Daneside Court Care Home

Chester Way, Northwich CW9 5JA
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9.4 66 Reviews
  • Daneside Court Care Home, Northwich
On the banks of the River Dane in Northwich, Cheshire, Daneside Court Care Home offers personalised residential and nursing care to older people.

The welcoming and purpose-built care home has a pretty landscaped garden, which includes a lovely sensory area, and is a favourite spot for many Residents at Daneside Court. This tastefully decorated home also has four sitting rooms, four dining areas and a hairdressing salon – the perfect setting in which to relax and socialise. The bright, comfortable bedrooms and living areas are all accessible by wheelchair.

The dining areas at Daneside Court also offer a welcoming space where residents can enjoy meals prepared by the catering team, welcoming visitors to join them whenever they wish. The team offer a varied menu to ensure all preferences and dietary requirements are catered for.

Care provision at the home is just as high quality as its living space. The team are not only experienced and skilled but also compassionate and kind, working hard to ensure residents lead a fulfilled and enjoyable lifestyle. The varied activities programme offers a range of things for people to get involved in, but they are equally welcome to enjoy the peace and quiet the home offers when they prefer.

Focusing on personal wellbeing, the team also encourage residents to play an active role in the community outside of the home. Arranging activities and events with local schools, businesses and charities in the Northwich neighbourhood offers plenty of opportunity to meet new people and feel a part of the wider community.

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Care Provided by Daneside Court Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Farahat (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Daneside Court Care Home Reviews (66)

Total of 66, showing 21-40
9.4

Daneside Court Care Home has a Review Score of 9.4 (9.403) out of 10, based on 12 reviews in the last 2 years. Over all time Daneside Court Care Home has 66 reviews.

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Review from Nigel D (Son of Resident) published on 22 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very happy with all aspects of the care for first my father in his last few months, and now my mother, especially in these difficult times!

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Review from Fiona H (Daughter of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Daneside Court Care Home for several years. Both downstairs when she was more able and upstairs since requiring more support. She has been treated with respect, even when being rather demanding as her dementia has worsened and best of all, treated with affection and
humour. As a proud individual always concerned with her appearance she is dressed with care in freshly laundered clothes. I have only ever found reason to request more thorough teeth brushing and fingernail cleaning. I appreciate that the staff work extremely hard and would benefit from a higher staff:resident ratio.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Daneside Court Care Home

Thank you for your kind words regarding the care and support offered to your mum by colleagues at Daneside Court. I am aware that the home has appropriately responded to your request for attention to Mum's oral care and nail care which, as you will be aware can cause some anxiety at times in residents with Mum’s medical conditions. I would also like to reassure you that we regularly review the care and nursing staff ratio’s to meet the residents' needs, however, in response to your comment I will re-evaluate our current position. Once again, I thank you for your kind words which I will pass on to colleagues at the earliest opportunity


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Review from J B (Husband of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find it difficult to give a fair review due to Covid restrictions ie restricted visiting and then only when the care home deems it safe to do. I fully understand their position, it can't be easy on them. I know activities have been deserted due to Covid but again the care team have to follow protocol.
All in all I believe they are doing their best.

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Review from John B (Husband of Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife suffers from dementia and is incontinent and immobile. I find that the staff cope admirably in the circumstances and do a good job considering this is not a one on one service they provide. One can always find faults in any service but overall I feel they provide a good service and value for
the money.

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Review from Gail W (Daughter of Resident) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother came two weeks ago after the sudden death of our father/her husband.
Mum has received excellent care since being here.

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Review from Dionne G (Granddaughter of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care my grandad has been receiving. He has been very happy and treated well. We had some issues with a staff member initially, but all was sorted very fast.

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Review from Dennis B (Son of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staffed by people who don't just look after but get to know the people they care for.
The level of care witnessed was of a very high calibre.

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Review from S T (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were more than happy with the care given to mum. Nothing was too much trouble.
This exceeded our expectation and would recommend Daneside Court Care Home to anyone.

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Review from I V (Son of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum gets an excellent level of care at Daneside Court Care Home.
I feel as though the staff are attentive and caring. Mum always seems to have enough to eat and drink and from what I can tell the quality of the food is excellent. Cleanliness of the accommodation is not an issue and mum always has her
laundry done. There appear to be adequate activities to keep the residents occupied so all in all very satisfied with mum's care.

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Review from Marcia J (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All colleagues are fantastic and caring. Entry is available 24/7 and when I have worked late shifts I have been able to visit my parents at all hours and the care is consistent throughout all times.
The nurses/managers/care assistant are all caring and show empathy towards both me and my parents.

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Review from E B (Daughter of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all caring and friendly and Mum has a good relationship with them.
Mum is now settled and happy and I am confident Mum is well looked after.

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Review from Richard J (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the experience very good.

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Review from M D (Daughter-in-law of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start of our need for care with father in law in 2016 and then mother in law from 2017, we have always been made welcome.
All our concerns have been listened to and our parents in law have always been well cared for.

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Review from Karen P (Daughter of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away at Daneside Court Care Home in January 2019. The family would like to thank the professionalism of the staff and their person-centred approach to all the family during his palliative care. Dad was treated with dignity at all times and staff, at all levels, seemed happy in their
work. Thank you to the staff manager as right from the moment I met you I found you very approachable in all matters.

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Review from Elaine S (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum's stay was only short, but she settled well and liked her room. The staff were all amazing, they showed such compassion whenever they were with Mum. Also, they were so supportive with the rest of the family, always wanting to check that we were okay, offering help. I call this 'wrap around
care', human beings at their very best. Thank you.

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Review from Emily H (Granddaughter of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family are very happy with the care my nan receives. Putting nan in a home was scary and very upsetting but Daneside Court made everything go very smoothly. The staff are excellent and my nan's room is lovely. My nan is very happy here. I would recommend this care home to everyone. Thank
you every one for looking after my nan so well.

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Review from Derek M (Son of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received whilst a resident here was excellent. All the staff are kind, caring and compassionate. The end of life care given was outstanding. Thank you to all at Daneside Court.

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Review from Raymond G (Son of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were amazing. They were compassionate, helpful, caring. Nothing was too much trouble. They made my Mum comfortable. They tended to her every need. The Manager did so much for my Mum and I and all the family. I would like to thank each and every one who is part of the Daneside Court Team.

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Review from Diana H (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has recently become a resident of Daneside Court. The whole experience has been made easy due to the professionalism of all the staff. It has continued to be so, allowing us the comfort of knowing how well Mum is being looked after.

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Review from Helen P (Granddaughter of Resident) published on 15 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic, manager and staff were amazing, couldn't do enough for you. They do an amazing job need a lot more credit then they get.

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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Daneside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.465 for Daneside Court Care Home is calculated as follows: ( (72 Excellents x 5) + (67 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 144 Ratings = 4.465

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.938 Points relating to the number of positive Reviews for Daneside Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Samantha

Samantha Farahat

Job Title: Home Manager

Introducing Samantha Farahat
Home Manager at Daneside Court, Northwich


What does kindness mean to you?


“For me, kind care is making a difference to a person’s day, ensuring that everyone feels comfortable, happy and cared for.”


As a Registered Nurse, Samantha has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Samantha closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Daneside Court.


When asked what she enjoys most about her role, Samantha remarked:


“Listening to the life stories of Residents and their loved ones, hearing about their amazing achievements and wishes can help us deliver the best possible care for the individual.”


Outside of work, Samantha likes to spend quality time with her family and has an active lifestyle, she spends her spare time going to the gym and for long walks.


If you would like to find out more information about Daneside Court, Samantha has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.