Cavendish Court Care Home

Horseshoe Lane, Alderley Edge SK9 7QP
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8.6 46 Reviews
  • Cavendish Court Care Home, Alderley Edge
Cavendish Court Care Home comes courtesy of care provider Maria Mallaband and offers a luxurious residential environment for up to 43 elderly people, amidst the scenic Cheshire countryside.

With a skilled and experienced team of carers, Cavendish Court is a versatile service that can also offer rooms for respite, convalescent and nursing care, as well as providing a sensitive palliative care service.

As well as a comfortable interior, residents enjoy being situated a short walk from local amenities, such as shops, a GPs, a surgery and a library.

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Care Provided by Cavendish Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Leanne Brunt (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cavendish Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,241
    • Self-Funded Residential Dementia Care from £1,305
    • Self-Funded Nursing Care from £1,532
    • Self-Funded Nursing Dementia Care from £1,598

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Cavendish Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cavendish Court Care Home Reviews (46)

Total of 46, showing 1-20
8.6

Cavendish Court Care Home has a Review Score of 8.6 (8.644) out of 10, based on 7 reviews in the last 2 years. Over all time Cavendish Court Care Home has 46 reviews.

Overall Experience

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Date Published

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Review from J W (Wife of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good experience at Cavendish Court in October 2024. Management and nursing staff worked well with care and kindness and all were polite and helpful.

Reply from Leanne Brunt, Home Manager at Cavendish Court Care Home

Thank you for your kind words and for taking the time to share your thoughts. It's lovely for the team to read what a difference they make not only to our residents but also to each resident's family. It was an honour and pleasure to support your husband during what was a difficult time for you all.


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Review from Sarah M (Daughter-in-law of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always so caring and thoughtful towards my mother-in-law. She is very settled and content.

Reply from Leanne Brunt, Home Manager at Cavendish Court Care Home

Thank you for your review, we are delighted to hear that your mother in law is settled and content at Cavendish Court. It's always our aim to reassure families that their loved ones are in a safe place and being well cared for, so we are grateful that you have been able to share your positive experience. Many thanks.


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Review from D A (Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy and safe here and can't speak highly enough of the staff who look after me. We share a laugh and a joke. The staff make a difference to my day, I think they have been instrumental in helping me to adjust to life changing disabilities. I am treated with respect and consideration at all times
and with respect and consideration at all times and with compassion. When I have had difficult times adjusting the staff have been very supportive.

Reply from Leanne Brunt, Home Manager at Cavendish Court Care Home

Thank you very much for your lovely review. It's wonderful to hear you feel well cared for and supported by our team. Always lovely to see you smile and joking, its very rewarding and I will be sure to pass your positive feedback to the team.


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Review from P W (Husband of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My initial impression was that it would be a good place for my wife to recuperate after a hip replacement. My wife is unable to communicate and is immobile and I immediately discovered problems with the care they provided with regard to toilet needs, moving her, and preparation for bed. The management
took these problems on board and now things are considerably better. The care assistants and nurses who have regular contact with my wife are very good and as expected some are better than others. Some shifts all seem very calm yet on others they appear to be rushing around in circles. As I attend mealtimes the various times lunch or tea is served doesn't help with organisation. Lunch has been served anytime between 12 and 1 and tea at 4:15 and 5. I think this problem may have been resolved as the last few days have been much better.
Once my initial concerns were resolved the care provided was better and although my wife's mobility has not improved which is a lack of support from the NHS her continence needs could be better supported.
All the staff from the cleaners, laundry, care assistants, nurses, secretary, and manager are all very friendly and approachable.

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Review from C (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home accepted my Mother in the midst of COVID. But made her transition into a new home very easy. The staff are amazing and always do all they can to protect your loved one. The home is clean, warm and welcoming. Staff on all levels are always happy to stay for a chat. Mum recently passed
and once again all the staff members were amazing. If truth be told no one wants to see loved ones in this environment, however, my Mum was well looked after which gave family members peace of mind.

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Review from V D (Respite Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stayed for a week recently for some respite care as he suffers from Alzheimer’s. The care he got was fantastic the staff were nice and helpful and went the extra mile. Would recommend and would definitely let him go again.

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Review from W M (Son of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after. Very caring and capable staff who can provide the necessary personal care for residents at different stages of dementia.

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Review from J S (Daughter of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a happy resident for one full year. Management and staff are excellent, helpful and kind. To see my loved one happy makes me happy, I'm thrilled to see how well she has settled and is contented.

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Review from Ivan B (Son of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place to stay. Mum was very happy and was looked after very well.
Great place, polite and friendly.

