Sharston House

Manor Park South, Knutsford WA16 8AQ
Submit a Review
9.6 115 Reviews
  • Sharston House, Knutsford
Sharston House, which is situated in a peaceful residential area close to Knutsford Town Centre, combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.

The home offers nursing care for older people, in a luxury homely setting. It support residents needing either long term or short term care, including respite care. The home also specialises in providing end of life care.

Set in beautiful grounds it has a large, pleasant patio area, with plenty of outdoor seating area for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The home is spacious with a large lounge, quiet conservatory area and music room as well as a café area where residents can spend time with family and friends.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

The bedrooms are spacious and Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

The well-being of residents is important and the home has a varied entertainment programme which takes into account the like and dislikes of residents and the different levels of abilities of residents, including a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.

Show Sharston House on the Map

Care Provided by Sharston House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Bindhumol Varughese (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Sharston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please speak to the Manager about care home fees. All fees are subject to assessment.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Allocated visitors parking available


Sharston House Reviews (115)

Total of 115, showing 21-40
9.6

Sharston House has a Review Score of 9.6 (9.613) out of 10, based on 37 reviews in the last 2 years. Over all time Sharston House has 115 reviews.

Overall Experience

  • 71
  • 40
  • 3
  • 1
  • 0

Date Published

115
19
29
37
78

Review from Karen G (Daughter of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Sharston House for 14 weeks of respite care. The initial stay was for 2-4 weeks and the manager has been extremely flexible in accommodating her extended stay, week by week. Without exception, all the staff have been kind and friendly and no request has been too much trouble.
The food has been great and the activity programme entertaining and varied. Mum has been happy and contented throughout her stay. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R S (Respite Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All went well.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for taking the time to complete a review for the Sharston team. I hope you are glad to be back in your own setting. It was a privilege to look after you on your short stay at Sharston. We are happy to welcome you to come and join us at our events and coffee afternoons.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris N (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Sharston House for almost 3 years, she was accepted in a temporary rehabilitation capacity initially but sadly she did not recover fully enough to return home. My overall experience with the staff and management at Sharston House has been very positive. The home is welcoming.
The atmosphere is upbeat and friendly. The food is good and Mum has been well cared for during her stay.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Chris, thank you for taking valuable time to do a review for Sharston team, highly appreciated. It is a privilege to look after your mum at Sharston with a lovely supportive family like you and your sister. Feedback is always welcome. I will cascade your review to our team in the daily meeting. Kind regards.Bindhu


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Sharston House for one year now. We visit several times a week and are always made to feel welcome. During the year Mum has been very well looked after, the staff have always shown her respect and listened to requests. We are more than happy to recommend Sharston and all the staff.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for taking your valuable time to give a review. It is a privilege to look after your mum at Sharston. We can only deliver a high standard of care with the support of family which you are always given. Thank you so much. I will cascade your valuable feedback to my team. Take care, kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian G (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sharston House for about five years. Over the last two years she has been bedbound, every member of staff knows her really well. She is always well looked after and the company has spent a lot of money on the home, it's all in beautiful condition. Everyone who works at the home is
really friendly and looks after the residents really well. It's excellent.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you so much for the beautiful heart-touching appreciation of our team. We will continue our best to deliver a high standard of care for our residents. Support from the family is our strength and motivation. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martyn W (Husband of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We used Sharston House for my wife on a short-term basis for respite care. The care she has received during her stay has been really good. The staff are caring, friendly and attentive with several going the extra steps to make sure my wife was always comfortable and well cared for, despite her being
bedbound.

Reply from Bindhumol Varughese, Home Manager at Sharston House

I am sorry for your loss. May you find strength and solace in the loving memories you shared with her. Please know that you're not alone in your grief. If anything you need assistance, please let us know. Highly appreciate for taking the time to give us a good review. It means a lot. With deepest sympathy. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne S (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy we found Sharston for my dad. Staff and care is second to none. Everyone is very caring and friendly. Lots of activities to help stimulate residents and the food is excellent.
Highly recommend Sharston - a little jewel!

