Overdene House Care Home

John Street, Winsford CW7 1HJ
Submit a Review
9.5 61 Reviews
  • Overdene House Care Home, Winsford
Nestled within a residential area of Winsford, Cheshire, Overdene House care home offers personalised residential and nursing care to older people.

At Overdene House Care Home, residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of tastefully decorated and well-equipped bedrooms; some having views across the garden.

The spacious home has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. And the catering team prides itself on making mealtimes a sociable and stimulating part of each day, catering for any dietary requirements and preferences throughout.

By getting to know each individual resident at Overdene House, the team strive to create an inclusive environment in the home, with something on offer to engage everybody in the Overdene lifestyle. Whether it's the creative and varied activities programme or supporting residents to take some down time, they are committed to helping residents live life the way they choose.

Community is also a high priority at Overdene House, and the team encourage resident involvement in the Winsford neighbourhood by organising events with local schools, charities and businesses in the area.

Whatever stage of your care journey you are at, the team are there to offer you the support and guidance you need. Please get in touch if you'd like to find out more.

Show Overdene House Care Home on the Map

Care Provided by Overdene House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rachel Astles (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (9)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Overdene House Care Home Reviews (61)

Total of 61, showing 41-60
9.5

Overdene House Care Home has a Review Score of 9.5 (9.497) out of 10, based on 17 reviews in the last 2 years. Over all time Overdene House Care Home has 61 reviews.

Overall Experience

  • 37
  • 21
  • 2
  • 1
  • 0

Date Published

61
2
3
17
44

Review from Michael P (Son of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were great they could not do enough to help you. The place was always clean, there was always a nurse there or somebody to answer your questions. I would recommend it to anybody.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David F (Husband of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

General care of activities needs to be more for everybody. People need to become informed about choices.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George S (Son of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

High standard of care given to my mother. She has her favourites but all the staff are hard working. They all work like a team, which is a credit to them all. Mum often tells me how highly she thinks of them all. In her words, "my girls". Thanks for her excellent care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terence S (Husband of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was a resident at the care home for 22 yrs on arriving she was in a very poor condition. Over the years with dedication and care the staff, past and present, she was nursed to a standard where she was able to lead a comfortable lifestyle. Considering her disability with the onset of problems
in later years the staff gave her a great quality of care to the end.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Daughter of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I look forward to visiting my Mum every week, I always find her happy, clean and well cared for. The staff are so happy and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ethel M (Resident) assisted by family/friend published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite happy living here. I like all the staff that I know. My room is kept clean and my meals are nice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne F (Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and helpful staffing ratio is very poor but they do their best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thelma L (Sister of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother seems to be settled and happy at Overdene House Care Home. He doesn't appear to have any complaints or worries except for the fact that sometimes he needs more assistance with dressing and shaving in the morning. Most time this happens but there are times when things lapse a bit.
The home
has improved in lots of ways. It looks bright and cheerful and the staff are always helpful and kind.

Reply from Clare Sheehan, Care Advisor at Overdene House Care Home

Thank you for your kind review. I have noted your concerns regarding your brother sometimes requiring more assistance in the morning. We would assess his ability on the day so as to promote as much independence as possible, however, perhaps if this is not meeting his full needs anymore, we will assist him in the mornings on a daily basis so we can meet his needs 100%. I am glad you have seen improvements in the care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George S (Son of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standard of care given by all the staff at Overdene. All staff at the care home have been excellent towards my mother. She has her favourites but they are "all her girls" which I find nice. Management have come up with good ideas for training their own staff to dispense medicines out, they
will know their own residents' needs.
Overall standard of Overdene House, in my opinion, is excellent. Keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean W (Daughter of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was resident at Overdene from May 2017 until January 2018, when he sadly passed away.
All the staff from the home manager (who has implemented many changes and innovative ideas), to the trained nurses, wonderful carers, entertainment ladies, cleaners, cooks and maintenance people are very
conscientious and truly caring. Nothing is too much trouble. One of the carers even went to work on remembrance day (when it was her day off) to take Dad in his wheelchair to watch the parade in Winsford.
We will always be grateful for the care dad received when he needed it most.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my last couple of visits, I have been able to catch Overdene's group entertainment.
Yesterday a Christmas singalong which my dad sang along to on certain songs.
Today sitting with him, he has talked about his experience and how he enjoyed it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Larry M (Father of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment we entered the doors of Overdene house for the first time, we knew our worries were over. The house is bright, clean and had a wonderfully pleasant and peaceful atmosphere about it, and we knew immediately that our beloved son would be very happy here.
The whole ambience of Overdene is
fresh, light and airy, with friendly care staff going about their duties. The rooms are pleasant and quiet areas where one can relax and maybe have forty winks, should they feel the need to. All in all, we would say that anyone joining Overdene House is most certainly getting value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen S (Daughter of Resident) published on 30 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to give the care staff and new manager at Overdene a massive thank you. They got mum ready for her grandson's wedding and she looked gorgeous. My brother and I really appreciate what they do for mum. Nothing ever seems too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert S H (Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no objections at all. I'm very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn P (Daughter of Resident) published on 23 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only in Overdene for a short time the staff were always friendly and helpful and did all they could to help her settle in.
The home itself had a nice homely feel, it was light fresh and comfortable and the catering staff provided lovely meals.
When Mum needed medical help they
were quick to respond and very compassionate at the end.
As a family, we visited lots of care homes looking for the right place for Mum and found Overdene the best for what she needed.
Our thanks and appreciation go to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne W (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy coming to visit my mum. Staff are always friendly and helpful.
The home is always spotlessly clean and decorated to a high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah S (Daughter of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home are excellent nothing is too much trouble. I know that my mum is cared for as the staff are first class, but very much underpaid all of them are angels.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley L (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was in a very bad state when he arrived. Nursing staff were excellent, efficient, but calm and kind. Physio team saw dad often and he is now able to walk. Staff kept me/family informed of problems and progress as needed. Security was good. Maintenance was good. Food very nice. A small/shop cafe
area would be good.

Reply from HC-One, Careline Team at Overdene House Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. We are very delighted to know that you were pleased with the care that was provided to your father. Your kind words will be shared with the team. The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.
Thank you for your suggestion of a small shop or café within the home. The home is due to have refurbishment work done. As part of the refurbishment, we plan to have a tea/coffee bar in the reception area and this will have patio doors to the garden. Plans for the refurbishment have been finalised and we are hoping for the work to commence before the end of the summer season.
Thank you again for your comments. We value all feedback and ensure it is recorded and acted upon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tom B (Daughter-in-law of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law went into Overdene in a community intervention bed for three weeks as he is 94 and had a chest infection and was very poorly. He stayed in there so he could be assessed to see what he needed when he went home. All the staff have been so kind and he has improved greatly and is now ready
to go home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven H (Husband of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After visiting a lot of homes I decided that Overdene was the one for my wife, and as a very good coincidence it was the nearest one to where I live. The staff, carers and staff nurse are extremely good and efficient nothing is too much trouble. My wife's room is always clean and so is the bedding.
I am very pleased with the overall running of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Overdene House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Overdene House Care Home is calculated as follows: ( (115 Excellents x 5) + (60 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 189 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Overdene House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet