Corbrook Park Nursing Home

Audlem, Crewe CW3 0HF
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9.4 65 Reviews
  • Corbrook Park Nursing Home, Crewe
Situated on the Cheshire border near Audlem and within easy reach of Market Drayton and Nantwich, Corbrook Park Nursing Home is an elegant country house providing personal, sensitive nursing care.

The home provides a range of care for the elderly frail including post-operative convalescence care, disability and palliative care.

Their bespoke Morris Care Cedar Philosophy was pioneered in their specialist wing for those living with dementia, known as Cedar Court. Here, therapeutic approach offers a better quality of life where residents are part of an accepting community, more personal choice and the ability to live to their individual timescales, to encourage greater engagement, as well as calmness and contentedness.

In addition to specialist care, residents at Corbrook Park benefit from the Homes 11 acres of grounds. The Homes comfortable lounges offer views of Corbrook’s beautiful landscaped gardens and regular walks are encouraged around the gardens.

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Care Provided by Corbrook Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sophie Kay (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (15)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Corbrook Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experience clinical leads.
    We can then give an accurate average weekly fee.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Corbrook Park Nursing Home Reviews (65)

Total of 65, showing 1-20
9.4

Corbrook Park Nursing Home has a Review Score of 9.4 (9.440) out of 10, based on 23 reviews in the last 2 years. Over all time Corbrook Park Nursing Home has 65 reviews.

Overall Experience

  • 41
  • 20
  • 3
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Date Published

65
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42

Review from P A (Sister-in-law of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a warm and friendly greeting from staff. I only visit at weekends so cannot comment on day to day. Although staff levels are very low at weekends, those that are at work are very kind and helpful for the residents. A problem that does arise is getting someone to answer the bell for those with
toilet problems. Weekend reception is very good always very helpful. Food seems good although a bit repetitive. On the whole happy with the care and cleanliness of residents.

Reply from Sophie Kay, General Manager at Corbrook Park Nursing Home

Thank you so much for your review. All feedback is very important to us as a home as we strive to give our residents the best quality of care. I will feedback your kind words to our team. I have taken on board your comments regarding the call bells and the food menus as part of our service improvements so thank you for highlighting to our attention.


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Review from K D (Wife of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well treated, food good, kind, attentive staff. Grounds beautiful. Would have liked the resident to walk more, but understand that you have to ask him. He's ready to go home, but has been comfortable here and it's been great to help to me. Many thanks.

Reply from Sophie Kay, General Manager at Corbrook Park Nursing Home

Thank you very much for your kind words about our home and staff. Your reviews are very important to us as a team. Its been an absolute pleasure to look after your relative and we look forward to his return, hopefully he will join us in our beautiful gardens more next time. Thanks again.


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Review from J R (Son of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my father has been a resident, Corbrook Park Nursing Home has been supportive in providing a safe environment. Staff members, care providers and general cleaning members are all very friendly and helpful. The grounds are beautiful and on sunny days provide a great space to spend some time outside
for fresh air.

Reply from Sophie Kay, General Manager at Corbrook Park Nursing Home

Thank you so much for your comments, your feedback is really important to us. We love having your dad here as part of our Corbrook Family. I will ensure that your comments are passed on to all of the team.


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Review from G K (Daughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a friendly and welcoming atmosphere as soon as you enter Corbrook Park Nursing Home. My mum has received excellent care and support from all members of staff, many of whom go above and beyond to ensure that the residents are comfortable and happy, and the relatives are involved and listened
to.

Reply from Sophie Kay, General Manager at Corbrook Park Nursing Home

Thank you so much for your review. It is an absolute pleasure to look after your lovely mother. I will ensure that the team are made aware of your kind words.


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Review from P P (Sister of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly, I found the staff to be pleasant and they responded to any issues I raised. My brother was there for a weeks respite care and what I expect is that, staff see issues and rectify them without my intervention, e.g. every day a cake was provided to all residents in the afternoon with a drink.
My brother can't swallow cake and no one offered an alternative until I requested. Television in a part of the room where he could not see it - bedbound. On day 2, no morning care, except a breakfast, until I arrived at 2.30pm. What is missing is effective management presence. Never saw a site manager even when I asked to do so. More examples could be given with additional space.

Reply from Sophie Kay, General Manager at Corbrook Park Nursing Home

Thank you for taking the time to complete a carehome.co.uk review for our home. All feedback is very important to us as a home as we strive to provide quality care to all residents. I am sorry that you feel dissatisfied with some elements of your brother's stay. Having reviewed the details of your feedback, I have investigated your brother's care plans thoroughly and can confirm that there is no mention of any swallowing difficulties noted within the preadmission assessment. This was not raised during his stay. Please be assured the necessary amendments would have been made to your brother's care plans and nutritional risk assessments. We do offer alternatives as we have residents with swallowing difficulties, or some may choose a different snack. Having checked the bedroom, the TV is visible from the bed, and we have had no concerns raised about the TV on your brother's stay. There is a general manager present 5 days per week, and on call 24 hours per day to discuss any concerns.


