Chapel Fields

Chapelfields, Frodsham WA6 7BB
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9.1 61 Reviews
  • Chapel Fields, Frodsham
Located in tranquil village of Frodsham, Chapel Fields offers high-quality residential, nursing, nursing dementia and residential dementia care for 70 residents, in a welcoming, supportive and friendly environment.

A dedicated and compassionate staff team ensure everyone receives the person-centred residential, nursing and dementia care that they deserve, tailored to their individual needs and preferences.

Chapel Fields has a homely, family atmosphere and all the bedrooms are comfortably furnished with en suite facilities. 24-hour support ensures you continue to enjoy maximum independence with peace of mind, knowing that help is always at hand. They also offer short-term respite care.

What makes Chapel Fields special?

- Compassionate, professional colleagues focused on person-centric care
- Personalised care plans, developed with residents and their family
- Music therapy for all residents
- Regular trips and events
- Busy activities calendar
- Beautiful secure gardens and patio areas
- A beauty room offering hair and nail care
- A dedicated Chaplain

75 years’ experience

MHA is an award-winning charity, helping to improve the lives of over 18,000 older people across Britain. Through specialist care homes, retirement living schemes and vibrant community projects, they have been enabling people to live later life well for over 75 years.

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Care Provided by Chapel Fields

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Chapel Fields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,496 – £1,569
    • Self-Funded Residential Dementia Care £1,496 – £1,613
    • Self-Funded Nursing Care £1,554 – £1,675
    • Self-Funded Nursing Dementia Care £1,649 – £1,784
  • (these prices are only a guideline, please contact Chapel Fields to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Chapel Fields Reviews (61)

Total of 61, showing 41-60
9.1

Chapel Fields has a Review Score of 9.1 (9.136) out of 10, based on 12 reviews in the last 2 years. Over all time Chapel Fields has 61 reviews.

Overall Experience

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Review from Peter (Son of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent response on the phone followed by lovely caring visit. First impressions are excellent.

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Review from Steve B (Son of Resident) published on 24 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home, run by a well-organised team, who are always most welcoming. As we live some distance away, we can’t visit routinely. Nevertheless, when we do visit my parents (both are residents for dissimilar medical conditions - dementia and Parkinson's), it is apparent that they are being
well looked after. My mum, in particular, is now much more settled than she was when she initially went into the home. Great care seems to have been taken to get to know them both and to settle them into their new surroundings. At this stage, I cannot ask for more - my parents are able to spend time together, in comfortable, safe surroundings; cared for by highly professional staff who have their best interests at heart. I feel lucky that we have such a strong team, from management and nursing staff, to catering (lovely food!), carers, cleaners and the maintenance team. I do not underestimate the size of the task and fully appreciate their collective efforts.

Reply from Jane Haines, Home Manager at Chapel Fields

Thank you for your kind words and taking the time to comment on our services. I am pleased you find the team welcoming and say “I cannot ask for more”. I will share your review with our team colleagues, who will be thrilled.


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Review from J J (Friend of Resident) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a bright, cheerful home. The staff are so pleasant and friendly. They can't do enough for you. Lots going on and lots of interaction between residents and staff. Keep them well entertained. Only positive comments to make. It is absolutely marvellous.

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Review from Liz M (Friend of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were warmly welcomed from reception onwards. What lovely staff. This is always a clean, bright, happy place with a lovely atmosphere. You get the sense that people really care. The activities coordinator was especially helpful and friendly.

Reply from Jane Haines, Home Manager at Chapel Fields

Thank you for taking the time to submit a review. It is encouraging that you feel you receive a warm welcome from the whole team and that you find the home a clean, bright and happy atmosphere to visit your friend. Our Activity Coordinator will be especially encouraged by your comments. We do appreciate your kind words.


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Review from H W (Son of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very supportive, caring and helpful. Communication with me is good, especially following a doctor's visit.

Reply from Jane Haines, Home Manager at Chapel Fields

Thank you for taking the time to share your experience of our service. It is encouraging that you find “staff are very supportive, caring and helpful” and that communication with you is good, especially following a doctor’s visit. I will share your kind words with my team colleagues who I am sure will find the feedback very encouraging.


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Review from L W (Wife of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is second to none. Staff very attentive, food and accommodation reasonable (eg room a little small).

Reply from Jane Haines, Home Manager at Chapel Fields

Thank you for your comments which we will share with the staff; especially your comment regarding the care staff at Chapel Fields. It’s good to know their hard work is recognised.


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Review from Jen S (Daughter of Resident) published on 2 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum made the very difficult decision that she would need to move into Residential Care after 14 months of fiercely trying desperately to maintain her independence. I cannot praise the manager and all the staff enough, how welcome they made mum feel and easy the transition from home and independence
into their care. The change in mum was absolutely remarkable, all our family who had been so very worried and the staff were so amazed and thankful.


