Sharston House

Manor Park South, Knutsford WA16 8AQ
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9.6 115 Reviews
  • Sharston House, Knutsford
Sharston House, which is situated in a peaceful residential area close to Knutsford Town Centre, combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.

The home offers nursing care for older people, in a luxury homely setting. It support residents needing either long term or short term care, including respite care. The home also specialises in providing end of life care.

Set in beautiful grounds it has a large, pleasant patio area, with plenty of outdoor seating area for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The home is spacious with a large lounge, quiet conservatory area and music room as well as a café area where residents can spend time with family and friends.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

The bedrooms are spacious and Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

The well-being of residents is important and the home has a varied entertainment programme which takes into account the like and dislikes of residents and the different levels of abilities of residents, including a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.

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Care Provided by Sharston House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Bindhumol Varughese (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Sharston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please speak to the Manager about care home fees. All fees are subject to assessment.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Allocated visitors parking available


Sharston House Reviews (115)

Total of 115, showing 41-60
9.6

Sharston House has a Review Score of 9.6 (9.613) out of 10, based on 37 reviews in the last 2 years. Over all time Sharston House has 115 reviews.

Overall Experience

  • 71
  • 40
  • 3
  • 1
  • 0

Date Published

115
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Review from A G (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care for over two years now from a very professional and friendly team of staff. She is bedbound now but still enjoys chatting and watching television. The staff always respect her choices and are all so kind. Things seem to be more normal now, and we are always made
to feel welcome whenever we pop in for a visit. It is always lovely to see Mum eating so well.

Reply from Bindhu varghese, Home Manager at Sharston House

Thank you for your support and teamwork between family and staff, which helps to assist our team to offer good care to your mother. Highly appreciated for taking the time to support us and giving us positive feedback.


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Review from D R (Daughter of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent.
Home is always very clean.
Lots of activities and excellent food!

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Denise, thank you very much for taking the time to complete a review; I will share it with all my team.
Kind regards.


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Review from Helen P (Stepdaughter of Resident) published on 18 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The circumstances of my elderly relative changed suddenly resulting in a short stay in hospital followed by a period of rehab care in Sharston House. The house is lovely, it smells fresh and was spotlessly clean on my (so far) 2 visits and I receive a cheery hello from staff during my visits.
My relative
initially struggled with the thought of not being at home, but he soon made good relationships with the staff. Some of whom he likes so much, he'd be happy if they never went home! The nursing care on his previous skin wounds has been exemplary and other existing medical complaints have dramatically improved under the watchful eye of the team. He is not a joiner of groups but has very much enjoyed the weekly visit of the Pets as Therapy dogs in his room and the menu can be tailored for individual tastes.
I have been impressed with the responses when things haven't gone so well. Any issue has been listened to, addressed and resolved with sensitivity by the manager - I couldn't ask for more.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Helen, thanks for taking the time to complete the review for Sharston House. I will share with all my staff they will be happy to receive positive feedback. Kind Regards.


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Review from Laurence R (Husband of Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Sharston House for some weeks now. She feels safe and well cared for. Sharston House is clean and warm. The staff are kind and very helpful. There is a good atmosphere with lots of laughter and smiles.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks for taking the time to complete the review - I will share it with my staff; they will be very happy with your positive feedback.
Kind regards.


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Review from Lynn L (Daughter of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sharston House has never wavered during the past year in its high standard of care and empathy with residents and their relatives. Always resourcing ways to maintain morale and interest in various aspects of their lives. I have found that there is a deep vein of effection through Sharston under the
careful management and the staff, even after the strain put on them with the pandemic.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Lynn, thank you very much for taking the time to complete the review. I will share with all my team; they will be happy with your feedback.
Kind regards.


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Review from J B (Husband of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been seen promptly and carefully. The staff are very helpful. My wife is a resident and quite contacted.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks for taking the time to complete the review, I will share it with all my team.
Kind regards
Nishi


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Review from Carmel P (Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are very kind and friendly. I feel that I can confide in them. They are well trained and efficient. My husband and I are both residents here in a double room. We each have different needs, and the staff take very good care of us and our individual needs. The trained nurses are very skilled,
and they are always on time with the medication.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Carmel, thanks for taking the time to complete the review. I will share this with all my team and discuss with you how can we improve the area requires.


