Barchester Lawton Manor Care Home

Church Lane, Church Lawton, Stoke-on-Trent ST7 3DD
Submit a Review
9.7 82 Reviews
  • Barchester Lawton Manor Care Home, Stoke-on-Trent
Lawton Manor is a luxury care home, set in two acres of grounds on the Cheshire-Staffordshire border, in the village of Church Lawton. Close to Alsager and also the lovely National Trust Property Little Morton Hall, Lawton Manor offers residential, nursing, and palliative care.

The home has views over picturesque farmland and rolling country hills as well as the beautiful, landscaped garden, tiered fountain, and large patio area.

The home's courtesy vehicle ensures you're within easy reach of all the amenities of Church Lawton.

The majority of bedrooms are en-suite and rooms are not assigned by care type. Instead, they encourage residents to choose the room that’s right for them. The home has a number of wonderful communal spaces, including two dining spaces, lounges, a conservatory, library, cinema room, and games room where they keep the popular Wii console.

Trained chefs provide a daily menu of nutritious, tasty meals, which residents can have in the restaurant-style dining room or their own rooms, whichever they prefer. Special dietary requirements will be catered for.

An activities coordinator plans regular events so everyone is kept busy, though participation is entirely optional. There are daily events in the home as well as regular excursions. Residents and relatives are invited to contribute to the planning sessions, to ensure that everyone desires are being met.

Care Provided by Barchester Lawton Manor Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Whitehouse (General Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Barchester Lawton Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,030
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Lawton Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Lawton Manor Care Home Reviews (82)

Total of 82, showing 21-40
9.7

Barchester Lawton Manor Care Home has a Review Score of 9.7 (9.739) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Lawton Manor Care Home has 82 reviews.

Overall Experience

  • 66
  • 14
  • 2
  • 0
  • 0

Date Published

82
2
6
10
72
Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Lawton Manor for making my mum's birthday special yesterday. The chef baked a fantastic cake and the staff sang happy birthday, in tune!! It was fabulous, thank you so much.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Lawton Manor has made my mum happy and secure. This last week she has been ill and her care and attention have been marvellous. Her infirmities, acute deafness and very bad sight could isolate her but care has been taken to involve her in activities and conversations. We, the family have always been
made welcome.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with my stay at Lawton Manor, the staff were very kind and helpful. The food was always well cooked and tasty. Activities are well done.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the team who work very hard to deliver high standards of quality care at all times. We are delighted that you also enjoyed Chef's daily menu and we appreciate your comments kindly in regard for the Activities Life Enrichment Programme. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the care my mum is receiving. All the staff from the manager, to carers, nurses, cleaners, laundry, maintenance men are so kind and friendly and nothing is ever too much trouble. The chef does his best to accommodate Mums dietary needs, and the food is always very appetising.
Mum really enjoyed the day trip to Llandudno on the 6th of September, it was a very special and memorable day for us both, so many thanks to all involved in organising it.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Thank you for your review and we are pleased that you both enjoyed the day trip out to Llandudno. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with the staff, we have been very impressed by their obvious care for both residents and family, their high level of emotional intelligence and their commitment to providing the best care.
The home itself, both inside and out, looks more like a country hotel than a nursing home.
The rooms are clean, the staff friendly and very capable, and the meal menu leaves me giving up all hope that my wife should ever lose any weight – it’s absolutely fabulous.
The ethos of the Lawton Manor is exemplified by the General Manager who is herself very professional as a manager, but also a very welcoming and friendly, considerate, caring, hands-on lady. The nurses always seem to be smiling – not an easy achievement – and thoroughly professional. The carers are delightful, always willing to help, and very aware that the personal care that they are giving involves intrusion into my wife’s dignity; they are rightly called carers.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Lawton Manor has provided very good care to my nan. The staff go above and beyond to make my nans time here happy. My nan is always clean and tidy and comfortable and very well looked after. I am very impressed with Lawton Manor.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been at Lawton Manor for nearly 18 months now, prior to this she was at another care home for two years where she was regularly admitted to hospital with dehydration and other issues.
Since being at Lawton Manor her health has improved dramatically and in our opinion it is purely down
to the excellent care that she receives at Lawton Manor. The staff are amazing, highly competent, polite, professional and respectful of our Mums needs and wishes.
The residents are treated like VIP guests and the care team regularly organise activities to stimulate and enrich the day to day lives of their residents. We are totally reassured in the knowledge that Mum is well cared for, safe and happy.
Thank you Lawton Manor

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Thank you for your very kind words and positive review. From all of the team, it is our pleasure to make such a difference in resident's lives. We are delighted that your Mum is benefitting from living at Lawton Manor. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care and dedication offered by all of the staff at Lawton Manor to the needs of our mother did not go unnoticed while she was in your very capable care for the last 3 years of her life. Without exception, we always looked forward to visiting days knowing that everyone had the welfare of all residents
as your priority. During the difficult and restricted Covid year 2020-2021 that the whole country endured, we always knew our mother was in very good hands and the best place she could be. A sincere big, big thank you to everyone working at Lawton Manor Care Home, from the gardeners who keep the grounds so tidy to the catering staff who provide lovely food, the freshly baked cakes for visitors was always a bonus and the very caring nursing, welfare and management staff that we encountered whenever we visited.
This Care Home is the Gold standard of care homes located in the lovely countryside.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Please accept our deepest condolences at this sad time. Caring for your Mother for the past few years has been our pleasure and we will miss her.
May I thank you for your very kind words, positive review and for your appreciation for all the staff and departments at Lawton Manor. Thank you.


We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum has been quite poorly through this month (May) and has been hospitalised three times for overnight stays. All the staff at Barchester Lawton Manor Care Home have been so supportive, caring and professional and I would like to say thank you to everyone.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Thank you for your kind words and review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife was taken into Barchester Lawton Manor Care Home on 4th January 2019 after being told by the hospital that she only had weeks or months to live. She sadly passed away on the 5th of April 2021. Thanks to the care, compassion and love shown by the staff from day one I had another two years plus,
of time with my wife. I cannot thank all at Lawton Manor enough for the continuous care and love shown right up to the end. If I have to go into care, Lawton Manor would be my only choice. I wish all at the Manor every happiness and success for now and the future. Take care all, be safe.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Please accept our condolences at this sad time, George. We thank you for your review and kind words, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in Lawton Manor for four years this month. All through this time, she has been treated with care and respect. The staff have always kept me fully informed of her condition. Her excellent care has continued through this lockdown period, a difficult time for all. Where an excellent
job has been done by the staff to keep the home clear of infection.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Thank you, Peter, for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the team that work hard to deliver high standards of quality care at all times. I will pass on your feedback to everyone. Once again, thank you for taking the time to post a positive review of Lawton Manor Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I will be eternally grateful for the support and kindness of the carers especially, and the staff in general, in helping me to recover from a near-death illness. I have no hesitation in recommending Lawton Manor Care Home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Lawton Manor for the last 18 months of her life until her death just recently. She was treated with the utmost respect. She loved all the staff and they cared for her brilliantly. Her room was always spotless. The kitchen staff adapted food as her needs changed. Her emotional care
was provided for as a retired GP she was given the care she gave to her patients for 60 years.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Please accept our condolences to you and the family at this difficult time. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mum passed away in July but her care was really good and they also treated me and my daughter brilliantly during this sad time. When Mum was feeling well the entertainment was good for her. She really enjoyed the quizzes and outings she went on before COVID came about. Mum lost her appetite in the
last couple of months but I know the food was very good.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Lawton Manor Care Home

Please accept our deepest sympathies at this sad time. We would like to thank you for taking the time to review our home and for your positive comments regarding the team who work hard to deliver high standards of quality care at all times. I will pass your feedback back to carers and the team. Thank you again & best wishes to you and the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away whilst receiving palliative care at Lawton Manor. As a family, we would like to express our gratitude for the wonderful care he received in his final days. From the first phone call I received to let me know dad had arrived safely, there was absolute professionalism from
every member of staff I met. Being allowed to sit with my father as he neared the end of his life brought great comfort to all of his family and friends. Nothing was too much trouble for the staff and my father passed away with dignity; a testament to all at Lawton Manor. I pray that the staff and residents stay safe during these turbulent times. God bless you all. From all of our family.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Please accept our sincere condolences to you and the family. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Thank you to the staff for all their support for my Dad who was treated with dignity and compassion during his stay where he received excellent care.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Sincere big thank you to the team who are kind, smiley and very special people.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Lawton Manor for approximately three years, during this period I have found the staff to be caring and friendly at all levels. The domestic ladies take a huge interest in the welfare of the residents and often go above and beyond their normal duties to form a relationship
and provide companionship when required. The home is always kept extremely clean, entertainment provided and we have always felt well informed of my mother's condition.

Reply from Alison Geddes, Marketing at Barchester Lawton Manor Care Home

Thank you for your positive comments about our home, it is great to hear how pleased you are with the care delivered to your mother here at Lawton Manor. Our team are extremely dedicated and an asset to our home, they will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

On entering the home there is a bright and welcoming atmosphere. The cleanliness, maintenance and laundry services are excellent. The majority of staff are caring, efficient and cheerful, although, at times they have too much to do and residents have to wait for attention - especially at night. The
quality of the meals varies - there is a lot of repetition and very little imagination - the exceptions being the lunchtime soups and teatime sandwiches which are good.
The buzzer system is very irritating - would it not be possible to restrict calls to the floor from which they emanate to provide respite for some of the residents and staff?

Reply from Nicke Hall, Home Manager at Barchester Lawton Manor Care Home

Thank you for your positive comments about our home, it is great to hear you find our atmosphere to be 'bright and welcoming' and you find our housekeeping to be 'excellent'. At Lawton Manor, we always operate at safe staffing levels and this is frequently reviewed to reflect the needs of our residents, however, we will review this following your feedback. We pride ourselves on the dining experience we offer, and we take on suggestions from regular residents' meetings when planning the menu - why don't you pop along to the next meeting so we can ensure there are more dishes that your friend enjoys on the menu in addition to the soups and sandwiches? With regards to the buzzer system, we have looked at allocating buzzers to certain floors however we feel this would not be safe as in an emergency the buzzer needs to be heard around the whole home. Thanks again for your feedback, if you’d like to discuss anything further please feel free to pop in and see me for a chat on your next visit.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable surroundings, very clean, staff good.
Have been very content with most items.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barchester Lawton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Barchester Lawton Manor Care Home is calculated as follows: ( (99 Excellents x 5) + (18 Goods x 4) ) ÷ 117 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.893 Points relating to the number of positive Reviews for Barchester Lawton Manor Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 10 Positive Reviews ÷ 11.2 = 0.893

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Rebecca

Rebecca Whitehouse

Job Title: General Manager

Hi, my name is Rebecca and I am General Manager at Lawton Manor.


I have worked within the health and social care sector for over 15 years now in a variety of roles and services all over Central England. My passion has always been older people's care - I feel that the older generation has such a wealth of life experience and knowledge they can pass on to us, which means every day I learn something new in my role.


I started my career in care as a carer and have worked my way up to then work within a variety of management roles within the sector including home management/commissioning manager/regional support manager/regional manager in both residential and nursing settings.


I am passionate about making a difference to the people who live with us and feel I am in a very privileged role to be able to do this. I am also passionate about working with teams to develop and enhance their skills and knowledge to make them the best they can be.