Newton Court Care Home

28 St Ann's Road, Middlewich CW10 9BJ
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9.6 46 Reviews
  • Newton Court Care Home, Middlewich
Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential, palliative and Parkinson's care and to those who are just looking for a little respite and convalescence.

The home has a friendly and welcoming feel to ensure that residents feel at home. Within walking distance of Middlewich town centre, the location is perfect for residents who want to stay in touch with the community. All bedrooms have ensuite facilities and are comfortably furnished and each has a 24 call system for peace of mind. Residents have access to Wi-Fi, a nutritionist and an optician and they can also benefit from regular reminiscence sessions.

The meals at Newton Court are freshly produced by the on-site chef, and residents can choose to eat in the dining room or in their own rooms. During warm weather residents also have the chance to eat outside in the garden. As with all Bupa homes, a Night Bite menu is also available for late-night snacks and refreshments.

The home ensures there is a busy calendar of activities for residents to enjoy, including bingo, beauty therapy, reading sessions and film nights while every month a themed event welcomes friends and family to join in. Visiting entertainers and regular days out to places of local interest are popular events.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Newton Court Care Home' or pop in to the home for afternoon tea or join them for one of their regular events.

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Care Provided by Newton Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Elaine Hollinshead (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Newton Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Newton Court Care Home Reviews (46)

Total of 46, showing 41-46
9.6

Newton Court Care Home has a Review Score of 9.6 (9.646) out of 10, based on 23 reviews in the last 2 years. Over all time Newton Court Care Home has 46 reviews.

Overall Experience

  • 33
  • 13
  • 0
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  • 0

Date Published

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23

Review from Trevor S (Respite Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time my wife has used Newton Court for one week respite (for me).
Well looked after, good meals and care. Have already booked a few days at Easter we were so pleased with the care home, staff and manager.

Reply from Greta Narbutaityte, Customer Adviser at Newton Court Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team


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Review from Jose A (Resident) assisted by family/friend published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are professional and friendly.
Home from home.
My treatment has been superb and all your staff have a special place in my heart.
Thank you from us both.

Reply from Greta Narbutaityte, Customer Adviser at Newton Court Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments on our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.


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Review from Caroline B (Niece of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my Auntie is receiving. She is treated with dignity and respect and the carers are always very approachable and professional at all times. My Auntie is at end of life and this is extremely upsetting for us as a family but everyone has been so helpful and supportive.

Reply from Gabriella Mills, Customer Adviser at Newton Court Care Home

Thank you for your review. We are pleased to hear that your Auntie is having a positive experience whilst staying in our home. We appreciate your comments of our staff and glad that you are being well supported. We will share your feedback with the home's manager. The Bupa Customer Care Team.


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Review from Helen Y (Daughter of Resident) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very hard working and kind, however in the last two years since my mum has been a resident the number of nurses and carers on each shift has reduced noticeably. This results in residents having less time given to them by individual staff and residents having to ‘fit’ into the set routine
rather than the care being individualised.
Unfortunately, the receptionist on the front desk is not representative of the carers and nurses we deal with regularly and does not give a welcoming feel when approached. We are also not currently aware of who is the manager or deputy manager of the home. Our only criticism of the home would be that more carers and permanent, not agency, nurses are needed on each shift.

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Review from C A (Friend of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere has improved as new management seem to be making a difference and seem to care about the residents. Staff always go above and beyond and are always willing to help.

Reply from Jayne Duck, Customer Services Administrator at Newton Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.


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Review from Alice Y (Granddaughter of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Newton Court are friendly and helpful. They always try to help and support my nana. They could maybe do with a few more staff, but the staff that are there go above and beyond and always try their best.

Reply from Jayne Duck, Customer services administrator at Newton Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.


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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Newton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Newton Court Care Home is calculated as follows: ( (192 Excellents x 5) + (69 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 274 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newton Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

Purpose built spacious home with furnished bedrooms and en-suite toilet, some overlooking the gardens.


Awards / Recognitions (0)

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Meet the Team (5)

Elaine

Elaine Hollinshead

Job Title: Home Manager

Joined: 2021

I have 35 years of experience as an adult and paediatric nurse. I am the home manager at Newton Court and am very proud of the team we have here.


Xesh

Xesh Phakathi

Job Title: Clinical Deputy Manager

Joined: 2024

I have been a nurse for 16 years and am the Clinical Deputy Manager here at Newton Court.


I love caring and spending time with residents. In my spare time, I love food & travel.


Renee

Renee Davey

Job Title: Financial Administrator

Joined: 2020

I joined Bupa in 2020. I am originally from Africa and have lived in England for 25 years.


Joanne

Joanne Angell-Sedgwick

Job Title: Senior Activity Coordinator

Joined: 2007

I joined Bupa in 2007. I love spending time with residents and organising events and activities for everyone.


I have 3 children and 5 grandchildren. In my spare time, I love spending time with family & travelling.


Ben

Ben Allpress

Job Title: Chef Manager

Joined: 2022

I had previous experience as a private chef in London before I joined the team here at Newton Court. I enjoy making healthy and nutritious meals for residents.