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Review from J Y (Wife of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The standard at Corbrook Park has declined in the last year.
Rooms are not as clean as they could be. I have complained several times.
I clean my husband's room when it is not up to standard. Some carers have a couldn't care less attitude and are not pleasant enough with residents.
Why has the
standard dropped? Sometimes meals and cups of tea are not hot enough.

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Review from M D (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole culture through the entire staff team at Corbrook Park has been kind, friendly and professional.
Access is easy and it is kept clean and tidy inside and out.
We chose Corbrook largely on this basis and that it is well staffed (rather than understaffed which we have found elsewhere).
Corbrook
is set in a beautiful quiet location where residents can be outside when the weather allows, and in the summer there is outdoor entertainment which our mother enjoyed as well as excursions for those who are able.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your positive review and the kind words expressed regarding your mother's care at Corbrook Park. We were pleased to be there to support and care for your mother during her stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from J C (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, at 97 years old, illness left Mum unable to walk and she was at high risk of falling. She was no longer safe at home.
From the moment she was admitted to Corbrook Court, the wonderful staff ensured that Mum was well cared for. Her room was cosy and the food delicious. For the first time
in months, I slept soundly knowing that Mum was now safe.
I received regular updates and all aspects of Mum's care were clearly explained to me.
Mum was bedbound so didn't get the chance to experience the activities provided or spend time in the beautiful gardens, but I saw other residents enjoying them and know that Mum would have loved to join in if she had been in better health.
Sadly Mum passed away after only ten days at Corbrook Court. I was telephoned when Mum's condition deteriorated and Mum was comforted and reassured that I was on my way. The staff were so kind to us at this difficult time and made sure we were well looked after into the early hours of the morning.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your review and kind words expressed regarding your mother's care at Corbrook Park, we were pleased to be there to support and care for your mother during her stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from S I (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This nursing home is a lovely place to be a resident. The rooms are lovely. The food is good and the staff pleasant, efficient and attentive. My father enjoyed his time there for respite care after a stay in hospital. It is a pleasant location to visit.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your review and kind words expressed regarding your Father's care at Corbrook Park, we were pleased to be there to support and care for your Father during his stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from David H (Son of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Corbrook have been wonderful with Mum who has had a 3-week stay for respite after a fall. Mum had a lovely room and took part in activities during the day. Mum's health improved during the stay. I cannot praise the team at Corbrook Park enough thanks so much for the way you have cared for
Mum, she can't wait to come back!

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your review and kind words expressed regarding your mum's care at Corbrook Park, we are so pleased to be there to support and care for your mum during her stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from B S (Husband of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am making my comment and observations based on my wife's first 6 weeks of care. Corbrook is an old but entirely well-appointed nursing home. It is warm at all times and very comfortable. The staff are extremely friendly and accommodate patient needs and wishes in a very effective manner. Nursing and
care needs seem to be well catered for. Social needs in the form of daily activities are also well established again in a very friendly way. Everyone speaks to you with an added smile and it feels like a family environment. The home has a good reputation in the local area.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your positive feedback regarding the service being provided to your wife at Corbrook. We are pleased to be there to provide the quality care and support your wife requires, and will continue to deliver such person-centred care for her. We will ensure that we pass this feedback on to our staff team


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Review from Carol H (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Corbrook for about 12 months now. From the very beginning, she has been beautifully looked after and her family made very welcome. We feel the residents are made to feel like a family who are well cared for and to feel safe. They have a wide range of stimulating activities
daily. The grounds are well used weather permitting which lifts their mental well-being. The staff are exceptionally cheerful and caring and often go the extra mile to help a resident.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your positive feedback regarding the service being provided to your mother at Corbrook. We are pleased to be there to provide the quality care and support your mother requires, and will continue to deliver such person-centered here for her. We will ensure that we pass this feedback on to our staff team.


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Review from S B (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Corbrook Court as a result of a fall last year. Although she took some time to come to terms with being a resident - the staff team have been very kind and understanding as she takes time to settle in. The events co-ordinator has been particularly kind and has established a good rapport
with her. Some of the maintenance issues take a little while to be sorted - but the care from the nursing team is good - and much more important.
The park is in a lovely setting and the grounds and communal areas are kept to a very high standard.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your feedback and kind words expressed regarding your mother's care at Corbrook Park, we are pleased to be there to support and care for your mother and will continue to deliver quality care and support to her. We will share your feedback with the team and use the review to improve services for our residents.