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Review from C R (Husband of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly, courteous staff and management.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Chris, thank you very much for taking the time to complete the review; I will share this with all my team. take care and stay safe.
Kind regards.


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Review from E W (Husband of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Apart from having to wait up to 15-mins for the doorbell to be answered when arriving to visit my wife, I found all the staff efficient and helpful - some were particularly welcoming.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks for taking the time to complete the review. Thanks for giving feedback, so we will look at the area that requires some attention. Take care and stay safe.


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Review from Elaine H (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been able to visit a few times, because of the Covid restrictions and I live in Cornwall, but I feel she is receiving the best service available. Staff are extremely helpful and pleasant, nothing is too much trouble. Mum seems to be settling well. Thank you so much for your care and attention.
Many thanks to the Dr's for keeping me informed of her condition.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thank you very much for taking the time to complete the review for Sharston; we appreciate it. I will share it will all my team.


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Review from H H (Daughter of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted towards the end of her life, and the staff have provided excellent medical treatment during my mum's final weeks. They have treated her with care and kindness and have been ever willing to help with the limited contact allowed during this Covid lockdown. My father and I cannot
thank them enough.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thank you so very much for taking the time to complete the review. It was a pleasure looking after your Mum; please accept condolences from all of our team. I will share the feedback with all my team; they will be happy and motivated.


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Review from Andrea D (Daughter-in-law of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law became a resident in December 2020. Obviously, due to covid 19, we were unable to visit the home prior to her arrival. However, on the occasions when we've needed to contact the home, the staff have been very friendly, professional and welcoming. Nothing is too much trouble and all
questions asked are fully answered. They are very informative, and weekly emails keep us updated with any news, changes etc. A face to face visit was allowed on Christmas day for my husband to visit his Mum, which was very well organised and went well. Regular Zoom calls happen for all the family to get involved, which is greatly appreciated.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Andrea, thank you for taking the time to complete a review for Sharston House. I will share it with all my team, they will be happy with positive feedback. Staff will be more motivated with the feedback.
It's a pleasure to look after her.
Kind regards.


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Review from Michelle B (Daughter of Resident) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a fall and was in the hospital for a few weeks until she was transferred here. I can't thank the staff enough how much how well they look after my mum. They work beyond their expectations and work very hard, plus I know how busy they are. They take good pride and well-being in my mum. They
go out of their way to help me be in contact with my mum with the covid. The staff are always polite and are happy to help in any way.
The home is lovely, beautiful and well presented.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Michelle, thank you very much for taking the time completing this review, its really nice to get feedback to motivate our team. I will share with all my team, they will be thrilled with your positive feedback.
We are here to help anytime.
Kind regards.


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Review from M H (Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, I was very well looked after. Staff were very kind in a caring way. Food was lovely, tasty and filling. I spent a very restful time. Your washing was done and brought back fresh on hangers, out in your wardrobe the same day. Thank you to everyone.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear M H,
Thank you so much for your wonderful feedback and taking time to complete the review, I will share it with all my staff they will be very pleased.
Kind regards and God bless,
Nishi


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Review from John C (Son of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Sharston House after an initial 4-weeks in the hospital, following a bad fall at home. There is obviously never a good time for these things to happen, and with the added complications of lockdown isolation and procedures, we worried for Mum's peace of mind.
We need not have.
From a period of 24-hours before her arrival to date, my sister and I have been kept fully informed of her progress.
Due to the medication, she has been on, there have been good days and bad, but there has always been someone available to speak to and give us full updates. Phone and FaceTime calls are regularly facilitated, and more recently, face to face visits by appointment.
I had thought here to mention of a couple of members of staff by name who are always prepared to go the extra mile, but that would be unfair as there are so many dedicated staff at the home.
Thank you all, we are so grateful.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear John, thank you very much for taking the time to complete the review. I will share with my team. Kind regards.


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Review from P T (Son of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single member of staff with whom we have had contact in the 18-months that my mother has vee a resident has always been helpful, courteous, kind and supportive. Any changes in her condition are dealt with straight away and advised directly to myself or my father. Despite the incredibly difficult
times, the home has faced over the past six months, every effort has been made to minimise the upset and unrest the lockdown period must have has on residents.

