident) published on 12 December 2023
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Reply from Lynn Billingham, Business Development Manager at Beechcroft
Thank you for taking the time to submit a review. It is lovely to how much your sister has improved during her time at the home. I will share your kind comments with the team.
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Review from Bobby J (Son of Resident) published on 20 June 2022
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Reply from lynn Billingham, Business Development Manager at Beechcroft
Thank you for your wonderful review. It is lovely to hear how happy you are with the care your mum is receiving from our wonderful team at Beechcroft. The team pride themselves on going the extra mile for residents. I will share your lovely comments with the whole team.
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Review from Susan C (Daughter of Resident) published on 2 November 2021
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Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Beechcroft
We are thrilled to read your review. We are glad that you were pleased with all the efforts put in by the team here at Beechcroft.
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Review from J C (Daughter of Resident) published on 9 November 2019
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you for your sad, but lovely review. We appreciate it.
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Review from G C (Daughter of Resident) published on 11 September 2019
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you so much for your kind comments. I'm sure all the staff will appreciate it as well.
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Review from Alan V (Son of Resident) published on 2 April 2019
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Well done to all the team.
Reply from Amin Dhanjee, Director at Beechcroft
Thank you very much for your kind review. All the staff will appreciate the recognition being given to them.
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Review from Kathy P (Daughter of Resident) published on 18 March 2019
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you for your comments. So glad your were happy with the standard of care at Beechcroft. I'm sure the staff at Beechcroft will appreciate your review.
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Review from Philip B (Son of Resident) published on 18 March 2019
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Thank you for making such
We sincerely appreciate all your care and wonderful attention.
Reply from Amin Dhanjee, Director at Beechcroft
Thank you very much. So glad Beechcroft were able to care for your mum.
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Review from P D (Daughter of Resident) published on 27 February 2019
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you for your positive review. So glad you are satisfied with the care your mum is receiving. The staff at Beechcroft work hard and will appreciate your recognition.
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Review from Jasmine J (Granddaughter of Resident) published on 15 February 2019
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Reply from Amin Dhanjee, Director at Beechcroft
Wow! What a review! Thank you so much. Glad Beechcroft has lived up to your expectations. Well done to all the staff at Beechcroft.
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Review from Tina W (Niece of Resident) published on 11 January 2019
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you so much for your kind comments. Your compliments will be conveyed to all the staff at Beechcroft.
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Review from J H (Son of Resident) published on 28 November 2018
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you for your kind words. I will pass your comments on to all the staff at Beechcroft.
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Review from Sara (Daughter of Resident) published on 21 November 2018
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you very much for your kind comments. I will ensure that the staff at Beechcroft are made aware of your review, as they will appreciate the credit being given to them.
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Review from Kirsten A (Daughter of Resident) published on 30 May 2018
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you very much for your kind comments. I’m sure your comments will be much appreciated by all the staff at Beechcroft.
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Review from Don F (Son-in-law of Resident) published on 13 February 2018
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Reply from Deborah Farr, Home Manager at Beechcroft
Thank you for your lovely comments, it was our pleasure to be able to care for your mum and yourselves.
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The Review Score of 8.9 (8.937) out of 10 for Beechcroft is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for Beechcroft is calculated as follows: ( (53 Excellents x 5) + (12 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 72 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.298 Points relating to the number of positive Reviews for Beechcroft is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 6 Positive Reviews ÷ 8.6 = 0.698
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 May 2024
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Job Title: Registered Manager
Therese is the manager at Beechcroft with several years of experience in the care sector managing successful care homes. Therese has experience in care homes and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and wellbeing of our Residents.