Daneside Court Care Home has a Review Score of 9.4 (9.403) out of 10, based on 12 reviews in the last 2 years. Over all time Daneside Court Care Home has 66 reviews.
Review from Mandy W (Daughter of Resident) published on 10 January 2017
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Review from Annabel K (Friend of Resident) published on 5 September 2016
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Review from Allan M (Son-in-law of Resident) published on 30 August 2016
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Review from M A (Resident) published on 28 July 2016
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Review from Elizabeth O (Daughter of Resident) published on 12 February 2016
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Review from Paul (Friend of Resident) published on 15 September 2015
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The Review Score of 9.4 (9.403) out of 10 for Daneside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.465 for Daneside Court Care Home is calculated as follows: ( (72 Excellents x 5) + (67 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 144 Ratings = 4.465
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.938 Points relating to the number of positive Reviews for Daneside Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jul 2021
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Job Title: Home Manager
Introducing Samantha Farahat
Home Manager at Daneside Court, Northwich
What does kindness mean to you?
“For me, kind care is making a difference to a person’s day, ensuring that everyone feels comfortable, happy and cared for.”
As a Registered Nurse, Samantha has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Samantha closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Daneside Court.
When asked what she enjoys most about her role, Samantha remarked:
“Listening to the life stories of Residents and their loved ones, hearing about their amazing achievements and wishes can help us deliver the best possible care for the individual.”
Outside of work, Samantha likes to spend quality time with her family and has an active lifestyle, she spends her spare time going to the gym and for long walks.
If you would like to find out more information about Daneside Court, Samantha has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.