Review from E E (Wife of Resident) published on 8 September 2020
Submitted via Postal Card • Report

Overall Experience

I am most appreciative of the standard of care given to my husband. My first visit was greatly reassuring and the initial impression was that 'he looked cared for'. The staff, without exception, have been most courteous, kind and considerate to us both.

Reply from Catherine Campbell, Operations Manager at Barchester Prestbury Beaumont Care Community

Thank you for taking the time to send such positive feedback. It is truly appreciated by all the Prestbury Team.
It was our privilege to support you and your husband at such a crucial time. Thank you again for choosing our Home.

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Review from M H (Resident) published on 24 April 2020
Submitted via Postal Card • Report

Overall Experience

I have just ended a four-week stay here, after an attack of Polymyalgia. As a retired dental surgeon, I know the importance of connecting with the patient - therapy in itself. That is a high priority here, in addition to the dignity, kindness and professionalism of a wonderful staff. I was very sorry

to leave and will return. I have six years experience of care homes due to the illness of my husband and Prestbury Beaumont is a league above!

Reply from Catherine Campbell, Operations Manager at Barchester Prestbury Beaumont Care Community

We are so glad to hear of your positive stay with us, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Carolyn S (Daughter-in-law of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother-in-law has just been in the Beaumont for two weeks of respite care. We have found the care they have given her exemplary. All the staff seem to be genuinely caring and the nursing staff and manager were extremely helpful, going beyond what I would expect. They got to know her well during her

short time here and assessed her needs well. They were proactive about dealing with health issues and very flexible in accommodating her wishes. They were also extremely good at communicating with relatives. I would highly recommend them.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Prestbury Beaumont Care Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Pauline B (Respite Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience

The care home was very comfortable and pleasant. The service was excellent and all the staff, medical, carers, domestic and management were helpful, efficient and always cheerful. I could not ask for anything better. I was only a resident for a week after an operation but I could not imagine being cared

for in any way that would be an improvement on the care I was given.

Reply from Maureen Southern, General Manager at Barchester Prestbury Beaumont Care Community

Thank you for taking the time to give this feedback and I hope your recovery has continued to go well since you returned home. I am so pleased you found your period of respite care to be a positive experience and appreciate your comments about the service received at Prestbury.

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Review from Gillian J (Daughter of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience

My mother has resided at Prestbury Beaumont for more than nine years now and she has been very happy and settled. Recently her health has taken a turn for the worse and I have been impressed at the way in which all staff, even those not on the ‘care team’, have her best interests at heart and have sought

ways to make her more comfortable and keep her safe. In her more lucid moments, she continues to tell me how kind everyone is at the Beaumont. I know that great efforts are being made to help my mother to retain her dignity which is important to my sister and I as our mother has always been a private person. The Beaumont is a home from home and the building itself is as welcoming as the staff.

Reply from Maureen Southern, General Manager at Barchester Prestbury Beaumont Care Community

Thank you for taking the time to pass on these lovely comments which are appreciated and valued by each member of staff at the Prestbury Beaumont. It is always a pleasure to look after your mother and, although now less able, she still enjoys so many things, particularly engaging with the small children when they visit from a nearby school.

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Review from Jean H (Friend of Resident) published on 18 October 2019
Submitted via Website • Report

Overall Experience

The care our friend received was exceptional. We have visited other care homes and The Prestbury Beaumont is by far the best one in the area. The staff on the reception desk are warm and welcoming and always willing to help. The staff and the facilities on-site made a huge difference to our friend’s

well-being and health.

Reply from Maureen Southern, General Manager at Barchester Prestbury Beaumont Care Community

Thank you so much for taking the time to pass on these comments about the care your friend, whom I remember well, received at the Prestbury Beaumont. She was a pleasure to look after and all the staff were delighted to see how her health and mobility improved whilst staying with us.

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Review from Kim M (Daughter of Resident) published on 5 July 2019
Submitted via Website • Report

Overall Experience

My mother has been a resident at Prestbury Beaumont for 6 years now. Initially, she was classed as 'Assisted Living' but as time has progressed and she has become frailer and developed some memory loss, she is now 'Residential'. I have always found the home to be very open and friendly with a stable

welcoming workforce.
The manager has gone out of her way to listen to any concerns we have and been prepared to be very flexible regarding Mum's sometimes idiosyncratic habits and dignity and privacy seem to feature highly in the ethos of the whole team.
I am very happy with the quality of the nursing team and the carers.
The food is excellent and all residents who can, are encouraged to come to the dining room for lunch and guests are most welcome to join residents (3-course meal for £10) There is a wide program of activities but my mother hasn't wanted to partake in those.
My mum says she is very content and happy there.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Prestbury Beaumont Care Community

Thank you for taking the time to review us, we value all feedback as this helps us to continue to improve our services where required. Thank you for your positive comments regarding the care provision at Prestbury Beaumont and the care and respect shown to your Mother. I shall pass on your feedback to the team. Thank you.

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Review from Jean O (Daughter of Resident) published on 27 February 2019
Submitted via Website • Report

Overall Experience

Mum has been in Prestbury Beaumont for almost 15 months. She tells me often "everybody is so nice and kind here" and I totally agree. The people make this place special. There is a culture of gentleness and all the staff care about the residents.
The Beaumont is a beautiful building and as you enter

you feel like this is a special place. The setting is in such beautiful surroundings and feels like a haven to Mum.
I feel so happy that Mum is in such a wonderful home with such lovely people around her. It means I can carry on with my busy life knowing Mum is happy and treasured.
Truly amazing place.

