Redwalls

80 Weaverham Road, Sandiway, Northwich CW8 2ND
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9.7 87 Reviews
  • Redwalls, Northwich
Redwalls Nursing Home is situated in the wonderful countryside of Sandiway, near to Northwich.

This Edwardian house has retained all the style of what was once a private residence.

The home has been tastefully furnished to a high standard to provide luxury and comfort for residents. It has a some wonderful areas for residents to sit and relax with family and friends, including a large lounge, a library and beautiful conservatory overlooking the front of the home.

There is a magnificent landscaped garden which provides wonderful outdoor space for residents and their families which, during the summer months provides a wonderful venue for many of the events and activities, including Garden Parties and Summer Fayre.

All the bedrooms have been furnished to a high standard, they are spacious and many offer en-suite facilities. Residents are encouraged to bring small items from home to make them feel more at home.

Mealtimes are an important part of the day and chefs prepare delicious and nutritious meals to stimulate even the most discerning appetites. Residents are encouraged to take time over their meal and socialise with other residents.

The health and well-being of residents is important and the home plans and organises an extensive programme of activities and events, taking into account any hobbies or interest residents may have, to help maintain the mental and physical well-being of residents. Families are always welcome to join in with activities and events

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Care Provided by Redwalls

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Patrick Butler (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for Redwalls

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please speak to the Manager about care home fees. All fees are subject to assessment.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Redwalls Reviews (87)

Total of 87, showing 1-20
9.7

Redwalls has a Review Score of 9.7 (9.720) out of 10, based on 34 reviews in the last 2 years. Over all time Redwalls has 87 reviews.

Overall Experience

  • 67
  • 19
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  • 1

Date Published

87
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Review from Sandra S (Friend of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and care at Redwalls highly enough. They really go the extra mile to provide individual care and assistance to the residents with their wide variety of needs. The atmosphere is always warm and welcoming and residents and visitors treated with respect and kindness. It is a joy
to visit my friend and watch her grow in confidence and see her enjoying the activities provided. It is a very special place, full of love and compassion, it is wonderful to feel part of the Redwalls family when I visit.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely words of encouragement and support for the team here at Redwalls, it is very much appreciated when people take the time to appreciate the fantastic work they do caring for the people in our care.


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Review from R W (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful setting, comfortable and pleasantly decorated clean rooms. Excellent car provided for Dad. All the staff are and always have been helpful, kind and caring. Nothing is too much trouble (an extra chair was provided at Dad's bedside so that I could hold his hand). Plenty of drinks/snacks are
available for Dad and tea is offered to visitors if required.
Over the years Dad has said how happy he is at Redwalls. A lovely home to live in with wonderful nursing care, food, and activities.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your beautiful sentiments, it is truly appreciated by the team to receive such lovely comments for the compassionate care they deliver 24/7.


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Review from I C (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is spotless, and carers and nurses are first class. We are very confident with the care my Mother is getting.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely feedback, I will ensure the team are aware of your lovely thoughts, it is always an inspiration when they are recognised for the care they deliver.


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Review from J B (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over all Mum is treated really well. Just would prefer a catch-up with medical staff on a more regular basis. Although management has changed I still haven't met the new manager and I am usually here twice a week.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your feedback. I have held two relatives meetings since being in post and send out regular emails inviting all families to meet with me when ever they wish. I will ensure I make a greater effort to come and meet you when you are next in the building. My apologies for not having met you yet.


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Review from A B (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pros:
Kept informed of events.
Carers are always pleasant.
Care taken to meet the requests of Mother.
Nursing staff informative - take time to ensure.
Cons:
My Mother feels that sometimes carers may walk away as she is speaking to them.
Consider sending a monthly activity chart out so relatives
have a discussion.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your review. It is always a positive experience to receive feedback that enables us to improve and maintain expected standards. I will discuss this with the team to ensure we are more attentive. Thank you for taking the time to send in a review.


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Review from J M (Husband of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my wife who has complex needs is excellent. My wife requires 24hour nursing and care which is carried out to the highest standards. After 8 years in the home, her care has been such that she the best quality of life considering the many medical issues.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the wonderful and beautiful feedback, it is always humbling when receiving such kind words of recognition for the team and it is greatly appreciated. Thank you.


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Review from V C (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Redwalls highly enough. Mum was a resident for over 3 years until she died. She received amazing care and was very happy.
The staff are incredibly friendly, caring, and supportive and her end-of-life care was dignified and compassionate. Visits are welcoming and friendly.
Lots of
events and activities for residents. Thank you.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the lovely feedback for the team. From a personal perspective and that of the team it gives us immense sense of self worth and pride to be able to care for those in their hours of need and to receive such lovely feedback makes it all worth while.


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Review from J P (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Redwalls for the final 13 months of her life. My siblings and I chose the home on her discharge from hospital and we never regretted the decision. Our first impressions of a clean, bright, and homely atmosphere where caring and compassion were a priority never changed. Mum was very well
cared for and we were always warmly welcomed when visiting. All the staff were friendly and caring, treating Mum with compassion and respect for her dignity at all times. Mum had a lovely room personalised to her taste and memories. With dedicated help Mum enjoyed the best quality of life her disabilities allowed, joining in-home activities and sharing meals in the dining room whenever her health permitted. The nursing care she received throughout but particularly in her final days was exemplary.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the wonderful feedback for the team, I will ensure your kind words are cascaded. We do take great pride in trying to provide the best care possible with a welcoming atmosphere to all who come and live here. We appreciate the great trust people place upon us in looking after their loved one and so it is really appreciated when the team receives such lovely acknowledgment. Thank you.


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Review from S W (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Redwalls Nursing Home are very polite and always welcome you when you come visit your relatives also see if you would like a cup of tea and coffee and juice for the younger ones. They always go out of their way to help you, nothing is a problem at all.
I love the care home for my relative,
I couldn't have picked a better place for her. I would recommend the care home to people.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the wonderful feedback and lovely remarks regarding the home and staff team, I will pass on your heartfelt comments. Kind Regards.


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Review from R F (Friend of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the whole experience of visiting our friend in Redwalls lovely. The decor and surroundings helped to make it a very friendly, homely, and comfortable place. Every member of staff was helpful, and friendly and went out of their way to make our visit a joyful one. All of the residents that we saw
appeared to be happy, content and well-treated by all the staff.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for taking the time to post such a lovely review, It means so much to the team receiving such lovely comments. Kind Regards Home Manager.


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Review from G H (Husband of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is safe and happy. Could not ask for more.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the lovely feedback, I look forward to doing our utmost to ensure we continue and improve.


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Review from G M (Son of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since visiting initially just over a year ago we were impressed with the friendliness of all the staff and especially impressed with the dining area and gardens. Mum has a lovely room with a great window view over the nice lawn and gardens. It's great to be able to come and go quite freely rather than
having a strict regime on visiting times etc.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the lovely feedback, it is a pleasure looking after Mum she is a beautiful lady who I endeavour to talk to each day. Kind Regards.


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Review from Stewart K (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A nice welcome from staff when entering. The staff seem to laugh and joke with my dad which helps with his insanity and stay here.

Reply from Kean Mason-Buckley, Operations Manager at Redwalls

Thank you for your lovely review. Your father seems content with the home and the staff have noted your father to be somewhat of a joker. I am sure the staff will appreciate your comments.


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Review from Julie M (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so nice and always makes you feel welcome. A nice peaceful setting.

Reply from Kean Mason-Buckley, Operations Manager at Redwalls

Thank you for your review. Staff are always happy to see you visiting and spending time with your father. It would seem he is quite content with the care and if you require any further support, then please let us know.


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Review from Joyce M (Respite Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for an enjoyable respite at Redwalls. Everyone was most kind, and although I'm pleased to be home again, I miss the conversations and contact with both residents and staff. I very much appreciated the exercise classes and the board game afternoons, etc. To have a daily walk around the garden
(weather permitting) was great. Had I stayed longer, I would have spent more time in the library. I shall remember my time with you with affection.

Reply from Kean Mason-Buckley, Operations Manager at Redwalls

Thank you so much for the lovely review, we really appreciate this. The staff have said you were very positive and sent good vibes across our team and it was a privilege to have you as part of our family. If we can support you any further then please contact us again. Best wishes.


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Review from Malcolm A (Husband of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my initial tour, followed by the acceptance of my wife, it confirmed my impression of being part of a large family. Every member of the staff, no matter at what level, was keen to welcome you and to cater for your needs. The staff keep me informed of how my wife is coping when I am not present.
It is a pleasure to cooperate with the medical staff and the visiting doctor. I am more than pleased with the choices of nursing home for my wife.

Reply from Kean Mason-Buckley, Operations Manager at Redwalls

Thank you so much for your lovely comments, this will mean a great deal to our team. We note you visit every day and the staff enjoy interacting with you and I am glad you are part of our family. If you need any support then please let us know.


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Review from R C (Son of Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Redwalls for just over a month. From the moment we came to look around before deciding on Redwalls, my brother and I were confident that was the right place for her.
The staff are all lovely and treat my mum with respect and dignity at all times. The home is very well organised,
spotlessly clean and there is a lovely warm, homely feel, which has enabled my mum to settle into a routine very quickly. I recommend Redwalls unreservedly.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you so much for your generous review. I am glad Mum's stay is going well and I know Mum has settled in well, I believe Mum has gained a couple of friends along the way which is amazing to see around the home. I know you and your brother visit often and are a massive support network for Mum and the home. We take immense pleasure in caring for your Mum and welcoming her, as well as you and your family, into the Redwalls community. I will ensure that your kind words are communicated to the staffing team.


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Review from T L (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service. Nice staff. Professional.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you so much for your generous review. I know you and all the family visit often and are a massive support network for Mum and the home. We take immense pleasure in caring for your Mum and continuing to enjoy the memories shared. I will ensure that your kind words are communicated to the staffing team.


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Review from J L (Son of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home have been very helpful, professional and attended to Mum's every need.

Reply from Redwalls Manager, Home Manager at Redwalls

Dear J, Thank you for your positive review. Sharing feedback with our staff is always greatly appreciated as it serves as a powerful motivator for everyone to maintain the highest standards of service. We take immense pleasure in caring for your mum.


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Review from Sue S (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to thank the care staff at Redwalls Nursing Home for the care they give to my mother who is living there. It's taken a while for Mum to settle in as she's a very independent lady and to adjust to care home living was a big change for her. The staff have made her feel welcome and cared for.
Thank you.

Reply from Redwalls Manager, Home Manager at Redwalls

Dear Sue, Thank you for your review and kind words. I will ensure that this is communicated to the team as they will be very grateful. Kind regards from all the Redwalls Team.


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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Redwalls is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Redwalls is calculated as follows: ( (298 Excellents x 5) + (92 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 400 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redwalls is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (4)

Patrick

Patrick Butler

Job Title: Home Manager

Joined: 2024

Patrick has extensive knowledge and experience having worked in the sector for the last 37 years. He has managed a number of care homes throughout his career as well as having worked strategically, at a regional level, supporting a number of different homes.


Patrick is passionate about providing high-quality care for the people living at Redwalls and is committed to delivering truly person-centred care. He believes that people living in a care home should be able to live life to the fullest, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends as well as enjoying new interests.


In his spare time, Patrick enjoys reading and holidaying in the Lake District where he can spend time with family and enjoy the great outdoors with lots of long walks and fresh air.


Joanne

Joanne Farrell

Job Title: Deputy Manager

Jo has a wealth of knowledge and experience in the health and social care sector. She qualified as a nurse in 1991 and has worked in a care home for over 30 years.


Jo is passionate about caring for the elderly and that true person-centred care means putting the residents at the heart of everything she does.


Jill

Jill Saunders

Job Title: Administrator

Jill, the administrator at Redwalls Nursing Home manages all aspects of administration, including purchasing, invoicing, recruitment and payroll. Jill has learned the importance of patience and compassion in the workplace.


Sharon

Sharon Johnson

Job Title: Head Chef

Joined: 2017

Sharon joined Redwalls in 2017 as Head Chef. Prior to Redwalls she was the General manager of restaurants in Florida and Washington DC. During that time, she catered for both President Obama and President Biden. She holds a Level 3 in Food and Hygiene, and the home maintains a 5 Star Hygiene Level. Sharon has experience with creating HCCAP plans and dealing with food allergies. Sharon and the catering team use fresh, locally sourced produce, and believes in providing choices for our residents. Sharon personally gets to know all our resident's likes and dislikes and loves to see residents enjoying their mealtime experience. Sharon says” there is nothing better for a chef than to see big smiles at mealtimes. Knowing that all your hard work and effort into preparing a great meal speaks volumes. Sharon also assists the Activities team with theme days and baking sessions with the residents.


Frequently Asked Questions about Redwalls

What types of Care is Redwalls registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Redwalls provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Redwalls have?

There are 40 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Redwalls?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redwalls to the centre of Northwich?

3.9 mile(s) as the crow flies, distance by road may be significantly further.