Barchester Lawton Manor Care Home

Church Lane, Church Lawton, Stoke-on-Trent ST7 3DD
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9.7 82 Reviews
  • Barchester Lawton Manor Care Home, Stoke-on-Trent
Lawton Manor is a luxury care home, set in two acres of grounds on the Cheshire-Staffordshire border, in the village of Church Lawton. Close to Alsager and also the lovely National Trust Property Little Morton Hall, Lawton Manor offers residential, nursing, and palliative care.

The home has views over picturesque farmland and rolling country hills as well as the beautiful, landscaped garden, tiered fountain, and large patio area.

The home's courtesy vehicle ensures you're within easy reach of all the amenities of Church Lawton.

The majority of bedrooms are en-suite and rooms are not assigned by care type. Instead, they encourage residents to choose the room that’s right for them. The home has a number of wonderful communal spaces, including two dining spaces, lounges, a conservatory, library, cinema room, and games room where they keep the popular Wii console.

Trained chefs provide a daily menu of nutritious, tasty meals, which residents can have in the restaurant-style dining room or their own rooms, whichever they prefer. Special dietary requirements will be catered for.

An activities coordinator plans regular events so everyone is kept busy, though participation is entirely optional. There are daily events in the home as well as regular excursions. Residents and relatives are invited to contribute to the planning sessions, to ensure that everyone desires are being met.

Care Provided by Barchester Lawton Manor Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Whitehouse (General Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Barchester Lawton Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,030
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Lawton Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Lawton Manor Care Home Reviews (82)

Total of 82, showing 61-80
9.7

Barchester Lawton Manor Care Home has a Review Score of 9.7 (9.739) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Lawton Manor Care Home has 82 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Lawton Manor for end of life care.
At our initial first visit, we, her family were greeted with friendliness and warmth and the running of the establishment and the finance was explained to us clearly and staff made sure the transfer from hospital to Lawton Manor went as smoothly
as possible.
On being admitted mum's comfort and safety was of paramount importance. Mum was unable to use the facilities and take part in activities which all seemed to be wide ranging and stimulating but her surroundings were lovely and her end of life care excellent.
On visiting, staff were always available to talk to and mum's family were treated with great sympathy and compassion when she passed away.

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Overall Experience  Overall Experience 3.0 out of 5

I have been here for just over 4 months and I am now feeling more at home.
I would like to make a few comments;


1, On the whole the care staff dress, undress and wash me with care. However some staff do not give me enough time. I am 91 years old and blind and cannot be rushed.


2, Meals - I would

like a menu, given to me in advance so that I can have time to make my choices. I eat in my room.


3, At what point will I be able to talk to the manager about my care?


Reply from Nicke Hall, Home Manager at Barchester Lawton Manor Care Home

Thank you for your comments. We always welcome feedback as we strive to continually improve our care. At brighterkind, we believe that care should focus on understanding what quality of life means for everyone here, and then provide the right experiences to help our residents live their life to the fullest. With that in mind, I am pleased that I have now been able to sit with you to discuss any issues that you may have. I have also advised that we hold monthly resident and relative meetings, where any issues or concerns, no matter how big or small, can be raised. I am glad that your concerns have now been resolved and you know that I operate an open door policy and that I am always available to speak to.


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Overall Experience  Overall Experience 5.0 out of 5

My mum spent 10 weeks in Lawton Manor Care Home and was very happy there. She was always treated with great respect and dignity despite her challenging health problems. All the staff were friendly and helpful both to mum and the family. After her first night there, she commented "I think I shall enjoy
living here", and I can honestly say she did. In her last days, the nursing care was superb. We couldn't have found a better home for her. Heartfelt thanks to all who made it special for her.

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Overall Experience  Overall Experience 5.0 out of 5

My Granny was a resident here for 6 years. She had a brilliant relationship with the staff and was extremely happy here. As her family, we felt like we were part of the home too. The care she received was fantastic, and the nurses were always on hand to discuss concerns. I have two young children who
were welcome in Lawton Manor Care Home and there was always a small room or outdoor space to use if we did not want to be in the main lounge. There are lots of social activities and we enjoyed going on trips with my Granny. Aspects of the home such as the hairdressers and going to church meant she was able to carry on with "normal" life.

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Overall Experience  Overall Experience 5.0 out of 5

Upon arrival, my nan was treated with the utmost care and dignity. Nothing was too much trouble for staff, they looked after her every need. When she became end of life not only was she cared for with compassion but so were we as her family. Staff went above and beyond for us making sure we were supported
through a tough time.

