Cavendish Court Care Home

Horseshoe Lane, Alderley Edge SK9 7QP
Submit a Review
8.9 47 Reviews
  • Cavendish Court Care Home, Alderley Edge
Cavendish Court Care Home comes courtesy of care provider Maria Mallaband and offers a luxurious residential environment for up to 43 elderly people, amidst the scenic Cheshire countryside.

With a skilled and experienced team of carers, Cavendish Court is a versatile service that can also offer rooms for respite, convalescent and nursing care, as well as providing a sensitive palliative care service.

As well as a comfortable interior, residents enjoy being situated a short walk from local amenities, such as shops, a GPs, a surgery and a library.

Show Cavendish Court Care Home on the Map

Care Provided by Cavendish Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Leanne Brunt (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cavendish Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,241
    • Self-Funded Residential Dementia Care from £1,305
    • Self-Funded Nursing Care from £1,532
    • Self-Funded Nursing Dementia Care from £1,598

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Cavendish Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cavendish Court Care Home Reviews (47)

Total of 47, showing 21-40
8.9

Cavendish Court Care Home has a Review Score of 8.9 (8.944) out of 10, based on 8 reviews in the last 2 years. Over all time Cavendish Court Care Home has 47 reviews.

Overall Experience

  • 29
  • 14
  • 4
  • 0
  • 0

Date Published

47
4
8
8
39

Review from Meriel B (Daughter of Resident) published on 10 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum was given a place at Cavendish Court because she had tested positive for Covid and had become unwell. The staff were kind, caring and compassionate when I took her there. It was late at night, my Mum was still in her pyjamas and the staff (dressed as Christmas elves) came out to greet
us. The home manager, took my Mum’s hand, introduced herself and said "don’t worry, we’ll take care of you" and was on hand to help and another lady was sent to find us because I had got lost. The staff at Cavendish Court are so kind and caring. My Mum has Covid so she can’t, and is not well enough, to go into the communal areas so I can’t comment on those facilities. The staff are on hand to help Mum with anything. They are checking on Mum’s vital signs regularly, administering her normal medication and encouraging her to eat and drink. A staff used her own money to buy Mum a newspaper. Amazing care from an outstanding staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy L (Wife of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Cavendish Court Care Home for 4 months and was very well looked after whilst there. He was quite happy to stay there for as long as was possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoff M (Husband of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's the first time we have needed to take advantage of respite care and the team at Cavendish Court made a very good impression.
The well-organised staff were friendly, approachable and were understanding of our needs!
We now have peace of mind should respite be required in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley W (Daughter-in-law of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law has been in Cavendish Court she has come out of herself. I've not seen her so happy for years.
The staff are all so accommodating and all so very friendly. They cannot do enough to help.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G T (Daughter of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A respite stay accepted with little notice very kind and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine W (Wife of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall impression is that it is well run with very friendly staff. Would be happy to use Cavendish Court again!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirley B (Daughter of Resident) published on 24 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was moved from Macclesfield to yourselves recently. I can't thank you all enough for the great care you are providing for our Mum. The home is very clean, modern and welcoming. All management and staff can't do enough for the residents and us, as visitors. A massive thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K R (Husband of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delivering a high standard of care with competent hard-working staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Daughter of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff treated Mum with kindness. During my visits I observed all residents being treated with kindness and understanding by all staff (including chefs, reception staff as well as care staff).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie T (Daughter of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A team of caring kind and dedicated nurses and carers, looked after our loved one wonderfully, very supportive to the family, keeping pain under control with expert knowledge and care. Nothing was too much trouble, very nice clean environment for anyone who would require the services of this marvellous
place. I can’t thank all the staff enough for our loved one's care and also they extended it to us the family, at a very sad and difficult time. Just a marvellous place. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Sister of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavendish Court is an excellent facility. Lovely atmosphere when you arrive. The staff are caring and considerate for such a sad time in our family. The chef went out of his way to help. I would definately recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Wife of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not thank the staff enough. Their kindness, caring, attention to detail, action, when medical attention was required, were amazing. Looking after the family at a very sad time was given without hesitation. Cleanliness particularly good along with a chef that could not do enough to cook food
that would tempt my husband to try.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phillip M (Son of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Cavendish Court to be extremely welcoming, friendly, kind and caring. We could not have wished for anything more.
They were very informative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Wife of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband was admitted to Cavendish Court from hospital when he was dying from Cancer and Alzheimer's disease. On admittance, the staff greeted us in a friendly reassuring manner. During his 4 week stay, he was given 24-hour care. I appreciated seeing the hourly record kept of this. His room needed
the carpet replacing in was old and unhygienic. Also, the lounge/eating areas needed refreshing (2nd floor). The staff were most helpful and caring, especially on the night of my husband's death.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Sister of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with staff, conditions, food and chef on the day we visited my brother. Lovely atmosphere and all the residents we met seem very contented and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H B (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit to Cavendish Court we, my sister and I, and our mum have been treated with care. This has been a very emotional time for us, putting our lovely mum into a care home.
The staff here have been fabulous, the time they spend with mum and how they treat her illness.
I really don't
know what we would have done without them.
Our sincere thanks to all. We would not hesitate in recommending Cavendish Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ray H (Husband of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home has improved great since the appointment of the new care home manager. General improvement of staff members i.e., carers, chef.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny M (Sister of Resident) published on 2 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Cavendish Court is a lovely place, the staff are wonderful and the services within are being worked upon to improve month on month. The entertainment and food are great and for the most part the residents all seem very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen N (Daughter of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Putting my mum into a care home was one of the most difficult things I've had to do, but the management and staff at the Cavendish were so helpful and caring. My mum is settling much better than I expected which is such a relief.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie B (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Cavendish Court Care Home have long-term staff members who are very kind, patient and caring.
Unfortunately, there are too many agency staff and not enough long-term staff.
There has been a high turnover of managers within the last year when compared to another care home.
There are insufficient numbers
of staff during the daytime and night time.
The management rating is apart from the peripatetic manager.

Reply from Jackie Hirst, Marketing at Cavendish Court Care Home

Cavendish Court has met with this family and the issues have been rectified.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Cavendish Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.430 for Cavendish Court Care Home is calculated as follows: ( (47 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 93 Ratings = 4.43

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.514 Points relating to the number of positive Reviews for Cavendish Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 7 Positive Reviews ÷ 8.6 = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Leanne

Leanne Brunt

Job Title: Home Manager

Joined: 2024

Hello, my name is Leanne Brunt and I am pleased to be Cavendish Courts Home Manager. I started at Cavendish Court in February 2024 and was welcomed by a great team who are passionate and enthusiastic about the changes we are making, aspiring for excellence.