Reply from Bindhumol Varughese, Home Manager at Sharston House

I would like to thank you from the bottom of my heart for the awesome comments regarding our team and care at Sharston. This will be a proud moment for staff when we get feedback on their hard work from family and relatives. I will update with the team. Take care. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Son of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Mother has been a resident at Sharston House I have been pleased with Mother's care. The staff have always been understanding and sympathetic. Any issues have always been dealt with efficiently. Mother will not engage a great deal with activities but she has always been antisocial which is a shame
because the activities team work really hard to provide an extensive range for the residents.

Reply from Bindhumol Varughese, Home Manager at Sharston House

I have seen the lovely review you have done. Thank you for all your support. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Son of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care given to my Mother since she moved to Sharston House in October 2023. My Mum was very frail when she moved to Sharston House following a difficult time in hospital following a hip operation. She has made some good friends, joins in with the activities, and enjoys
the food. She has regained the weight lost whilst in hospital and is happy and settled.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for taking the time to complete a review and very grateful for all the support and kindness showing to our team. It is a great pleasure to look after your Mum. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan J (Daughter of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister and I very much appreciate the standard of care given to our mother. It is a friendly and cosy home where the carers and staff go beyond 100% dedication many times. The nursing care is excellent and we feel that Mum is safe in their capable hands. The food is wonderful which our mother does
so enjoy.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Susan,
Thank you for all the support and cooperation your family shows to our team to provide safety, comfort and the best care for your mum at Sharston. We are trying to continue, as best as possible, to maintain a homely, happy atmosphere. Always welcome suggestions.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial enquiry, the staff at Sharston House were all so professional, helpful and caring. Mum moved in just before Christmas and she is being extremely well cared for by everyone. Whenever time of day visitors come, we all get a very warm welcome and Mum's room is clean and staff are always
checking in with her. We are so grateful to have found Sharston House and to now have the peace of mind of knowing Mum is safe and her care needs are fully met. Thank you to everyone working there!

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for the lovely review and support you show to us to promote high standard of care for your mum. we will try our best to continue the high standard of care for our residents at Shasrton.
Kind regards
Bindhu


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen G (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to the urgent need for respite care at Christmas, Sharston House was able to meet Mum's needs at very short notice. Sadly, due to her condition, her health rapidly worsened, and we were advised by medical and specialist nurses not to move her. So, although we hadn't chosen Sharston House for Mum's
long-term care, we have been very happy with it. The staff are person-centred, they show empathy and compassion and adopt a holistic approach in caring for us as well as Mum. They have listed and actioned our requests. We were anxious at the start, but the staff quickly gained our confidence and trust.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Karen, thank you for the support and cooperation you showed to our team; it is a pleasure to look after your mum. I highly appreciate you taking the time to fill out the review for us.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Madeline S (Wife of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been constantly reassured by the kind and calm professionalism of all the staff regarding my husband and myself.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Madeline, thank you for the valuable review. It is a great pleasure to look after him at Sharston. I would like to take this opportunity to thank you for all the support you are giving to us as a team. Highly appreciate your time to complete the review.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole C (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been in Sharston House she has put weight on and gained confidence with activities. Good company with other residents. The staff are well organised and caring. We know Mum is in good hands and have no worries about Mum staying in Sharston House. She is in a very good caring home.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you Carole for the positive feedback, highly appreciated. We will continue to keep our hard work to ensure our residents are looked after well and keep them happy and safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N D (Husband of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has enjoyed her stay at Sharston House and is cared for by care people who always look after her and treat everyone with respect. I could not be able to look after her at home in the same way.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you very much for your positive feedback will be passed on to our care team. We are always happy to improve our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz A (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Sharston House for over two years. In that time she has always been very well cared for by all the staff she has come into contact with. I feel confident that she is treated with dignity and is always safe. The activities at the home are excellent providing a wide variety
of interesting and creative themes. It is a shame that a number of carers have left recently but hopefully, the new recruits will be just as good. My only gripes are that the fees have increased a lot, three times in eighteen months and also that my Mother's bathroom smells rather damp and musty. I have raised both of these items with the manager.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Liz,
Thank you for the valuable review. We will discuss the issues you mentioned in the review on your next visit to Sharston. Should you feel like speaking to me before your visit please contact me.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth N (Granddaughter of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma is very settled at Sharston House. She is always clean, comfortable and well cared for. The staff take care to meet her needs and keep her happy.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Elizabeth, thank you for your lovely comments, which give us as a team more confidence, encouragement and motivation to continue our good work. Highly appreciated.
With kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rob B (Son of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to Mum, who suffers from severe dementia has always been first-rate, and the professionalism and care shown are seen throughout the care home.
As a family, we feel totally confident that Mum is looked after at all times with the utmost care