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Overall Experience  Overall Experience 5.0 out of 5

During my nan's stay she was treated with the utmost respect, dignity and genuine care. Staff were excellent providing care, support and information to us all. We can't thank you all enough from the minute she arrived right to the end everything was fantastic.

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Overall Experience  Overall Experience 5.0 out of 5

During my nan's stay, the staff always made sure they treated her with the utmost respect and dignity. Nothing was ever too much trouble and they always go out of their way to make sure she was happy, comfortable and generally looked after. The family always felt welcome when visiting.

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Overall Experience  Overall Experience 5.0 out of 5

On entry to Lawton Manor Care Home, we got the feeling immediately of warmth, homeliness and I knew that my friend would be well looked after. I would like to thank all of the staff very much for all the care that she received. Also, the visitors were made very welcome and part of your happy family.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum spent nearly six years in Lawton Manor and was very happy there. The staff loved her and she kept them amused. They were willing to do almost anything for her and treated her very well. She received the best care from everyone. She enjoyed the activities and especially enjoyed going out. The
activities staff are excellent providing a wide range of activities. The staff were welcoming and friendly and always ready to help. I was always able to talk to the nurses when I had questions about her health or arrangements for taking her out for special occasions. I went to many coffee mornings and supper evenings and the food was always excellent. The facilities are excellent with many lounges. If we wanted to take Mum out of the activities for some family time there was always a room available. The dining room has small tables with tablecloths and flowers giving it a homely atmosphere. When Mum passed away the staff were excellent, offering us support and breaking the news sensitively.

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Overall Experience  Overall Experience 4.0 out of 5

Lawton Manor Nursing home was my mother's final home where she spent her final weeks of life before passing peacefully in her comfortable room there on 31/12/16. She moved into the home due to suffering from Motor Neurone as my three sisters and I were not longer able to meet her needs, which were challenging
daily.
The staff were caring, compassionate and supportive making her feel valued and dignified. In those few short weeks, we also felt very 'at home' and thankful for the care mum received with love and compassion.

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Overall Experience  Overall Experience 4.0 out of 5

We never tired of visiting our dear mum in her welcoming spacious light-filled room at Lawton Manor Care Home. The welcoming smiles of all staff, carers and nurses, cosy private nooks to sit together, or play word games. Family and friends welcomed at all times. The carers and nurses are earth's angels.
All the teams from maintenance, laundry, housekeeping and activities went the extra mile to make mum feel at home and support us all in the final hours of her gracious peaceful passing.

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Overall Experience  Overall Experience 3.0 out of 5

The home is lovely and very clean... a credit to the cleaners, but it lacks general organisation in the care. My father is hoisted for the toilet. At least twice during his weeks stay he waited over an hour for the toilet. There is a target response time of six mins but staff cancel the call saying
they will be a few mins locating the hoist and not return for an hour. He had meals in the room. Often there was no choice and one egg was so overdone that it pretty much shattered when he tried to break it.


I took cutlery with him, but when I saw him, cutlery he was given was bent for someone else making it impossible to use. He took his TV and DVD player which was in his room when I left him but was later removed and left in a public room, and the remote was taken for safekeeping by staff who knew whose it was. I don't understand why it wasn't returned to him prompting a question about the TV.


A lovely home for the able bodied but I would not recommend it for someone who is not mobile.


Reply from Nicke Hall, Leadership & Care Support Manager at Barchester Lawton Manor Care Home

Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.


We are really sorry that you have not been satisfied with all aspects of our care at Lawton Manor and we’d like to try and pick up on some of the points you have raised, and address these before your relative's next stay with us.


We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new autumn/winter menu offering a choice of appetizing and nutritionally balanced meals. We seek regular feedback from residents about the choices of meals that are served and this helps us to plan our menus. If a resident does not like the dish they have ordered, we will always try to provide an alternative that is more to their liking. Mealtimes at Lawton Manor are an enjoyable, social event.


We are really sorry about the television incident mentioned, however we trust this has now been resolved with your family member and the television was in fact taken home. If you feel as though you would like to discuss this further or anything else at all, please do not hesitate to contact our home at customercare@brighterkind.com or pop in anytime.


Many thanks, Nicke Hall, Leadership & Care Support Manager at Lawton Manor.


