Clayton Manor Care Home - Avery Healthcare

Rood Hill, Congleton CW12 1YZ
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9.8 86 Reviews
  • Clayton Manor Care Home - Avery Healthcare, Congleton
One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this Cheshire care home bring extensive knowledge and experience, unmatched compassion and commitment.

Congleton's Clayton Manor Care Home provides residential care, dementia care, short-term respite, and nursing care. The emphasis is on the well-being of every resident, focusing on meeting unique needs and preferences. Acknowledging that it is their home, the team strive to ensure that residents and their loved ones perceive it as such. Couples and companions receive a warm welcome to the home, where their well-being, comfort and happiness take precedence.

Nestled on the renowned Rood Hill, on the outskirts of town, Clayton Manor Care Home in Congleton enjoys a picturesque location in the heart of the serene Cheshire countryside, easily accessible from Macclesfield and Manchester.

All generously sized bedrooms are furnished to high standards, featuring walk-in showers and TVs, and the home provides lounges for social interactions and quiet spaces for residents seeking independent relaxation. The secluded garden, graced by mature trees, offers shaded areas for residents to enjoy during warm and sunny weather. The home also has amenities, including a hair salon, a complimentary café, a minibus, and more.

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Care Provided by Clayton Manor Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sally Latham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Clayton Manor Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300

  • FNC for nursing clients is collected by the home in addition to the £1300 fee.
  • (these prices are only a guideline, please contact Clayton Manor Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Clayton Manor Care Home - Avery Healthcare Reviews (86)

Total of 86, showing 1-20
9.8

Clayton Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.799) out of 10, based on 43 reviews in the last 2 years. Over all time Clayton Manor Care Home - Avery Healthcare has 86 reviews.

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Review from J B (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for some time and the nursing care has been exemplary. Her health has improved and is now stable and she is comfortable in such pleasant surroundings. The staff treat her with dignity and are very friendly, providing a safe and welcoming environment. Thank you.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this lovely review. We are delighted as we work so hard every day to give people living with us the best quality of care that we can. We really appreciate your feedback. thank you again.


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Review from Ruth W (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Clayton Manor for over 2 years. She has very complex needs which can be challenging, however, she has been looked after so well and I feel very reassured that she is completely safe in their care. The nursing staff are warm and caring and they are extremely proactive when dealing
with any health issues and I am kept well informed. The carers are friendly and always greet everyone with a smile. Yes, there are minor irritations at times, and nowhere is perfect, but when it comes to the important aspects of care, I would highly recommend Clayton Manor. It is a happy, safe, caring environment where the welfare of the residents is always a top priority.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of Clayton Manor. We are so grateful that you took the time out to review us and we appreciate your feedback, as we continuously strive to improve our service. Thank you again.


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Review from Jill R (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough for the care they provide for my mother, they go beyond their duties, especially over the last period dealing with the infections.
The well-being staff do an amazing job of keeping all the residents happy and entertained.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for this amazing 5* review. We are so delighted that you are happy with the service provided and our team really work hard to try and ensure that everyone has the best quality and contentment we can create for them. Thank you again, so appreciated.


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Review from J W (Partner of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the care home to be a home from home. Comfortable room and residents are known by their names and not room numbers. Friendly and caring staff who take time with the residents. A varied menu and good portions. I recommend this home. From the manager to the folk who do the cleaning, it's a well-run
home. Get yourselves on the waiting list.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give this lovely review of Clayton Manor. We are delighted that you are happy with the care and our ethos of family. We so appreciate your feedback, thank you again.


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Review from Jill L (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Clean, comfortable, friendly atmosphere. All staff in all departments do their utmost to fulfil your needs. There is activities available everyday, lots of entertainment to suit everyone. There is a choice of food to suit any diet or request. The outside area is comfortable, with lovely
outside furniture where you can relax and enjoy the sun shine. The garden room is also a lovely place to sit and relax or chat to friends or family. My mum is a resident at Clayton Manor Care Home and I wouldn't wish for her to be anywhere else. Thank you all at Clayton Manor.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for your amazing 5 star review of Clayton Manor. We are delighted that you are so happy with the care your mum receives and with the facilities offered. We are so lucky to have your lovely mum with us and she brightens our day every day with her smile and humour. We really appreciate the feedback. Thank you again.


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Review from Joanne H (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care has been very good, the staff are very caring and treat my mum with kindness and dignity.
The nursing staff are excellent and pro active when mum has been unwell and getting her reviewed by the medical team quickly and subsequent hospital admission.
My only gripe is sometimes things I have
requested to be done for mum doesn't always transpire but we are working on this and it looks to be improving.
My only other concern is the cleanliness of the room, the bedside table is dirty, there is very old dried food residue which has been there for some time on the sides of the table where there are pieces of wood to stop things falling off. I clean it myself with disinfectant wipes, which I leave in the room, but it needs a scrubbing brush if I'm honest.
Other than these minor issues, I couldn't be happier that my mum is receiving good dignified care in an excellent nursing home which meets her complex medical needs, with caring staff and an excellent manager.
Thank you.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely and honest review. We appreciate all feedback and will work immediately on any areas for improvement. Thank you again. It is such an honour to care for your beautiful mum.


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Review from S S (Relative of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start, Clayton Manor Care Home gave a very warm and friendly welcome.
A lovely spacious reception with a coffee bar area.
The manager and all the staff greeted us with smiles and hello's.
We were shown round and all our questions were answered. We were then taken into the manager
who immediately made us feel welcome and her assurance of ensuring our relative would be treated with respect, care and dignity put us at our ease.
So far everything we were told has certainly been true. They are doing everything they can to ensure our relative is being really cared for in every way.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely 5* review. We really appreciate it and we feel honoured that you have entrusted Mum to us. Thank you again.


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Review from C P (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No care home is perfect, however the efforts of all the staff at Clayton Manor to keep our dad safe, treated and us informed during a recent spell of infection in the care home, were truly above and beyond.
In our experience, this care home has a very good atmosphere of friendliness and care and every
effort is made to keep residents entertained, safe and as healthy as is possible given their frailty and age.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this fantastic review. We are so grateful for the feedback and we continue to try hard every day to give the very best quality we possibly can to everyone who lives here. Once again thank you. So appreciated.


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Review from S R (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Clayton Manor for over 2 years now.
All the staff go out of their way to make sure the residents are happy and well looked after. They are so kind and get to know all the residents well.
Care standards are high, and I am closely involved in dad's care. The nursing team is
superb and I'm not exaggerating when I say their quick actions have saved my dad's life on more than one occasion. I know my dad is in good hands with them. They work very closely with the GP and that continuity is very beneficial to my dad, who has quite complex medical needs.
Dad enjoys the entertainment, especially when they have singers or musicians or the children from the local nursery.
We always receive a warm welcome from the friendly reception/admin team and any queries I have are answered quickly. The manager is excellent - really approachable for residents and relatives, her door is always open and she provides fantastic support to us all, always with good humour.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give Clayton Manor this fantastic review. We really appreciate your effort to support us as we work hard every day to ensure people living with us have the best possible outcomes. Thank you again.


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Review from Julie N (Sister of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all the staff at Clayton Manor for the wonderful care that you give my dear brother. As I was unfortunately able to be with him this Christmas, I know you made up for me not being there. I really appreciate everything you do to lift his mood when he's not feeling so good.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this fantastic review. We are honoured to care for your brother who is so special to us here, and we work hard to ensure he has the best quality along with everyone else who lives with us. we so appreciate your time and support. Thank you.


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Review from Edward s (Husband of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always receive a welcome when visiting, and am kept informed of any problems with regard to My wife's welfare. My wife has been in the home since June 2000, and at no time have there been any problems regarding her welfare or treatment. I can find no fault with her care.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the trouble to complete a review for Clayton Manor. We are delighted that you are happy with the care your wife receives and she is very loved here. Thank you again, we really appreciated your feedback.


