Hollins Park

Victoria Road, Macclesfield SK10 3JA
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9.9 43 Reviews
  • Hollins Park, Macclesfield
With a skilled and compassionate team, Hollins Park care home in Macclesfield offers personalised care and support for people living with dementia and other complex needs. Hollins Park is also proud to be accredited with the Gold Standards Framework Care Homes Programme, highlighting its dedication to providing quality, personalised support to people at the end of their lives.

The home has spacious, comfortable bedrooms, with some overlooking the home's gardens or the nearby cricket ground. Residents can also enjoy a variety of facilities, including cosy lounges, an activity room and a hair and beauty salon.

Many design features across Hollins Park have been carefully implemented to support residents living with dementia, too.

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Care Provided by Hollins Park

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Tracy Norbury (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Hollins Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care from £1,788

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • Specialist caterers who provide a range of meals to choose from
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Hollins Park to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site


Hollins Park Reviews (43)

Total of 43, showing 41-43
9.9

Hollins Park has a Review Score of 9.9 (9.874) out of 10, based on 15 reviews in the last 2 years. Over all time Hollins Park has 43 reviews.

Overall Experience

  • 37
  • 5
  • 1
  • 0
  • 0

Date Published

43
6
8
15
28

Review from S T (Wife of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was a good month with various activities for residents and relatives. The home provides excellent care and support to the relatives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maurice P (Husband of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into Hollins Park Macclesfield about four or five years ago. She has severe dementia and now needs complete care and attention. Hollins Park is ideally suited for this. The home is split up into four equal quadrants, each with its own nursing and care staff. This means more care and attention
to all its residents. The home is clean and well looked after by a great management and all the staff are dedicated to the work they do. There is also an activities staff who look after the activities of those residents who still have the capacity to enjoy various amusements (games,visiting entertainer etc). During my wife's stay I have visited four times a week, made many friends and watched the residents treated with care and dignity.

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Review from Jason F (Son of Resident) published on 12 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Hollins my Father has received very caring and professional help putting our mind at rest that he is now receiving the best care possible at this stage of his dementia journey. My father was transferred from another care home whom were wholly inadequate which left us constantly worried
about his well being and safety however since arriving at Hollins we have absolutely none of those worries. The team are professional, trustworthy and you can see that they have all of the residents best interests at heart. All in all a great home with caring staff, we feel very happy my Father is now receiving the right care by the right people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Hollins Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Hollins Park is calculated as follows: ( (155 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 174 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollins Park is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (94)

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Meet the Team (1)

Tracy

Tracy Norbury

Job Title: Home manager

Joined: 2004

I’ve worked at Hollins Park since 2004 when I began working here part-time as a domestic. I was studying for my A levels at the time. After I left school, I moved into a care worker role before doing my nurse training. Later on, I became deputy home manager and now home manager.


I love walking through Hollins Park at the beginning of the day, seeing colleagues and residents having a chat, and getting the day off to a good start. I believe in leading by example, continuing to be ‘hands-on’ so I model good care to my team, and regularly checking in with colleagues and listening to whatever issues they have. Training is all-important to ensuring quality care, and I often lead this myself.


In 2017 I won Best Nurse Specialist/Dementia Lead at the National Dementia Care Awards. It was an honour to win, especially as I’d won the Good Nurse category at the North West finals of the Great British Care Awards a few weeks earlier!


I’m looking forward to adding my own touches to Hollins Park while continuing to maintain our high standards and exceeding residents’ and relatives’ expectations.


At Hollins, we continue to strive to give our residents the best possible care, we continue to use every opportunity we can to keep residents engaged and lead a fulfilling life. In 2023 I was awarded a Queens Nurse title and the National Dementia Nurse Manager award, I’m committed to going the extra mile and ensuring the best for our residents and will shortly be starting my post-graduate studies in person-centred dementia care which is an opportunity to use this knowledge at the home.