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Beechcroft has a Review Score of 8.9 (8.937) out of 10, based on 6 reviews in the last 2 years. Over all time Beechcroft has 22 reviews.
Review from Peter O (Son of Resident) published on 13 February 2018
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you for your kind comments - they are very much appreciated.
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Review from Alison G (Daughter of Resident) published on 31 January 2018
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Reply from Amin Dhanjee, Director at Beechcroft
Thank you for your kind comments. It is much appreciated.
Due to the problems last summer with the lift, we installed 2 stair lifts in November 2017, with a 3rd stair lift to be installed by March 2018, as a back up to the main lift, covering all 4 floors. In addition, the lift mechanism was partially upgraded in August 2017, with the upgrading to be completed after the installation of the 3rd stair lift. The main lift is already a lot more reliable.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.9 (8.937) out of 10 for Beechcroft is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for Beechcroft is calculated as follows: ( (53 Excellents x 5) + (12 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 72 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.298 Points relating to the number of positive Reviews for Beechcroft is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 6 Positive Reviews ÷ 8.6 = 0.698
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 May 2024
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Job Title: Registered Manager
Therese is the manager at Beechcroft with several years of experience in the care sector managing successful care homes. Therese has experience in care homes and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and wellbeing of our Residents.