This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Lawton Manor Care Home has a Review Score of 9.7 (9.739) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Lawton Manor Care Home has 82 reviews.
Review from Deb W (Daughter of Resident) published on 25 October 2024
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Reply from Rebecca Whitehouse, GM at Barchester Lawton Manor Care Home
Dear Deb, thank you for taking the time to provide the team with this feedback at such a difficult time for you and your family, following the sad loss of your father. Your feedback has been shared with the team. Feedback such as yours will continue to inspire the team to strive to continue to deliver the highest standard of care and support to our wonderful residents and their families.
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Review from Gillian A (Wife of Resident) published on 22 October 2024
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Reply from Rebecca Whitehouse, General Manager at Barchester Lawton Manor Care Home
Thank you for your kind comments about your recent experience and our dedicated team at Lawton Manor. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. I will be sure to pass on your feedback to our team.
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Review from O D (Daughter of Resident) published on 6 August 2024
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Reply from Rebecca Whitehouse, General Manager at Barchester Lawton Manor Care Home
Thank you for your kind words and letting us know how we are doing at Lawton Manor. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback. It was a privilege to care for your father and you all, I will pass your feedback on to our team.
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Review from Paul N (Son of Resident) published on 6 August 2024
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Reply from Rebecca Whitehouse, General Manager at Barchester Lawton Manor Care Home
Thank you, Paul, for your comments about your recent experience at Lawton Manor. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. It was a pleasure to care for your father, he was a lovely man and we're grateful to have known him. Take care.
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Review from Madeleine F (Mother of Resident) published on 20 June 2024
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Reply from Rebecca Whitehouse, General Manager at Barchester Lawton Manor Care Home
Thank you, Madeleine, for letting us know how we are doing at Lawton Manor. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. I will pass your wonderful comments on to the team.
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Review from E S (Daughter of Resident) published on 29 May 2024
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Review from Margaret S (Respite Resident) published on 25 January 2024
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Reply from Rebecca Whitehouse, GM at Barchester Lawton Manor Care Home
Thank you for taking the time to provide this review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from E M (Daughter of Resident) published on 18 August 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J G (Daughter of Resident) published on 4 August 2023
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Reply from Kristen Fitzgerald, CRM at Barchester Lawton Manor Care Home
Thank you for taking the time to review our home; it is very appreciated, as all feedback is valued. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. We are so glad your father is happy at Lawton Manor, and I will pass on your feedback to the team.
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Review from Ann G (Daughter of Resident) published on 1 August 2023
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Reply from Kristen Fitzgerald, CRM at Barchester Lawton Manor Care Home
Thank you for taking the time to review our home and for your kind comments about your recent experience at Lawton Manor. Our residents’ well-being is our main priority, and it is great to hear that you are so pleased with the quality of our care. We are very pleased to hear that you had a positive experience, and will pass your feedback on to the team. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review from Katie O (Daughter of Resident) published on 16 March 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J B (Granddaughter of Resident) published on 28 February 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Manor Care Home
Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from I J (Respite Resident) published on 13 February 2023
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from D W (Son of Resident) published on 20 January 2023
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Jackie W (Daughter of Resident) published on 11 January 2023
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Denise P (Respite Resident) published on 12 September 2022
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Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from D B (Daughter of Resident) published on 7 September 2022
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Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J Q (Resident) published on 10 August 2022
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your supportive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. Your feedback means a lot to the team, who will be delighted to hear that your experience is positive in all areas.
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Review from J H (Friend of Resident) published on 10 August 2022
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Paul S (Resident) published on 21 July 2022
Submitted via Website •
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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The Review Score of 9.7 (9.739) out of 10 for Barchester Lawton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Barchester Lawton Manor Care Home is calculated as follows: ( (99 Excellents x 5) + (18 Goods x 4) ) ÷ 117 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.893 Points relating to the number of positive Reviews for Barchester Lawton Manor Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 10 Positive Reviews ÷ 11.2 = 0.893
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jun 2022
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Job Title: General Manager
Hi, my name is Rebecca and I am General Manager at Lawton Manor.
I have worked within the health and social care sector for over 15 years now in a variety of roles and services all over Central England. My passion has always been older people's care - I feel that the older generation has such a wealth of life experience and knowledge they can pass on to us, which means every day I learn something new in my role.
I started my career in care as a carer and have worked my way up to then work within a variety of management roles within the sector including home management/commissioning manager/regional support manager/regional manager in both residential and nursing settings.
I am passionate about making a difference to the people who live with us and feel I am in a very privileged role to be able to do this. I am also passionate about working with teams to develop and enhance their skills and knowledge to make them the best they can be.