Acorn Meadow Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA
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10 94 Reviews
  • Acorn Meadow Care Home, Northwich
Acorn Meadow care home, situated in the beautiful part of Lostock Gralam, Northwich, supports older people to lead their best lives with personalised residential dementia care.

This newly-refurbished, cosy home has been tastefully decorated for maximum comfort whilst the landscaped garden provides a restful place for residents to catch up with friends and family or simply to enjoy the outdoors with a cup of tea. To ensure residents always feel at home, the comfortable living areas and bedrooms are all easily accessible by wheelchair.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to make Acorn Meadow a home from home for all residents. And with a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to live the best quality of life.

The catering team at Acorn Meadow care home understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all of residents as well as visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals.

Learning about each resident’s hobbies and interests enables the dedicated and professional care team to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools to arranging tours in the local area, Acorn Meadow also encourages residents to take an active role in the Northwich community.

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Care Provided by Acorn Meadow Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorna Bennett (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Acorn Meadow Care Home Reviews (94)

Total of 94, showing 81-94
10

Acorn Meadow Care Home has a Review Score of 10 (9.972) out of 10, based on 21 reviews in the last 2 years. Over all time Acorn Meadow Care Home has 94 reviews.

Overall Experience

  • 72
  • 20
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  • 0

Date Published

94
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10
21
73

Review from Betty R (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Avondale Lodge care home in November 2017 for respite care. I can't fault the home and the staff because they have been fantastic. The staff are all so nice and friendly and the care is excellent. In February 2018, we were told my mum can stay permanently. Mum has dementia and
is very confused and I especially like the entertainment that's organised there. Thank you.

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Review from June M (Wife of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for four and a half years. In all that time, he and I and my family were treated with kindness and help.
I came to know the staff as friends. Nothing was too much trouble for the staff.

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Review from John P (Brother of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was a resident at Avandale Lodge Care Home, whilst he was there he received good treatment from the friendly care staff , the home always kept me well informed and I would not hesitate to recommend this home to anyone who had similar problems to my brother (Dementia and Nursing care requirements
as he was unable to look after himself).

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Review from Jean D (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that the standard of care and the cleanliness of the home are to be congratulated.
Also I would like to say that they are very prompt to let us know if anything is wrong.

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Review from G W (Son of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care/nursing home. Nice staff.

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Review from M D (Husband of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with everything at the home. I am quite happy with the way they look after my wife.

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Review from M I (Brother-in-law of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my sister-in-law for an hour weekly, therefore my observations are limited. Residents physical needs seem to be met well and they are treated with dignity. The lounges are kept clean and tidy. Emotional support is given by the staff. Probably due to staffing levels staff cannot always be present
to meet residents continence needs. Perhaps a little more stimulation to residents who cannot actively take part would be welcome. The upgrade of facilities looks very good. I am unable to comment on meals or management issues.

Reply from Claire Hurworth, Careline Manager at Acorn Meadow Care Home

Thank you for your positive feedback about Avandale Lodge Care Home. We are pleased that you are happy with the care provided at Avandale and that you think the refurbishment looks very good. I will pass on your comments to the staff team who always appreciate feedback on the work they do. Please feel free to contact the manager about the staffing levels and activities she will be more than happy to discuss these with you.


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Review from Jean B (Daughter of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel very relieved to have found this care home for my mother, she has been given professional care and understanding here. She had to be moved from a basic care home to one that offers dementia care, and it is quite clear that her support has really increased since moving to Avandale Lodge Care Home.
I give particular thanks to the staff for their patience and kindness.

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Review from June H (Wife of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Avandale Care Home for over 4 years. In this time, I and my family have found the care has been first class. The staff are very caring and kind and not only to the resident but to family as well.

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Review from Gladys A (Wife of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided for my husband. I would recommend the home to anyone.

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Review from S B (Wife of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with the standard of care. Avandale Lodge is immaculately clean there are a wide range of activities for the residents and regular meetings for relatives. The staff are friendly and there is a family atmosphere.

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Review from M G (Son of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has really settled in well to Avandale. Due to the care and attention provided by the staff. Facilities are good and well maintained.

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Review from Margaret S (Partner of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner seems very settled, all the staff are very kind and helpful with a cheerful smile and greeting.

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Review from Christine B (Niece of Resident) published on 16 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly aunt went into Avandale Lodge following discharge from hospital. She had recovered from pneumonia but was suffering from cardiac failure. She was also in the later stages of dementia.
The wonderful staff made the last four weeks of my aunt's life as comfortable as possible despite her
not being able to move of her own accord, and only being semi-conscious.
She was kept clean and had fresh bedding and nightwear every single day. The staff were attentive and knowledgeable about her condition but it wasn't just that which impressed and reassured us as a family - they cared ABOUT my aunt as well as caring FOR her.
I never visited the are home and found staff to be anything other than pleasant and smiling, including those who weren't involved in my aunt's care.
I would recommend Avandale to anyone who is in need of such specialist care. The people who work here are angels in disguise.

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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Acorn Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Acorn Meadow Care Home is calculated as follows: ( (246 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 252 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorn Meadow Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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