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Overall Experience  Overall Experience 5.0 out of 5

My father was looked after for the last three years passing away peacefully in his sleep on the 29th September.
He was admitted after hospitalisation with urinary problems but it became apparent that progressive vascular dementia meant he could no longer look after himself, although he required little
in the way of nursing care till the later stages he was extremely well looked after. I think the staff developed a lovely relationship with my father and were very sad at his passing.
I would recommend Lawton Manor Care Home without reservation.

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Overall Experience  Overall Experience 5.0 out of 5

The care home and the staff were wonderful. It was a very caring place with lovely, honest and compassionate people. I have no complaints at all. Only the highest praise. Thank you so much.

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Overall Experience  Overall Experience 4.0 out of 5

A good measure of any care home is whether the resident is happy there. Of course, my mother was upset at having to give up her house, but the kindness of the staff, the comfortable surroundings and the friendliness of the residents soon allowed her to settle.

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Overall Experience  Overall Experience 5.0 out of 5

Lawton Manor is an excellent centre for respite for my husband, while he is in there it helps me to relax without any worry, knowing that he is treated so well by all the staff and care workers. He and his clothes always return home fresh and clean. I would recommend Lawton Manor to everybody needing
care in first class accommodation.

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Overall Experience  Overall Experience 4.0 out of 5

We were first shown the home by the House Manager in July/August 2002. She was extremely approachable and informative with a very friendly, warm manner. Whenever we visited the home the staff were very pleasant and helpful. They cared for our aunt well.


We only saw the previous care manager on one

occasion which we felt was poor. The only time we saw the new care manager was about 2-3 weeks before our Aunt died and this was not a good experience. I wrote to the Regional Support Manager but to date have had no reply.
This issue was however dealt with the House Manager. Our Aunt died in the home 1/1/2016. The nursing and care staff showed great compassion.

Reply from Julie Anderson, Home Manager at Barchester Lawton Manor Care Home

I would like to apologise to the family if they feel that they didn’t see me enough. I try to have an open door policy and offer relatives and residents meetings when I arrived at the home and on regular basis after that. I try to accommodate all relatives, as some work during the day, by having a ‘drop in’ manager’s surgery first Tuesday of every month till 7pm. I do appreciate that this isn't always suitable and will try to offer an alternative.


Relatives can discuss any concerns they may have directly to me. I understand that at the difficult time with your loved one these options may not have been suitable and I am pleased that our house manager was able to support you at your time of need, again please accept my sincere apology to you and your family members. Your feedback has been most welcomed.


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Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident of Lawton Manor for almost 12 months before he passed away in Feb 2016. He settled quite well and the staff were always very good to him and did their best to support him and his needs. His room was lovely and spacious with good facilities. He was treated with dignity and the care
he received at the end of his life was wonderful, enabling dad to be as comfortable as possible. We have the highest praise for all the staff who looked after him at a very difficult time for him and all the family. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Very pleasant, very welcoming. Noticed how caring the staff were and how hard working everyone is. The entertainment was superb and really nice to see all the residents taking part. Lovely refreshments and best sponge we have had.

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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received since she had to move into a care home has been very good. She is always kept clean and warm. The staff are friendly and cheerful always having a smile and caring word for mum and ourselves when we visit. The food is plentiful, warm and appropriate for mums needs. Mum really
enjoys watching the activities, unfortunately she is unable to participate but takes part in her own way. We are never made to feel in the way or that staff do not have time to answer any queries we have.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barchester Lawton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Barchester Lawton Manor Care Home is calculated as follows: ( (99 Excellents x 5) + (18 Goods x 4) ) ÷ 117 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.893 Points relating to the number of positive Reviews for Barchester Lawton Manor Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 10 Positive Reviews ÷ 11.2 = 0.893

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

Rebecca

Rebecca Whitehouse

Job Title: General Manager

Hi, my name is Rebecca and I am General Manager at Lawton Manor.


I have worked within the health and social care sector for over 15 years now in a variety of roles and services all over Central England. My passion has always been older people's care - I feel that the older generation has such a wealth of life experience and knowledge they can pass on to us, which means every day I learn something new in my role.


I started my career in care as a carer and have worked my way up to then work within a variety of management roles within the sector including home management/commissioning manager/regional support manager/regional manager in both residential and nursing settings.


I am passionate about making a difference to the people who live with us and feel I am in a very privileged role to be able to do this. I am also passionate about working with teams to develop and enhance their skills and knowledge to make them the best they can be.