Acorn Meadow Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA
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10 94 Reviews
  • Acorn Meadow Care Home, Northwich
Acorn Meadow care home, situated in the beautiful part of Lostock Gralam, Northwich, supports older people to lead their best lives with personalised residential dementia care.

This newly-refurbished, cosy home has been tastefully decorated for maximum comfort whilst the landscaped garden provides a restful place for residents to catch up with friends and family or simply to enjoy the outdoors with a cup of tea. To ensure residents always feel at home, the comfortable living areas and bedrooms are all easily accessible by wheelchair.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to make Acorn Meadow a home from home for all residents. And with a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to live the best quality of life.

The catering team at Acorn Meadow care home understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all of residents as well as visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals.

Learning about each resident’s hobbies and interests enables the dedicated and professional care team to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools to arranging tours in the local area, Acorn Meadow also encourages residents to take an active role in the Northwich community.

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Care Provided by Acorn Meadow Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorna Bennett (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Acorn Meadow Care Home Reviews (94)

Total of 94, showing 41-60
10

Acorn Meadow Care Home has a Review Score of 10 (9.972) out of 10, based on 21 reviews in the last 2 years. Over all time Acorn Meadow Care Home has 94 reviews.

Overall Experience

  • 72
  • 20
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Date Published

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73

Review from G H (Grandson of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan seems to like it. She looks happy and settled. We love seeing videos of her singing.

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Review from Lynn E (Daughter of Resident) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy here. He says the food is amazing and nothing is too much trouble for the staff. It has been the best thing that could happen to him.

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Review from Lynda H (Daughter of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came on a visit to see my mum who seems very happy. All staff were friendly and helpful. Watched a video of Mum singing which was lovely to see.

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Review from Sandra W (Daughter-in-law of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has dementia and appears happy here. The staff are amazing and nothing is too much trouble. My father-in-law loves to chat and has lots of laughs with the staff. I have worked in care myself and know how demanding it can be at times but the staff here really are amazing, they are attentive,
listen and communicate which is what we want. Thank you so much for all you do, you are appreciated very much by us and we can't thank you enough.

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Review from Sarah H (Daughter of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has dementia. He seems to be happy at the home. We regularly see photos of him joining in on activities that he would have never done when he was at home. He appears happy, clean, well-fed, and presentable when we see him.

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Review from Samantha H (Daughter of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with lovely, caring staff. My dad has settled into Avandale and speaks very highly of all members of the team which makes us as a family feel at ease with him being here. Staff are always happy to answer any questions we have about dad.

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Review from Helen D (Son of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be more pleased with the staff at Avandale. They are kind, friendly and treat our loved one with good humour and respect. The standard of care is very high and we couldn't ask for more.

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Review from Susan L (Wife of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time we have had any connection with a loved one needing a care home.
At Avandale Lodge we were straight away put at ease by really lovely caring staff who told us all we needed to know. My husband who suffers from dementia quickly settled in by caring staff. Well looked after and
all his needs tended to. Excellent home and cannot thank them enough.

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Review from David G (Son of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has only been in the care home 3-4 months during the Covid restrictions. Everyone is always helpful and caring.

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Review from Barbara F (Daughter of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the way my dad looks and I am happy with the visit today. I wish my dad had come here first and my mum has been here.

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Review from Sue C (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely visit despite restrictions. Able to see Dad which is lovely.

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Review from Bernie T (Daughter of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sat with Mum in a room looking at old photos, which was lovely. Staff seem very caring and supportive.

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Review from Andrew J (Son of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed with facilities and staff. Mum seems well and in no pain or sadness. Happy with the care and atmosphere.

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Review from Eric Q (Nephew of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Wellbeing Coordinator is very supportive and has a good relationship with residents and their activities. The resident can be difficult and needs a lot of encouragement to leave her room. The Wellbeing Coordinator has worked hard with her to gain her trust and to encourage her to be more sociable.
Another member of staff, in particular, is also very good with the residents and communications.

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Review from Alison J (Stepdaughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been in a couple of times recently but it's always a lovely experience. The staff are great, always have time to answer any questions and can't do enough really. My stepmum seems happy, always looks lovely and is well looked after. The gardens are beautiful and the place as a whole looks
like a good place to be, very clean and lovely and warm inside.

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Review from Richard D (Son of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy to see my Dad is getting out of bed and to hear that he is eating well. He seems happy which is the most important thing.

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Review from Joyce S (Daughter of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant. 100% recommended. Lovely staff, very pleased with all dad's care.

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Review from Jacqueline P (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my sisters are extremely grateful for the fantastic care they give our Dad and the support they offer the family too, would highly recommend.

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Review from Diane P (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are so welcoming and kind.

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Review from Lesley J (Daughter of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were very anxious about mum going in for respite. The manager put our minds at rest straight away. Every member of staff that answers the phone is friendly and helpful. We couldn't be happier with Avandale.

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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Acorn Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Acorn Meadow Care Home is calculated as follows: ( (246 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 252 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorn Meadow Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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