Chapel Fields

Chapelfields, Frodsham WA6 7BB
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9.1 61 Reviews
  • Chapel Fields, Frodsham
Located in tranquil village of Frodsham, Chapel Fields offers high-quality residential, nursing, nursing dementia and residential dementia care for 70 residents, in a welcoming, supportive and friendly environment.

A dedicated and compassionate staff team ensure everyone receives the person-centred residential, nursing and dementia care that they deserve, tailored to their individual needs and preferences.

Chapel Fields has a homely, family atmosphere and all the bedrooms are comfortably furnished with en suite facilities. 24-hour support ensures you continue to enjoy maximum independence with peace of mind, knowing that help is always at hand. They also offer short-term respite care.

What makes Chapel Fields special?

- Compassionate, professional colleagues focused on person-centric care
- Personalised care plans, developed with residents and their family
- Music therapy for all residents
- Regular trips and events
- Busy activities calendar
- Beautiful secure gardens and patio areas
- A beauty room offering hair and nail care
- A dedicated Chaplain

75 years’ experience

MHA is an award-winning charity, helping to improve the lives of over 18,000 older people across Britain. Through specialist care homes, retirement living schemes and vibrant community projects, they have been enabling people to live later life well for over 75 years.

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Care Provided by Chapel Fields

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Chapel Fields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,496 – £1,569
    • Self-Funded Residential Dementia Care £1,496 – £1,613
    • Self-Funded Nursing Care £1,554 – £1,675
    • Self-Funded Nursing Dementia Care £1,649 – £1,784
  • (these prices are only a guideline, please contact Chapel Fields to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Chapel Fields Reviews (61)

Total of 61, showing 1-20
9.1

Chapel Fields has a Review Score of 9.1 (9.136) out of 10, based on 12 reviews in the last 2 years. Over all time Chapel Fields has 61 reviews.

Overall Experience

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Review from K S (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Chapel Fields with dementia, it was a very distressing time for us all but the staff at Chapel Fields were so kind and supportive from the start. They made a very difficult move bearable, we could ring or call in at any time. She enjoyed lovely meals, her clothes were always immaculate
and clean on every day. Her hair was always styled which was so important to her. She enjoyed music therapy very much and was always keen to join in various activities despite her dementia. She had a very strong Christian faith which was nurtured the whole time she was there with regular services and every religious occasion celebrated. The last weeks of her life the staff made her so comfortable and let me and my sister stay with her the whole week. They we so gentle and kind and very respectful.


My dad was also in Chapel Fields for a shorter period and also spent his final days there. Again, he was so well looked after in a beautiful clean room and again we stayed with him and were treated so kindly. We will always be grateful in particular to 3 staff members. Our experience and the care they gave to our parents is something we will always treasure.


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Review from Sue C (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Chapel Fields for the last 9 months of his life. I think it's a lovely care home, some of the staff members really got to know my dad, some found it harder to communicate with him. He had to have 1:1 care for the final 4 months and it was extremely reassuring to know he was being so
closely monitored. The management team were helpful and supportive when we applied for continuing healthcare funding (based on clinical need). I tasted the food numerous times and it was generally good, especially the Sunday roast! The staff were helpful and I got to know some of them quite well. The only one negative experience I had was on the day my father died, I have emailed my feedback about that to the management, although am awaiting a response. On the whole, I would have no hesitation in recommending Chapel Fields to anyone who is considering it, and if I had responsibility for any more family members (which fortunately I don't) I wouldn't hesitate to move them in too.

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Review from I M (Niece of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Chapel Fields Care Home for 2 years.
The nursing staff have been excellent in caring for her medical needs. She has always been treated with dignity. Her room is due to be decorated and refurbished in the next few months. Activities excellent and good choice of food on
the menu.

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Review from J T (Next of Kin) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are welcoming and wonderful.
I feel my aunt is in good hands.

Reply from Heather Ross, Home Manager at Chapel Fields

Thank you so much for taking the time to leave a review. We are very happy that you feel that your aunt is supported.


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Review from Steve M (Son of Resident) published on 29 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy in the home, the staff are lovely and the facilities good, although Mum doesn't use any of them. Any issues have been dealt with satisfactorily.

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Review from S D (Son of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We as a family are confident that our mum is being well looked after at Chapel Fields.

Reply from Heather Ross, Home Manager at Chapel Fields

We really appreciate you taking the time to leave your review. We value your feedback and are happy that you are confident with the care that your mum receives at Chapel Fields.


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Review from Julie K (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a well-run home, and the staff are very friendly and accommodating. The care delivered is second to none and they go out of their way to meet the needs of all of the residents. The management team should be very proud.