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Rob, thank you for your support and kind words and appreciation for our service. It is a motivation and empowering our staff to continue their hard work.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cathy B (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of this home (Sharston House) for two and a half years. I have to say it is a lovely, caring home, and the care team starting with management, nursing team, care staff and domestic and kitchen staff are so amazing; they go above and beyond and work so, so hard in providing
fantastic care to the residents. They are very caring towards the families. I strongly recommend this home to anyone who is looking to find a care home for their loved ones, as it is a family home with the best care team and staff you could ever want and the best care that your loved ones deserve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Friend of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited our friend on the day of the charity coffee morning. I have to say it was a well-run day, and the residents really seemed to enjoy themselves. Our family was definitely made to feel welcome. The staff were very helpful and caring toward the residents, assisting them throughout the morning.
The activities staff really do go the extra mile every time. Thank you all involved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Sharston House is calculated as follows: ( (283 Excellents x 5) + (135 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sharston House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Bindhu

Bindhu Varughese

Job Title: Home Manager

Joined: 2019

I completed my general nursing and midwifery in 1995 in India. Started my nursing career and worked in super speciality hospitals in medical and surgical wards till 2004.


After moving to the UK, I worked as a staff nurse at Macclesfield General Hospital for 6 years and in different healthcare settings as a nurse.


I joined Kingsley Healthcare in 2019 and held roles as Clinical Lead, Deputy Manager and now Home Manager as of 2022.


I am compassionate, dedicated, caring, and supportive to the residents, family and staff and a good team player.


Alison

Alison Watson

Job Title: Deputy Manager

I qualified as a Mental Health Nurse in 2012 having had a previous career in pub management. My motivation to train as a nurse was always to work with a care home setting.


During my training and when I first qualified I worked in many different setting but my heart always lay with working with older adults. So for the past 11 years I have been working in various Care homes developing my nursing skills and working my way up to Clinical Lead and Deputy Manager. I joined Sharston House in November 2024 as Deputy Manager.


I have an absolute passion for providing the very best care and support for all our residents, treating everyone as an individual and tailoring care and support to suit their preferences and needs. Wellbeing is a big passion of mine and I ensure our residents wellbeing is taken in account at all times.


Now that my children have grown up I like to travel when I’m off. I also like to crochet and make twiddle items and blankets for people living with dementia.


Debbie

Debbie Randall

Job Title: Hospitality Manager

I have 34 years of experience within the Hospitality Industry, working for companies such as Chef & Brewer and Whitbread as well as owning our own restaurant in Spain for over 10 years. I am a passionate Hospitality Manager striving to ensure we deliver exceptional service and standards at all times to enable our residents to feel at home in the beautiful Cheshire setting we are so lucky to be surrounded by.


Outside of work, I am Nana a beautiful little girl and I am a keen Interior Designer as well as a huge Elvis fan!


Douglas

Douglas Hemlin

Job Title: Head Chef

Joined: 2017

Douglas has been a chef at Sharston House for the past four years.


He completed his chef apprenticeship with the Hilton Group and worked at several of their hotels across the globe. He was also the executive chef at the Sea World resort in Australia. Douglas enjoys chatting with the residents and takes pride in providing them with five-star quality meals.