This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Lawton Manor Care Home has a Review Score of 9.7 (9.739) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Lawton Manor Care Home has 82 reviews.
Review from Catharine K (Daughter of Resident) published on 25 March 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from A A (Daughter of Resident) published on 17 February 2022
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from D R (Respite Resident) published on 10 January 2022
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the team who work very hard to deliver high standards of quality care at all times. We are delighted that you also enjoyed Chef's daily menu and we appreciate your comments kindly in regard for the Activities Life Enrichment Programme. I will pass on your feedback to the team.
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Review from Gillian M (Daughter of Resident) published on 18 October 2021
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review and we are pleased that you both enjoyed the day trip out to Llandudno. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Chris P (Husband of Resident) published on 13 August 2021
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Claire S (Granddaughter of Resident) published on 8 July 2021
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Gareth A (Son of Resident) published on 29 June 2021
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your very kind words and positive review. From all of the team, it is our pleasure to make such a difference in resident's lives. We are delighted that your Mum is benefitting from living at Lawton Manor. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Kevin M (Son of Resident) published on 29 June 2021
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Please accept our deepest condolences at this sad time. Caring for your Mother for the past few years has been our pleasure and we will miss her.
May I thank you for your very kind words, positive review and for your appreciation for all the staff and departments at Lawton Manor. Thank you.
We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Linda R (Daughter of Resident) published on 5 June 2021
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you for your kind words and review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from George F (Husband of Resident) published on 14 April 2021
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Please accept our condolences at this sad time, George. We thank you for your review and kind words, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Peter M (Husband of Resident) published on 12 April 2021
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Thank you, Peter, for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the team that work hard to deliver high standards of quality care at all times. I will pass on your feedback to everyone. Once again, thank you for taking the time to post a positive review of Lawton Manor Care Home.
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Review from Kevin D (Resident) published on 29 March 2021
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from S H (Daughter of Resident) published on 8 January 2021
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Please accept our condolences to you and the family at this difficult time. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Virginia F (Daughter of Resident) published on 9 October 2020
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home
Please accept our deepest sympathies at this sad time. We would like to thank you for taking the time to review our home and for your positive comments regarding the team who work hard to deliver high standards of quality care at all times. I will pass your feedback back to carers and the team. Thank you again & best wishes to you and the family.
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Review from Gillian L (Daughter of Resident) published on 16 April 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Please accept our sincere condolences to you and the family. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from K W (Son of Resident) published on 20 March 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from P R (Husband of Resident) published on 19 March 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Value for Money
Review from June L (Daughter of Resident) published on 12 July 2019
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Reply from Alison Geddes, Marketing at Barchester Lawton Manor Care Home
Thank you for your positive comments about our home, it is great to hear how pleased you are with the care delivered to your mother here at Lawton Manor. Our team are extremely dedicated and an asset to our home, they will be delighted to hear your feedback.
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Review from Dorothy G (Friend of Resident) published on 12 March 2019
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Reply from Nicke Hall, Home Manager at Barchester Lawton Manor Care Home
Thank you for your positive comments about our home, it is great to hear you find our atmosphere to be 'bright and welcoming' and you find our housekeeping to be 'excellent'. At Lawton Manor, we always operate at safe staffing levels and this is frequently reviewed to reflect the needs of our residents, however, we will review this following your feedback. We pride ourselves on the dining experience we offer, and we take on suggestions from regular residents' meetings when planning the menu - why don't you pop along to the next meeting so we can ensure there are more dishes that your friend enjoys on the menu in addition to the soups and sandwiches? With regards to the buzzer system, we have looked at allocating buzzers to certain floors however we feel this would not be safe as in an emergency the buzzer needs to be heard around the whole home. Thanks again for your feedback, if you’d like to discuss anything further please feel free to pop in and see me for a chat on your next visit.
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Review from M K (Resident) published on 19 February 2019
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The Review Score of 9.7 (9.739) out of 10 for Barchester Lawton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Barchester Lawton Manor Care Home is calculated as follows: ( (99 Excellents x 5) + (18 Goods x 4) ) ÷ 117 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.893 Points relating to the number of positive Reviews for Barchester Lawton Manor Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 10 Positive Reviews ÷ 11.2 = 0.893
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jun 2022
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Job Title: General Manager
Hi, my name is Rebecca and I am General Manager at Lawton Manor.
I have worked within the health and social care sector for over 15 years now in a variety of roles and services all over Central England. My passion has always been older people's care - I feel that the older generation has such a wealth of life experience and knowledge they can pass on to us, which means every day I learn something new in my role.
I started my career in care as a carer and have worked my way up to then work within a variety of management roles within the sector including home management/commissioning manager/regional support manager/regional manager in both residential and nursing settings.
I am passionate about making a difference to the people who live with us and feel I am in a very privileged role to be able to do this. I am also passionate about working with teams to develop and enhance their skills and knowledge to make them the best they can be.