Reply from Heather Ross, Home Manager at Chapel Fields

Thank you so much for your positive feedback. It is always lovely to receive such lovely words from visiting professionals. It was lovely meeting you all and we look forward to welcoming you back to Chapel Fields in the future.


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Review from V D (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after and cared for. She is encouraged to attend activities and join in community outings. More information regarding changes in medical and personal care requirements needs to be passed on to family e.g. pressure sores and cleanliness.

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Review from Rachel G (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was left in her room alone, in a wheelchair with no safety pressure mat/alarm in place and the buzzer on the floor out of reach, feet plates up, no footwear, dirty duvet, a jug of water out of reach and no glass. The records from the daily report incorrect - the last comment was 4 hours previous
saying 'settled in the lounge'. The nurse in overall charge was informed and not actioned. I alerted the staff. This took place after two formal complaints and meetings with management.

Reply from Kath Burgoyne, Area Manager at Chapel Fields

Thank you for sharing your concerns with us about your experience at our home, if you would like to discuss these further with us then please contact us.


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Review from Susan C (Friend of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a dear friend of mine today. I have to express how impressed I was. What a lovely, homely environment and the staff were so friendly and caring. It is such a relief and comfort to know my friend is being so well cared for. Thank you all so very much.

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Review from G S (Partner of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Chapel Fields Care Home for approximately three weeks. She is very settled, perfectly happy and is enjoying her time here.
In the short time we have known Chapel Fields, we are happy with the services that they offer.

Reply from Heather Ross, Home Manager at Chapel Fields

Thank you for taking the time to write your review. Thank you also for your positive comments regarding our home and team. I will be sure to share this review with the team here and we are so happy that your partner has settled in so well.


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Review from Eric J (Husband of Resident) published on 1 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sometimes dishes aren't suitable for residents' needs.

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Review from Laura K (Granddaughter of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were dreading putting our nan/mum into a home and not being able to see or spend time with her as much. But Chapel Fields Care Home has been so supportive, allowing us to visit as often as we would like and spend as much time with her as wanted. Nan always seems happy and is always busy
joining in with all her activities. We never thought she'd settle as quickly as she has and we are so thankful for all the amazing staff at Chapel Fields and their kindnesses.

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Review from Lorna M (Daughter of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care both Mum and Dad are getting.

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Review from Fiona P (Daughter of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely and welcoming environment with staff who are so friendly and helpful.

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Review from Julie L (Daughter of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent ten months at Chapel Fields Care Home and received the most excellent care during her time there. As a family, we were distraught when we had to finally admit her - we could no longer cope with her condition (vascular dementia). The staff were without exception so caring and helpful throughout
Mum's stay. The food was excellent and her room was comfortable. Sadly, Mum passed away in February and the staff supported us so well during those last few days - we could not have coped without them. They are all angels.

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Review from John B (Son of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident in March 2022. It was an extremely difficult decision but one which now we know was the right one. The staff are extremely professional and very caring, and we are happy that all of his needs are being catered for. On a recent visit, he told us that he wouldn't want to be
anywhere else now as he feels safe and secure! Recently he has experienced more health issues, but we are kept informed of these at all times. The kindness and support shown to us by the staff is excellent. Thank you so much.

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Review from Alistair M (Son of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only known the home during Covid so hard to make a fully informed assessment. All I can say is staff seem considerate and caring and my mum generally seems content. In terms of the quality of care, difficult to be definitive but the home appears to do its best. Overall, I am happy with the care
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Review from David W (Son of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for the last ten months. I feel my mother is in a safe, secure environment where she is well looked after by all the staff. Although bed-bound, she is always included in any of the occasions/celebrations that the home partakes in which has helped my mother settle into
life in a home.

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Review from J W (Daughter-in-law of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into Chapel Fields Care Home during the pandemic and as such, we were unable to view the home first. However, the decision to locate her there has proven to be the right choice. She is settled and very well cared for by the lovely staff, who have helped her adapt to life in a
care home.

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Current Review Score: 9.1 (9.136)

Overview of Review Score

The Review Score of 9.1 (9.136) out of 10 for Chapel Fields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.350 for Chapel Fields is calculated as follows: ( (87 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 140 Ratings = 4.35

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Chapel Fields is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (0)

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Frequently Asked Questions about Chapel Fields

What types of Care is Chapel Fields registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chapel Fields provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Chapel Fields have?

There are 70 Single Rooms.

What are the Facilities & Services at Chapel Fields?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chapel Fields to the centre of Frodsham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.