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Review from A C (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The room designated to my mother was light and airy with lovely views over the exceptionally well-kept gardens. She found moving to a care home very difficult having been independent all her life. She was 93. The nursing staff, carers and ancillary staff were always pleasant and respectful of her needs
and showed a great deal of compassion. They went out of their way to make her comfortable and welcome. The facilities at Corbrook are excellent. When Mum died this month, I was very impressed with how the circumstances were handled, and the staff were so kind to me and my brother. I would recommend Corbrook Park to anyone looking for a nursing home for a relative.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your feedback and kind words expressed regarding your mom's stay at Corbrook Park. We are pleased to be there to support and care for your mom. We will share your feedback with the team and use the review to improve services for our residents.


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Review from Shena F (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only at Corbrook Park for 10 days before he sadly died but in that time both the manager in charge and his staff were nothing but kind, compassionate and caring.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your reveiw and kind words expressed regarding your husband's care at Corbrook Park, we were pleased to be there to support and care for your husband during his stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from David O (Son of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is extremely high. The staff go out of their way to make sure that my father's needs are met.
In my father's words 'This is my home and I love it'.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your positive comments; we are delighted to have your dad living with us and been able to support and care for him. We will share your feedback with the team and use the review to improve services for our residents.


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Review from Kim W (Daughter of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just collected Mum from Corbrook Park. She stayed for three nights respite care. She told me that the staff were all very caring and could not do enough for her. She had a lovely room with en-suite, which Mum was worried about because she is 95 and can't get to the W.C. quickly. When we arrived the
staff made such a fuss of Mum, which I appreciated because Mum was a little bit nervous. When I collected her there was a choir visiting singing Christmas carols which was great and all the residents were singing. She will be back in May and September to give us a break. Thanks.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your feedback and kind words expressed regarding your mom's stay at Corbrook Park. We are pleased to be there to support and care for your mom. We are looking forward to seeing her and supporting in her next visit. We will share your feedback with the team and use the review to improve services for our residents.


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Review from S J (Daughter of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beautiful house set in lovely gardens for all to enjoy. Mum spent the last few months of her life in your care and as a family, we were very happy with all that you provided. All the staff members we came into contact with not only gave Mum good care they also included us as a family. Everyone did their
best to make Mum's life comfortable and happy as possible for her. Your relationship with the doctors was excellent and gave us peace of mind to know that all was being monitored with her health issues. The nurses were very professional, kind and caring, keeping us up to date, discussing changes that were needed and responding to our requests. One regret is that Mum didn't come to you sooner. Many Thanks.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your feedback and kind words expressed regarding your mum's care at Corbrook Park, we were pleased to be there to support and care for your mum during her stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from Susan H (Niece of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst Uncle was at Corbrook Park, he was well looked after as well as being made welcome when visiting.

Reply from Santhosh George, General Manager at Corbrook Park Nursing Home

Thank you for your feedback and kind words expressed regarding your uncle's care at Corbrook Park. We were pleased to be there to support and care for your uncle during his stay. We will share your feedback with the team and use the review to improve services for our residents.


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Review from T S (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Corbrook Park cared for our father after his discharge from the hospital. The care home was first class and he was very well looked after.

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Current Review Score: 9.4 (9.440)

Overview of Review Score

The Review Score of 9.4 (9.440) out of 10 for Corbrook Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.440 for Corbrook Park Nursing Home is calculated as follows: ( (153 Excellents x 5) + (85 Goods x 4) + (21 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 266 Ratings = 4.44

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Corbrook Park Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

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Meet the Team (4)

Sophie

Sophie Kay

Job Title: General Manager

Joined: 2023

My role as General Manager at Corbrook Park is to ensure that each and every single resident has a person-centred approach to their care. That their needs and wishes are respected; and that they live life to the fullest whilst in our care.


I have worked in the care industry for 17 years and have been a registered nurse for 14 of those.


Providing safe, quality and memorable care to our older generation is an absolute privilege, and I am passionate about ensuring that Corbrook Park strives for excellence every single day.


Aggy

Aggy Kadzewicz

Job Title: Home Bursar

Joined: 2022

Aggy takes ownership of the core operational processes in financial and customer management controls and protocols, and for staffing data within the Home. She covers a range of duties from financial management, customer management, staff management and data protection.


Tracey

Tracey Williams

Job Title: Social Life Co-ordinator

Tracey organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.


Lorna

Lorna Hickey

Job Title: Social Life Co-ordinator

Lorna organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our residents’ individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.


Frequently Asked Questions about Corbrook Park Nursing Home

What types of Care is Corbrook Park Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Corbrook Park Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Corbrook Park Nursing Home have?

There are 76 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Corbrook Park Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Corbrook Park Nursing Home to the centre of Crewe?

7.5 mile(s) as the crow flies, distance by road may be significantly further.