Acorn Meadow Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA
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10 94 Reviews
  • Acorn Meadow Care Home, Northwich
Acorn Meadow care home, situated in the beautiful part of Lostock Gralam, Northwich, supports older people to lead their best lives with personalised residential dementia care.

This newly-refurbished, cosy home has been tastefully decorated for maximum comfort whilst the landscaped garden provides a restful place for residents to catch up with friends and family or simply to enjoy the outdoors with a cup of tea. To ensure residents always feel at home, the comfortable living areas and bedrooms are all easily accessible by wheelchair.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to make Acorn Meadow a home from home for all residents. And with a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to live the best quality of life.

The catering team at Acorn Meadow care home understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all of residents as well as visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals.

Learning about each resident’s hobbies and interests enables the dedicated and professional care team to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools to arranging tours in the local area, Acorn Meadow also encourages residents to take an active role in the Northwich community.

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Care Provided by Acorn Meadow Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorna Bennett (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Acorn Meadow Care Home Reviews (94)

Total of 94, showing 21-40
10

Acorn Meadow Care Home has a Review Score of 10 (9.972) out of 10, based on 21 reviews in the last 2 years. Over all time Acorn Meadow Care Home has 94 reviews.

Overall Experience

  • 72
  • 20
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Date Published

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Review from Julie S (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go over and above; they are so caring, work so hard, they never stop caring! They are always smiling/laughing.
Since Mum came to Acorn Meadow, she has settled now, enjoying herself so much more. It makes me happy if she is happy.
Thank you, everyone.

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Review from Michelle W (Daughter of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since December 2021 and I really worried about putting her in a home. She suffers from vascular dementia but looking at her you wouldn't think anything is wrong with her only by some of the things she says. I'm so happy she is well looked after and is happy and safe.

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Review from Heather H (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. The staff are so caring and friendly. Dad is really well looked after. I can approach staff at any time with any issues or advice I need regarding my dad. We are always welcome to visit and are treated well. Dad is very happy here. Highly recommended.

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Review from Yvonne S (Granddaughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly, brilliant hospitality. A very home-from-home environment. All staff super helpful and friendly. Very enjoyable. Great dinner with Nana. Lovely to see her so happy and relaxed.

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Review from Fiona S (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely experience. Had a meal with Mum, like being in a restaurant. Food delicious, staff so welcoming. I'll be back.

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Review from B S (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Acorn Meadow have been great, from Mum arriving for respite care through the transition to being a permanent resident. They have made what is a difficult time for both Mum and us, her family, much easier than we thought it might be. Mum has settled well and is happy and so are we.

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Review from Sue J (Daughter of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the obvious initial concerns about Mum going into a care home, I was absolutely delighted on my first visit; the home is very clean and tidy and bright and all the staff that I have met have been very pleasant and helpful. Mum has settled in very well and seems very relaxed there.

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Review from Yvonne D (Daughter of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came here at Christmas and the care is excellent. The staff are extremely attentive and do everything in their power to look after all the residents. Dad very often takes naps and is regularly checked on and nothing is too much trouble for the staff. I am now so relieved that my dad is safe and
he is enjoying his time and making friends and prefers to talk to everyone rather than us when we visit.

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Review from Elspeth S (Daughter of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care/workers/everything - thank you so much for all you do and for being so brilliant in everything for making Mum's 90th so special and organising our lunch together with Mum - really can't thank you enough.

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Review from Carol F (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for lunch with Mum. Everything was excellent, the experience was lovely. Staff went above and beyond and made us feel so welcome and everything was perfect. The service was amazing along with the food.

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Review from A B (Daughter of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents view this respite break as a hotel break. Staff are excellent in all aspects of care and attention. Dad recently required hospital care and contact with the home was excellent during the stay. (Mum remained in the home.)

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Review from Andrea S (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy here and well looked after, the care is second to none. The staff keep my mum entertained 24/7. I can recommend this nursing to anyone and they wouldn't be disappointed.

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Review from Gwynneth A (Niece of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is very happy here, she loves the staff and her room. She partakes in all the activities. The refurb is fab and much appreciated. Thank you to all the staff.

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Review from Angela S (Daughter of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loves it here. The staff are very friendly, nothing too much trouble. They always ask for permission for injections, they don't do anything without me knowing. Mum loves having her nails and hair done.

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Review from David L (Husband of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since the beginning of 2020. She has a wonderful relationship with all the carers and other staff. She is well settled and well looked after. As far as I can tell in her late stage of Alzheimer's, she is happy in this home. Thank you all for what you have done for her.

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Review from Barbara T (Daughter of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. Thoroughly recommended. The staff are superb.

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Review from Victoria A (Daughter-in-law of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, especially two members of staff, in particular, have made my mother-in-law's stay so warm and welcoming. All her needs are catered for above and beyond. She is so happy and content with you and feels safe and loved. Thank you all so much.

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Review from G G (Brother of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was the open day after the refurbishment of Avandale Lodge. First and foremost, all the staff are very welcoming and helpful. They all give the residents genuine care. The care home has been tastefully redecorated and has a welcoming feel about it. I am sure all the residents will feel at home
here.

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Review from Alexander A (Son of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and attention given by the team at all times, couldn't wish for a better place for my mother to be cared for in.

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Review from Jodie H (Granddaughter of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has settled in really well and seems really happy. We love getting videos sent of nan singing.

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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Acorn Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Acorn Meadow Care Home is calculated as follows: ( (246 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 252 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorn Meadow Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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