Sharston House

Manor Park South, Knutsford WA16 8AQ
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9.6 115 Reviews
  • Sharston House, Knutsford
Sharston House, which is situated in a peaceful residential area close to Knutsford Town Centre, combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.

The home offers nursing care for older people, in a luxury homely setting. It support residents needing either long term or short term care, including respite care. The home also specialises in providing end of life care.

Set in beautiful grounds it has a large, pleasant patio area, with plenty of outdoor seating area for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The home is spacious with a large lounge, quiet conservatory area and music room as well as a café area where residents can spend time with family and friends.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

The bedrooms are spacious and Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

The well-being of residents is important and the home has a varied entertainment programme which takes into account the like and dislikes of residents and the different levels of abilities of residents, including a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.

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Care Provided by Sharston House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Bindhumol Varughese (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Sharston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please speak to the Manager about care home fees. All fees are subject to assessment.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Allocated visitors parking available


Sharston House Reviews (115)

Total of 115, showing 61-80
9.6

Sharston House has a Review Score of 9.6 (9.613) out of 10, based on 37 reviews in the last 2 years. Over all time Sharston House has 115 reviews.

Overall Experience

  • 71
  • 40
  • 3
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Date Published

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Review from R P (Son of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with very caring staff, lots of activities, activity staff very nice.
The staff always treat patients with dignity.

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Review from A P (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sharston House have been very proactive in dealing with my mother. They have supported her in maintaining her independence and living as full a life as possible as her health deteriorates. They always keep me informed as her daughter.

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Review from John T (Husband of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely happy with the home.

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Review from P D (Sister of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care is given and everyone is treated with dignity. Always well informed about our relative and events. Plenty of activities.

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Review from J B (Husband of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is a resident and on my everyday visits, I am very happy with her care.
The staff are all very good and caring. At present, I have no complaints with regards to everything.

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Review from J D (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband soon settled in and enjoys seeing the staff who have proved to be friendly and helpful. He enjoys all the meals.

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Review from E C (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received great care and attention. Staff are friendly, professional and very compassionate. They take great care in each individuals care and comfort them when needed. They all do an excellent job and any concerns family have are dealt with very quickly. Also, management are very easy to approach
and very accommodating.

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Review from William B (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all the aspects of Mum's care. The staff were helpful at all times and obviously had had conversations as they know a lot of her history, where she lived etc. They were kind enough to wheel her outside for her nightly cigar and a tot of her whisky.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks a lot for your kind words for our team in your difficult period of time. We are very sorry for your loss. Please accept condolences from all of my team. If you need any support please do call in anytime. Kind Regards, Nishi.


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Review from B M (Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All teams I dealt with were of a good high standard.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks taking time completing our review.
I will share it with all my team.
Thanks
Kind regards
Home Manager


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Review from H B (Daughter-in-law of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sharston House is a comfortable, happy and safe environment for our relative. She has been a resident for almost seven years. The Nursing team are well led by the manager and work well together. They are caring and support relatives. The food, decor and wonderful activities team ensure the residents
are kept busy and happy. Residents are treated with dignity and empathy. Relatives are welcomed and encouraged to take part in activities.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks for taking the time completing our review. I will share with all my staff they will be very happy with your feedback.
kind regards
Nishi


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Review from P M (Daughter of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The resident in question had an extremely infected toe, necrotic, which needed a lot of attention. New dressings every other day, pain killers and antibiotics. The worry was the possibility of septicaemia.
Thankfully due to the excellent care of the nursing staff, the local GP and the carers, the toe
is completely healed and the threat of a serious infection has diminished.
Thank you to the team.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks for taking the time to complete a review for us. I will share it with all of my staff.
Kind Regards
Home Manager


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Review from Stephanie M (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was settled and happy at Sharston House once she got over the shock of Dad’s sudden death and the need for her to go into care.
She liked her room, which was important since she was bedridden.
She enjoyed the food and the home usually managed to adapt it to her needs e.g. pureeing some
things or leaving off a sauce which she did not like.
She was a fussy eater, a creature of habit and her condition could make her cranky so the home did very well in largely managing to accommodate her needs and quirks.
She did establish a deeper relationship with a few of the staff she particularly liked and her overall care was good.
On what I saw and experienced, I would recommend the home.

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Review from Dorothy C (Niece of Resident) published on 8 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my Aunt is classed at the moment as a hospital patient her treatment is excellent. I cannot comment on value for money as I don't know this.

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Review from Beryl M (Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sorry, not 100% positive about food - my taste-buds seem to have been affected by happenings...sorry chef! One suggestion I have, a more direct way of communicating with management/nursing staff. Care staff are so busy with so many different people with so many problems) Just an observation which may
be helpful. The smiling, attentive, personal care given by all the staff bounces off the walls and creates a happy, friendly atmosphere! Thank you to you all! Love and laughter.