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Review from Malcolm B (Son of Resident) published on 22 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Several weeks ago we lost a dear member of our family, my Father, and our daughters' Granddad. Dad was 92 and in poor health, he had struggled on valiantly for a number of years. The time came when we had to think of him going into care, it was arranged for Dad to go to Sharston House by the nurses
at MacMillan. Many years ago Mum had suffered a stroke and had been admitted to Sharston house nursing home in Knutsford so we knew from our experience then, that the care that Dad would receive would be excellent. We were 100% correct, the care was commendable; the staff were so kind and compassionate. We were kept up to date with all that was happening. When they came to give him medication it was done with care and dignity. Nothing was rushed it was all done in a calm and respectful manner. Several weeks have gone by since Dad's passing, I wanted to make sure that the review I gave was heartfelt and not on the spur of the moment. My views today are the same now as those when Dad passed.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Malcolm
Hope you and your family are staying safe. Thank you so much for taking the time to complete a review. I will share feedback to all of our team they will be thrilled with the positive feedback and appreciation.
kind regards
Nishi


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Review from P S (Brother of Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant atmosphere and extremely helpful staff. Highly recommended.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thank you very much for taking the time to complete the review for all our staff. I will share it with all my team.


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Review from F M (Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed every moment of my stay. The staff has done everything to make my stay perfect. They felt like family and to be honest I will miss everybody so so much. I would love to stay but have to go home but will be back if all does not go well at home. I wish I could show how grateful I am, but
my love goes to each and every one.

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Review from Beulah C (Wife of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as my husband was admitted to Sharston House, he was treated with dignity and kindness. The staff assessed his needs and he was allocated a room on the ground floor to ensure his safety. He enjoyed the activities organised for the clients and these seemed to be a very varied range to cater for
the needs of all the clients. When his condition worsened, he was given a room opposite the nurses room. He asked for his door to be constantly open and he was fed appropriately. His end of life care was excellent and I and my family are so grateful he was so well treated.

Reply from Mariana Costea, Deputy Home Manager at Sharston House

Thank you very much for this positive feedback I will make sure it is passed on to staff.


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Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Sharston House is calculated as follows: ( (283 Excellents x 5) + (135 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sharston House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Bindhu

Bindhu Varughese

Job Title: Home Manager

Joined: 2019

I completed my general nursing and midwifery in 1995 in India. Started my nursing career and worked in super speciality hospitals in medical and surgical wards till 2004.


After moving to the UK, I worked as a staff nurse at Macclesfield General Hospital for 6 years and in different healthcare settings as a nurse.


I joined Kingsley Healthcare in 2019 and held roles as Clinical Lead, Deputy Manager and now Home Manager as of 2022.


I am compassionate, dedicated, caring, and supportive to the residents, family and staff and a good team player.


Alison

Alison Watson

Job Title: Deputy Manager

I qualified as a Mental Health Nurse in 2012 having had a previous career in pub management. My motivation to train as a nurse was always to work with a care home setting.


During my training and when I first qualified I worked in many different setting but my heart always lay with working with older adults. So for the past 11 years I have been working in various Care homes developing my nursing skills and working my way up to Clinical Lead and Deputy Manager. I joined Sharston House in November 2024 as Deputy Manager.


I have an absolute passion for providing the very best care and support for all our residents, treating everyone as an individual and tailoring care and support to suit their preferences and needs. Wellbeing is a big passion of mine and I ensure our residents wellbeing is taken in account at all times.


Now that my children have grown up I like to travel when I’m off. I also like to crochet and make twiddle items and blankets for people living with dementia.


Debbie

Debbie Randall

Job Title: Hospitality Manager

I have 34 years of experience within the Hospitality Industry, working for companies such as Chef & Brewer and Whitbread as well as owning our own restaurant in Spain for over 10 years. I am a passionate Hospitality Manager striving to ensure we deliver exceptional service and standards at all times to enable our residents to feel at home in the beautiful Cheshire setting we are so lucky to be surrounded by.


Outside of work, I am Nana a beautiful little girl and I am a keen Interior Designer as well as a huge Elvis fan!


Douglas

Douglas Hemlin

Job Title: Head Chef

Joined: 2017

Douglas has been a chef at Sharston House for the past four years.


He completed his chef apprenticeship with the Hilton Group and worked at several of their hotels across the globe. He was also the executive chef at the Sea World resort in Australia. Douglas enjoys chatting with the residents and takes pride in providing them with five-star quality meals.