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Review from S A (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience

Staff and management are wonderful and looked after Mum extremely well. They were very thoughtful during her short stay and we would definitely recommend the home to anyone.

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Review from Dianne W (Respite Resident) assisted by family/friend published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience

The two weeks here have been relaxing, a calm atmosphere.
I have enjoyed the conversation in the dining room. The staff have been friendly and attentive. I would be very happy to have another stay here sometime in the future.

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Review from Mary L (Wife of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience

My son and I are very happy with the care my husband has. I would recommend the Beaumont to anybody. I never have any worries about the care and all the carers are very caring and happy with all the residents.

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Review from H A (Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience

Main Issue - Shortage of trained care staff. I was promised more one to one care so that I could wash, go to the toilet and have physio when I needed it. Considering I had paid £1600 a week for respite care, this didn't happen. The bedridden were prioritised each morning so I had to wait which meant

I had cold water for my time 8:30 - 9 am. So I decided to bathe at 7 am. I was told I would be helped with exercise and to get back on my feet to go home but when I asked no one was ever available to supervise. The physio only came twice when I was promised three times a week. Don't promise what you can't deliver.

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Review from Mike W (Son of Resident) published on 2 August 2018
Submitted via Website • Report

Overall Experience

My mother moved to an apartment in the Beaumont last year and then to a care bed upstairs since February this year. I cannot praise too highly the professional care that my mother received in the last months of her life. The entire team is caring, compassionate and hardworking and I commend them to

prospective customers. The infrastructure and equipment are commensurate with the needs and the environment of the home both internally and externally is excellent.

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Review from Monica B (Wife of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience

My husband has really enjoyed his stay. The staff have been amazing. He has enjoyed food and made friends.

Reply from Catherine Campbell, Operations Manager at Barchester Prestbury Beaumont Care Community

Dear Monica Thank you so much for your kind words. It was an absolute delight to have your husband here for a little holiday. We all miss him and look forward to seeing him again. Please call in anytime for a coffee or for lunch when you are available.

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Review from John G (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience

The management and staff have all been very helpful and delightful. I have no hesitation in recommending the Prestbury Beaumont.

Reply from Catherine Campbell, GM at Barchester Prestbury Beaumont Care Community

Dear John, thank you so much for your positive feedback. We are very appreciative that you have selected the Prestbury Beaumont. We can assure you of our attentiveness at all times.

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Review from P H (Friend of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience

Excellent. Lovely place. Lovely care. Thank you.

Reply from Catherine Campbell, Operations Manager at Barchester Prestbury Beaumont Care Community

Thank you Paul for your positive feedback, it is very much appreciated. It was a great privilege for the Prestbury Team to be chosen to care for your wife's Godmother. Best wishes to you and Sally.

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Review from A C (Daughter of Resident) published on 18 May 2018
Submitted via Website • Report

Overall Experience

Since my mother arrived here after 11 weeks in the hospital, she has put on weight, is going down for lunch, joining in activities (in a wheelchair) and is interacting with people again. She is having walks almost daily with me, as she is unable to do this unaided or with a walking frame... Yet, this

is wonderful for her family to see.

She knew some of the staff when she went there as she was living downstairs in an assisted apartment before her hospital stay and wanted to go back to the home rather than anywhere else. The staff are always smiling and so good with mum.

Reply from Catherine Campbell, GM at Barchester Prestbury Beaumont Care Community

Dear Andrea
Thank you so much for your positive feedback.
Myself and the Team appreciate your kind words. Everyone was so pleased when they heard your Mother was coming back to us from the hospital.
And yes it is wonderful to see her joining in as far as she is able.
She has shown great courage, and the support from you and the family is exceptional.
I can assure you of our continued attentiveness and support.

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Review from Judy A (Daughter of Resident) published on 18 May 2018
Submitted via Website • Report

Overall Experience

My father has excellent care over a nine-month period and we both experience a great deal of friendship and support. A lot of the care, housekeeping and admin staff go to extra lengths to be thoughtful and kind. The standard of cleanliness, the food and general environment cannot be faulted.

Reply from Catherine Campbell, Operations Manager at Barchester Prestbury Beaumont Care Community

Dear Judy
Thank you for your positive feedback.
It is very much appreciated by everyone at the Prestbury.
Above all, I can assure you, that myself and the Team will continue to support both you and your Father to the very best of our ability.
Your devotion to him is outstanding and it is our privilege to be given the opportunity to care for him as well. Thank you.

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Review from Andrew L (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience

My 93 year old mother fell ill in her home and was treated in hospital then discharged to Prestbury Beaumont care Community, as it was obvious she was no longer able to live on her own. After a week she was re-admitted to hospital and her condition deteriorated to the point where she was unfortunately

no longer able to be cared for in the home.
Although her stay was just a week at all times she was treated with courtesy, patience and kindness.

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Review from A A (Respite Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience

Very helpful and pleasant staff. Always cheerful. Food good although too many cakes/biscuits for the waistline. Gardens and conservatory and rooms all clean and lovely views.

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Barchester Prestbury Beaumont Care Community

Care Provided by Barchester Prestbury Beaumont Care Community

Good to Know

Funding & Fees Guide for Barchester Prestbury Beaumont Care Community

Facilities