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Review from M G (Daughter of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally pleased with cleanliness and friendliness. Good variety of activities and entertainments. Mum took a while to settle. It would help if a) staff all wore name badges b) introductory booklet or leaflet would help with general routine i.e. mealtimes, laundry, hairdresser etc. c) fluid intake
could be better monitored. Mum often let her tea get cold, then removed by staff. She didn't like water in the jug, so often didn't drink enough.

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Review from Nichola F (Niece of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sharston House has a homely atmosphere, friends and family are made to feel very welcome. The standard of care is very good on the whole, the carers and nursing staff are very responsive to any questions regarding care provision. The food is of a very good, nutritional standard, paying particular attention
to individual dietary needs. The home provides a varied programme of entertainment and activities, providing stimulation for all the residents and their families. The home offers very good value for money providing a high standard of care.

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Review from Jill B (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are fairly satisfied with Sharston House.
I appreciate it's a demanding job but to us, this is my dad, so to us, he is very special.
-Buzzing the bell, help does not always appear.
-Clothes have gone missing.
-A couple of members of staff not too keen on.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Jill
Thanks for taking time and your feedback, I really appreciate it and will share it with all my staff.
Kind regards
Nishi


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Review from Josephine A (Respite Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

ALL the staff were very kind and pleasant and helpful when needed. I was treated with dignity and I felt no troubles at any time. If I had to go into a care home again, I would always ask for Sharston House.

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Review from Anthony T (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother stayed at Sharston House during the last four months of her life. She has been in two previous care homes which she did not like. However, the move to a proper nursing home was the best move, we the family, made. The staff at Sharston House are super professional and caring and my mum
loved it there. The management too are super caring and professional. I fully recommend Sharston House to anyone who needs 24/7 care.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Anthony
Thanks taking time completing the review for us. I will share with all my staff. It was lovely looking after Mum.
If you need any support please do not hesitate to call.
Kind Regards
Home Manager


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Review from Julie N (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, at 96, has had a new lease of life here. The activities are wonderful and she has done more here than in the last decade. My brothers and I know she is being looked after really well, and are so happy to have complete peace of mind. The staff are exceptional. The place really feels like home
from home. We have already recommended it a number of times to others looking for care.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Julie
Thanks for taking time to complete the review, I will share with all my staff.
Kind regards.


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Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Sharston House is calculated as follows: ( (283 Excellents x 5) + (135 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sharston House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Bindhu

Bindhu Varughese

Job Title: Home Manager

Joined: 2019

I completed my general nursing and midwifery in 1995 in India. Started my nursing career and worked in super speciality hospitals in medical and surgical wards till 2004.


After moving to the UK, I worked as a staff nurse at Macclesfield General Hospital for 6 years and in different healthcare settings as a nurse.


I joined Kingsley Healthcare in 2019 and held roles as Clinical Lead, Deputy Manager and now Home Manager as of 2022.


I am compassionate, dedicated, caring, and supportive to the residents, family and staff and a good team player.


Alison

Alison Watson

Job Title: Deputy Manager

I qualified as a Mental Health Nurse in 2012 having had a previous career in pub management. My motivation to train as a nurse was always to work with a care home setting.


During my training and when I first qualified I worked in many different setting but my heart always lay with working with older adults. So for the past 11 years I have been working in various Care homes developing my nursing skills and working my way up to Clinical Lead and Deputy Manager. I joined Sharston House in November 2024 as Deputy Manager.


I have an absolute passion for providing the very best care and support for all our residents, treating everyone as an individual and tailoring care and support to suit their preferences and needs. Wellbeing is a big passion of mine and I ensure our residents wellbeing is taken in account at all times.


Now that my children have grown up I like to travel when I’m off. I also like to crochet and make twiddle items and blankets for people living with dementia.


Debbie

Debbie Randall

Job Title: Hospitality Manager

I have 34 years of experience within the Hospitality Industry, working for companies such as Chef & Brewer and Whitbread as well as owning our own restaurant in Spain for over 10 years. I am a passionate Hospitality Manager striving to ensure we deliver exceptional service and standards at all times to enable our residents to feel at home in the beautiful Cheshire setting we are so lucky to be surrounded by.


Outside of work, I am Nana a beautiful little girl and I am a keen Interior Designer as well as a huge Elvis fan!


Douglas

Douglas Hemlin

Job Title: Head Chef

Joined: 2017

Douglas has been a chef at Sharston House for the past four years.


He completed his chef apprenticeship with the Hilton Group and worked at several of their hotels across the globe. He was also the executive chef at the Sea World resort in Australia. Douglas enjoys chatting with the residents and takes pride in providing them with five-star quality meals.