Clayton Manor Care Home - Avery Healthcare

Rood Hill, Congleton CW12 1YZ
Submit a Review
9.8 86 Reviews
  • Clayton Manor Care Home - Avery Healthcare, Congleton
One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this Cheshire care home bring extensive knowledge and experience, unmatched compassion and commitment.

Congleton's Clayton Manor Care Home provides residential care, dementia care, short-term respite, and nursing care. The emphasis is on the well-being of every resident, focusing on meeting unique needs and preferences. Acknowledging that it is their home, the team strive to ensure that residents and their loved ones perceive it as such. Couples and companions receive a warm welcome to the home, where their well-being, comfort and happiness take precedence.

Nestled on the renowned Rood Hill, on the outskirts of town, Clayton Manor Care Home in Congleton enjoys a picturesque location in the heart of the serene Cheshire countryside, easily accessible from Macclesfield and Manchester.

All generously sized bedrooms are furnished to high standards, featuring walk-in showers and TVs, and the home provides lounges for social interactions and quiet spaces for residents seeking independent relaxation. The secluded garden, graced by mature trees, offers shaded areas for residents to enjoy during warm and sunny weather. The home also has amenities, including a hair salon, a complimentary café, a minibus, and more.

Show Clayton Manor Care Home - Avery Healthcare on the Map

Care Provided by Clayton Manor Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sally Latham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Clayton Manor Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300

  • FNC for nursing clients is collected by the home in addition to the £1300 fee.
  • (these prices are only a guideline, please contact Clayton Manor Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Clayton Manor Care Home - Avery Healthcare Reviews (86)

Total of 86, showing 81-86
9.8

Clayton Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.799) out of 10, based on 43 reviews in the last 2 years. Over all time Clayton Manor Care Home - Avery Healthcare has 86 reviews.

Overall Experience

  • 72
  • 14
  • 0
  • 0
  • 0

Date Published

86
30
31
43
43

Review from P D (Son of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault Clayton Manor Care Home. My mum is very hard to please but the staff are always patient and helpful. The facilities are fantastic, especially since the recent refurbishments. The activities are varied and the staff encourage participation including occasional day trips out. The quality
of nursing care is excellent and mum's health has improved since she moved here. All the staff are friendly and cheerful management deal quickly and efficiently with any concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Wife of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was placed here two years ago. I am very happy with his care and the staff are very friendly, I have never had any concerns. My husband is very settled and the staff are always around to ask any questions. Lovely place and the refurbishment is lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T L C (Son of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was being refurbished when my father first arrived for nursing care. Despite all the obvious upheaval, the staff were always very caring and friendly to all residents. The admin staff then made every effort to make accommodation available for my mother who had dementia. Both parents are now
in Clayton Manor and although on separate floors, because of needs, the staff make every effort that they are together on a daily basis. This is the second home I have been to with my parents and I have to say the staff, services and activities are the best and always so accommodating. Absolutely no problems and all queries dealt with rapidly and positively. One definitely to recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eddy (Daughter-in-law of Resident) published on 25 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was well and truly looked after here, she was a resident at the home for nearly 10 years. She first arrived here to live on the Memory Unit, she loved it and got on well with the staff. She spent 7 years on the unit, but with her health and age she began to decline
because the home
had nursing facilities we were lucky enough to not have to move her.
She sadly slipped away peacefully in December last year at the grand age of 99.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill G (Daughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three and a half years ago we chose Clayton Manor for mum based largely on the positive and caring attitude of the staff - and they're still providing great support and care.
The furnishings were a bit tired but the level of care was our main concern. However, over the last six months, there has been
a significant investment. It now has a first-rate environment to match the care - including a cafe bar for more relaxing family visits.
A big thank you to all the staff

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve (Son of Resident) published on 24 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam has been at Clayton Manor Care Home now for about six weeks and we've been very impressed with the quality (and quantity) of care. Each time we visit, there are always plenty of helpful, smiling staff on hand to help both the residents and their families.


We're really pleased with the way

the move has worked out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Clayton Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Clayton Manor Care Home - Avery Healthcare is calculated as follows: ( (415 Excellents x 5) + (91 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 512 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clayton Manor Care Home - Avery Healthcare is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sally

Sally Latham

Job Title: Registered Manager

Joined: 2020

I am a qualified nurse with 21 years of experience in the NHS and 22 years of experience in the healthcare sector. I have a special interest in dementia care, and worked as a national dementia lead, before coming to manage Clayton Manor in 2020. Prior to this role, I managed an outstanding-rated home for 9 years. I love my job and work hard to ensure that people living and working here are happy, and safe and have the best we can possibly offer. I also ensure that relatives are informed of what is happening at all times. We operate in a truly inclusive way so everyone feels welcome and supported. I am very proud to say that I work at Clayton Manor. It is the most homely, caring and exceptional place I have worked in.