Review from Philip M (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience

My father is a fairly new resident at the home and this was his first Christmas there. He really enjoyed the experience. Since arriving the staff have been there to support him and help him settle in following a massive life change for him.

Reply from Macie Cox, Marketing Executive at Davenham Hall Nursing Home

Thank you so much for your kind words about Davenham! We are glad Dad enjoyed Christmas with us and he is settling at Davenham, if there is anything more you can think of that would help Dad settle in more please let us know!

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Review from Tracy A (Granddaughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience

Lovely nursing home. My relative is well cared for. The staff work hard to ensure a healthy, clean and caring environment with a high standard of nursing care and also keeping the residents entertained with many activities. It feels like one big family. Any issues are reported promptly; eg: when my

relative had to move rooms due to a leak or they have had to call the doctor or if he needs anything. I know he is in very safe hands there and well cared for.

Reply from Macie Cox, Marketing Executive at Davenham Hall Nursing Home

Thank you so much for taking the time to write such a lovely review about Davenham, we really appreciate it! We are so pleased that you are happy with the care we provide here. We definitely are one big family here and if you are ever to need anything or have any questions you know where we are!

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Review from Julie T (Sister of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience

Easily accessed and standing in it's own attractive grounds, this imposing building is beautifully appointed and spacious with a number of very comfortable ground floor lounges, some with TV, some without. I visited my sister, who has only just moved in here, for the first time very recently and was

really pleased with the warm feel of the home. A member of staff showed me around the ground floor and took me upstairs to my sister's en suite room. This was nicely furnished and pleasantly warm.
We visited mid/late afternoon and before we left went into the dining room where residents had gathered for dinner. Tables were mixed size seating 2 to 6 people and I was pleased to see my sister on a table with 3 others, mixing and beginning, as far as she is able, to make friends. We left at that point but were able to see her 'tucking in' before we did so.
The staff seem genuinely caring and motivated and I came away feeling my sister was in safe hands.

Reply from Macie Cox, Marketing Executive at Davenham Hall Nursing Home

Thank you so much for taking the time to write such a beautiful review about our home! Here at Davenham, we believe building friendships are vital in providing good care. We hope your sister settles in quickly with us and she considers our home her home! Our doors are always open if you ever need any support.

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Review from R W (Husband of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience

Generally excellent. Much professional checking and action (if needed). Also friendly and helpful.

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Review from V A (Daughter-in-law of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience

The team at Davenham Hall are truely dedicated nurses and caring staff. Patients are treated with kindness and dignity. The home is so welcoming. Every member of staff were friendly. It has such a lively feel to it. The staff are amazing. This is the second relative to be cared for at Davenham and 3

years later they are still outstanding. Well done!

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Review from Helen W (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience

Choosing this residential home was easy. A warm, heartfelt welcome followed by a tour of the facilities. This home is vibrant, yet calming and well staffed. A home from home! An individual care plan is created and implemented. It is constantly reviewed to address the individual needs of each resident.

Residents feel safe, loved and cared for. As a family member, I feel reassured that the needs of the residents are extremely well catered for. Communication between the home and family are excellent. Residents can personalise their rooms, they have privacy and their dignity is maintained. Socialising opportunities are embedded in daily life. Residents are treated with respect and love. As a visiting family member, I am always made welcome.

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Review from G E (Daughter of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience

My Mum has been a resident in the Dementia Care Unit of Davenham Hall Nursing Home for nearly 3 years now; because of Mum's condition, she is very vulnerable. During this time Mum has been well looked after by approachable, capable carers and nurses. The home is always kept clean and there is a friendly

atmosphere. The family are welcomed at any time they wish to visit.
There was recently an incident that, fortunately, didn't amount to Mum sustaining any injury and although the situation was highly regrettable, I was extremely pleased with the way that: firstly, a member of staff alerted management to the issue and secondly, the course of action the managers subsequently took in dealing with it. I was kept fully informed as events unfolded. I have every confidence that Mum is in safe hands and I commend the team for their dedication, compassion and commitment.

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Review from Gemma R (Daughter of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience

Mum has resided at Davenham Hall Nursing Home from May 2018 and are delighted with the care and support mum has received. The staff go out of their way to ensure mum has everything she requires and always makes her feel at ease. Staff also make us as family members extremely comfortable and always offer

their help if we need it. I would like to thank all staff for their support to date.

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Review from Matthew J (Son of Resident) published on 1 March 2019
Submitted via Website • Report

Overall Experience

My mother has been in Davenham Hall for 4 weeks on EOL care, mixed feelings after failed promises of what care is/will be administered and available, I’m not 100% comfortable that the nursing care is the best available, I’m not in the medical profession but I’m a very good judge of character and use

my own judgment, sure it’s not the worst but it certainly isn’t the best, poor management and not very well led, health care assistants do a good job under what can be difficult circumstances, catering is good, wish I could say it was better but this is my true opinion of this care home. May I add that my mother has never been in any other care home so I’m sure there will be worse and better than this one.

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Review from Paula M (Wife of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience

My husband went to The Barns, to be assessed after having a seizure, on 24/09/18 until 23/10/18 straight from the hospital.
The staff were fantastic and always had time to talk and just listen.
They went beyond it just being a job.
All the other staff were so friendly, nothing was too much trouble

for them.
My husband is with me at home now (made friends for life), staff.
It's not just a job.
All the staff care, that makes a difference.

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Review from J J (Husband of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience

We were made so welcome by all the staff and this made our choice so easy after we visited. On my wife's four weeks stay for respite and now in full-time care. There was the sincerity, professionalism, affection and genuine care for her as an individual. All the staff knew our names within two days

and always a smile under such difficult circumstances. Both of us were individuals, not a number. Any request was greeted with a smile and immediate attention, nothing was too much trouble. All this still continues to this day.

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Review from Carol J (Daughter of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience

Excellent home and all the staff are friendly, kind and so helpful. Couldn't wish for anything better for anyone's relatives.

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Review from June L (Daughter of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience

My father had been a resident at Davenham Hall for nearly 2 years.
The care he and my family received in that time was excellent.
Very caring and helpful staff nothing was to much trouble anytime day or night.
Sometimes the level of staffing came up short.
Very clean.

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Review from I W (Nephew of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience

To date, we have always found the staff, both nursing and carers to be attentive, friendly and helpful. We understand that the food is more than acceptable and is always enjoyed by my aunt. The one criticism we have is that on occasion, the call button is not to hand and sometimes when it is used, there

can be some delay before assistance arrives. Other than that, I can say my aunt is in a safe environment and is being well looked after.

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Review from Robin L (Son of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience

Excellent setting and extremely helpful and caring staff. I am comfortable in the knowledge that my mother has the required attendance.

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Review from Marie T (Daughter of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience

My Mum has only been here for 3 weeks and we feel very relaxed that mum is well cared for. The staff are excellent.

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Review from M G (Son of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been in the home since December 2016. She was made welcome, the staff are friendly and personable. The care has been of a good standard and to date, I am happy that she is in the home.

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Davenham Hall Nursing Home

Care Provided by Davenham Hall Nursing Home

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