Mum is very short-sighted, being registered blind and becoming increasingly deaf, familiarity is of utmost importance to her. Staff are very aware of her vulnerability, simple things like introducing themselves when they speak to mum (not always aware they are there). Mum's radio is her lifeline and the staff appreciate how important it is to her. It can be a full-time job for the carers, ensuring the radio is on the right frequency and headphones are plugged in.


Staff work together with our family and this makes life so much easier and mum happy.


Reply from Jane Haines, Home Manager at Chapel Fields

Thank you for your positive comments which we will share with the staff. We are very happy that your Mum has settled into our family at Chapel Fields.


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Review from R S (Wife of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend Chapelfields as they have been exceptionally good looking after my husband, especially with his difficult nursing needs.

Reply from Karen Graham, Home Manager at Chapel Fields

Thank you for your review. It has been our absolute pleasure looking after your husband.


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Review from Peter H (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was 100 years old last month. The staff organised a tea party and cake for her and the residents. Since then they have framed her 100th birthday cards and the telegram from the Queen. All this was done by the staff and management, our family were delighted as was my mother. She had a large
bunch of flowers form your Chief Executive. This was care of the highest order.

Reply from Karen Graham, Home Manager at Chapel Fields

Everyone enjoyed the birthday celebration; we had a delightful day. We value such positive feedback and are delighted that the flowers and framed cards are liked.


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Review from Julie T (Daughter of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On a day when my father was unwell, the care and attention provided to my father by the staff was outstanding. They were proactive, professional and empathetic and my father could not have had better care.

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Review from Bryan T (Husband of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As this is the first time I have been involved in visiting a care home in which my wife spent some time I was quite impressed with the setup. I would certainly have no compunction in letting her have a further stay in Chapel Fields if it becomes necessary.

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Review from Alan P (Son-in-law of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law has been in Chapel Fields for fourteen months. The staff whenever possible have gone out of their way to include her in their conversations.
She appears to be quite happy and content.

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Review from Christine K (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living in Chapel Fields for the last 7 months where he is receiving nursing care. The staff are friendly and approachable and care for my father in a sympathetic and professional way. There are always activities planned for the residents should they want to get involved and mix
socially with the other residents. Overall my father is very happy and well cared for.

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Review from P W (Relative of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative is very well cared for after a stroke. He enjoys the activities and the entertainment. The staff have been very understanding in dealing with his personal care and health needs.

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Review from John F (Son of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always a pleasant visit and highly motivational for my mother. The staff are excellent and the activity programme is always well thought out and appropriate.
My mother has moved from her own home and forfeited her independence but is so happy in her new environment. The home accommodates
her gardening request and does everything to make her feel at home.

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Review from HM B (Daughter of Resident) published on 13 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The activity organiser is excellent. She motivates, encourages, speaks clearly, and always does it with a smile.
My mother has been in three care homes, the activies and personal bond that she has with her are by far the best.

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Review from Becci S (Friend of Resident) published on 5 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Christmas Eve, lovely home, decorated lovely, lots of happy residents and staff, visited so I could attend their church service with my friend who is a resident at the home. Had a lovely time, we were looked after very well, intend to visit the home again so I can attend their church service,
which is apparently held every Wednesday and Sunday. Thank you for a lovely visit. The home was very clean. I have not been able to comment on 'value for money' as I don't know what the cost to stay at this home is.

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Review from George C (Grandson of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandfather over the new year and he was telling me how much he had settled in at the home and how happy he was this was a great to hear as we had been very concerned about him going into a nursing home he said he loved the activities that go on he also said he loved the food.

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Review from Phylis J (Friend of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently been to visit a dear friend in this lovely home, all the staff were very welcoming, and the home appeared very nice and clean. I was there at lunch time, and the food looked and smelled lovely.

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Review from Mat R (Friend of Resident) published on 14 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited my friend on a weekend. I was amazed at how inviting and nice the staff were, whilst there I also met the home manager who was very kind and helpful. All the staff on duty were also very helpful, I got the impression that nothing was too much trouble, eased my concerns about visiting
in the future. Thank you

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Current Review Score: 9.1 (9.136)

Overview of Review Score

The Review Score of 9.1 (9.136) out of 10 for Chapel Fields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.350 for Chapel Fields is calculated as follows: ( (87 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 140 Ratings = 4.35

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Chapel Fields is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Top 20 Large Care Home Groups 2025

Recipient: MHA

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: MHA

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: MHA

Date: Tuesday 28 Feb 2023 More details

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