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Review from J A (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clayton Manor Care Home is a wonderful care home. The staff are fantastic and the care is outstanding. Everyone goes the extra mile for residents. Having responsibility for a vulnerable loved requiring care can be loaded with worry and guilt but knowing that he is in such a great placement relieves
that. Clayton has been outstanding since day one. I never have to worry about my dad. I know that his physical social and emotional well being is not just being met, but is paramount to everyone working in the home.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to complete this fantastic review of Clayton Manor. We are delighted that you are happy with the care your dad receives as we work hard every day to ensure people living with us have the best possible quality. We really appreciate your feedback. Thank you again.


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Review from R L (Son of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with what you do for my mother.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of Clayton Manor. We are delighted to receive this and it is an honour to care for your mum who is such an integral person in our Clayton Manor family. Thank you again for taking the trouble to review us.


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Review from Christopher F (Friend of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my partner regularly visit a wonderful friend of ours who has been a resident at Clayton Manor for over a year now. We have always found all the staff to be very caring and kind. There are frequent activities and entertainment for the residents. The home has a lovely atmosphere with all the
staff - nurses/support workers/domestic and carting staff doing their best to look after our friend.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your amazing 5 star review of Clayton Manor. We are so delighted! It is so lovely to receive such a review as the team work continuously to ensure that everyone is happy and well cared for. Thank you again.


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Review from L D (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here just over 6 months. Everything is excellent. I am kept informed of everything that occurs. The manager and staff are excellent giving the best possible care. The residents are foremost in their minds.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your fabulous review of Clayton Manor. We are so delighted with it, and are so genuinely happy to care for your lovely mum. Thank you again.


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Review from Peter J (Son of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Clayton Manor Care Home since 2019 and I remain very happy with the care provided. I have only recently returned to the area after years away, and the care home staff have kept me informed of developments in her health and care. My thanks to the staff for all they do
for her.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this amazing 5 star review. We are delighted that you are happy with your mum's care and it is an honour for us to care for her. Thank you again.


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Review from Jean A (Friend of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always been happy to help and keep us informed.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this lovely 5 star review. We always appreciate feedback and work hard every day for our residents so this review is really appreciated.


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Review from Pam B (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place. Pleased with all care for my mum. Hoping she'll be back on her feet after being in hospital.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this 5 star review. We are so grateful as it is important that people know how we are doing at Clayton Manor. We are honoured to care for your mum. Thank you again


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Review from Sue B (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clayton Manor Care Home staff are lovely and very caring, and the home itself is kept very clean including residents' rooms. The manager is always on the ball, and really helpful, often under difficult circumstances. I'm confident my mum is in the best possible hands, receiving the best possible care.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely 5 star review. We are delighted that you are happy with your mum's care. Thank you again.


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Review from Wayne B (Nephew of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, really care for my aunty. Her husband is also very happy when he visits her, doesn't want to go home most days.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to complete this fabulous review of Clayton Manor. We are delighted that you are happy with the care your aunty receives and we are honoured to care for her.


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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Clayton Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Clayton Manor Care Home - Avery Healthcare is calculated as follows: ( (415 Excellents x 5) + (91 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 512 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clayton Manor Care Home - Avery Healthcare is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (1)

Sally

Sally Latham

Job Title: Registered Manager

Joined: 2020

I am a qualified nurse with 21 years of experience in the NHS and 22 years of experience in the healthcare sector. I have a special interest in dementia care, and worked as a national dementia lead, before coming to manage Clayton Manor in 2020. Prior to this role, I managed an outstanding-rated home for 9 years. I love my job and work hard to ensure that people living and working here are happy, and safe and have the best we can possibly offer. I also ensure that relatives are informed of what is happening at all times. We operate in a truly inclusive way so everyone feels welcome and supported. I am very proud to say that I work at Clayton Manor. It is the most homely, caring and exceptional place I have worked in.


Frequently Asked Questions about Clayton Manor Care Home - Avery Healthcare

What types of Care is Clayton Manor Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clayton Manor Care Home - Avery Healthcare provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Clayton Manor Care Home - Avery Healthcare have?

There are 75 Single Rooms.

What are the Facilities & Services at Clayton Manor Care Home - Avery Healthcare?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Clayton Manor Care Home - Avery Healthcare to the centre of Congleton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.