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Review from D A (Daughter of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a long period in hospital, my mum has settled in Cavendish Court very well. The staff have been instrumental in making the transfer from home via hospital to the home as seamless as possible. Mum has been treated with kindness and understanding, for which I am grateful. Activities are beginning
to open up after Covid - a lot of work had been put into the Jubilee afternoon team party.

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Review from M W (Friend of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, always welcoming with a smile, easy to talk to and nothing is too much trouble.

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Review from S B (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It has been a difficult two years with Covid having a significant, detrimental effect on my mother's well-being and mental health. Overall, the staff have managed the situation well but the heavy reliance on agency staff has left its mark. That coupled with the loss of the home manager and deputy and
no activities coordinator has prompted my markings.

Reply from Jackie Hirst, Marketing at Cavendish Court Care Home

Thank you for taking the time to complete this review, Cavendish Court has recently gone through a period of change and have now in post a home manager and a deputy manager. Please be reassured that ongoing improvements are being made with recruiting the right staff for the right roles to ensure that Cavendish Court and the residents are not impacted.


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Review from H H (Daughter of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident for respite care in 2021 and for his final weeks of life this year.
Dad accepted the need for care and enjoyed the company of his carers who were efficient and friendly at all times.
I found the office staff very helpful also.
I would recommend Cavendish Court Care Home.

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Review from R C (Son of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and attentive. Can't fault anything.

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Review from Simon H (Son of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was only a resident for a relatively short time, she received lovely and sympathetic treatment. All the staff were attentive, helpful and spent time with me too, keeping me up to date on Mum’s circumstances. Mum’s room was a good size with modern furniture and was kept perfectly clean.
Her en-suite bathroom was well equipped with sufficient room to keep all toiletries. The room was warm yet well ventilated with a window with a view. The senior staff always had time to answer any questions I had and the medical staff were knowledgeable and also went out of their way to find me to put my mind at ease. The lounge area is large and is well equipped. I would be happy to recommend to anyone.

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Review from Catherine D (Daughter of Resident) published on 8 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic staff at Cavendish Court Care Home. My mother moved from another care home on palliative care after safeguarding issues and very poor care, it was such a relief to know that she was being cared for properly in her last days. It’s so important to read recent reviews and not the CQC
rating which could be two years old. Recent reviews of residents' relatives are much more important. I wouldn’t hesitate to recommend Cavendish Court, all the staff are the most kind and caring people.

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Review from Gill W (Daughter of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the staff at Cavendish Court Care Home for the excellent care received by our mother. She was treated with kindness and dignity. The staff knew her needs and addressed them appropriately. Her room was bright and clean. Many thanks.

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Review from Susan Y (Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am having an excellent time in this nursing home. All my needs are seen to and the whole staff are brilliant. I would hate to live anywhere else.

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Review from Sue D (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and deputy demonstrate a very high level of commitment to the home and have managed to put into place a very caring, capable and professional team of staff.
The home is very well managed, with good communication between management and staff, and the standards of care have significantly
improved under their leadership. Well done to Cavendish Court Care Home and all the staff!

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Review from Meriel B (Daughter of Resident) published on 10 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum was given a place at Cavendish Court because she had tested positive for Covid and had become unwell. The staff were kind, caring and compassionate when I took her there. It was late at night, my Mum was still in her pyjamas and the staff (dressed as Christmas elves) came out to greet
us. The home manager, took my Mum’s hand, introduced herself and said "don’t worry, we’ll take care of you" and was on hand to help and another lady was sent to find us because I had got lost. The staff at Cavendish Court are so kind and caring. My Mum has Covid so she can’t, and is not well enough, to go into the communal areas so I can’t comment on those facilities. The staff are on hand to help Mum with anything. They are checking on Mum’s vital signs regularly, administering her normal medication and encouraging her to eat and drink. A staff used her own money to buy Mum a newspaper. Amazing care from an outstanding staff.

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Current Review Score: 8.6 (8.644)

Overview of Review Score

The Review Score of 8.6 (8.644) out of 10 for Cavendish Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.346 for Cavendish Court Care Home is calculated as follows: ( (35 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 81 Ratings = 4.346

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.298 Points relating to the number of positive Reviews for Cavendish Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 6 Positive Reviews ÷ 8.6 = 0.698

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Leanne

Leanne Brunt

Job Title: Home Manager

Joined: 2024

Hello, my name is Leanne Brunt and I am pleased to be Cavendish Courts Home Manager. I started at Cavendish Court in February 2024 and was welcomed by a great team who are passionate and enthusiastic about the changes we are making, aspiring for excellence.


Frequently Asked Questions about Cavendish Court Care Home

What types of Care is Cavendish Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cavendish Court Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Cavendish Court Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Cavendish Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cavendish Court Care Home to the centre of Alderley Edge?

0.4 mile(s) as the crow flies, distance by road may be significantly further.