Sharston House

Manor Park South, Knutsford WA16 8AQ
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9.6 115 Reviews
  • Sharston House, Knutsford
Sharston House, which is situated in a peaceful residential area close to Knutsford Town Centre, combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.

The home offers nursing care for older people, in a luxury homely setting. It support residents needing either long term or short term care, including respite care. The home also specialises in providing end of life care.

Set in beautiful grounds it has a large, pleasant patio area, with plenty of outdoor seating area for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The home is spacious with a large lounge, quiet conservatory area and music room as well as a café area where residents can spend time with family and friends.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

The bedrooms are spacious and Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

The well-being of residents is important and the home has a varied entertainment programme which takes into account the like and dislikes of residents and the different levels of abilities of residents, including a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.

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Care Provided by Sharston House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Bindhumol Varughese (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Sharston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please speak to the Manager about care home fees. All fees are subject to assessment.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Allocated visitors parking available


Sharston House Reviews (115)

Total of 115, showing 81-100
9.6

Sharston House has a Review Score of 9.6 (9.613) out of 10, based on 37 reviews in the last 2 years. Over all time Sharston House has 115 reviews.

Overall Experience

  • 71
  • 40
  • 3
  • 1
  • 0

Date Published

115
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78

Review from Keith M (Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Own room really nice after 16 days in a hospital ward, which was very noisy. Minor negatives were almost perpetual "alarm beeps" and on occasions, a neighbour, presumably hard of hearing, with the radio turned up. Food was good and varied. Staff were excellent. Very helpful and cheerful.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Keith, thanks a lot for taking the time to complete our review. The staff will be very happy with your positive feedback which I will share with all my staff.
Hope you are doing well and taking it easy. Look after yourself and if you need any help and support please do not hesitate to call in.
Once again, thanks and God bless, look after yourself.
Kind regards, Nishi.


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Review from Ann W (Daughter of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we chose Sharston House for my mother we made a very wise choice. At the age of 97, after living on her own with help she reached the point where she needed 24-hour care. We, her family, have been most impressed by all the staff at the home. Mum settled in well, enjoying good food provided by an
excellent Chef and regular activities and entertainment which was provided by super, happy activities staff.
The nurses and carers are pleasant, hard working and well motivated. The manager and administrator have always been very approachable, understanding and helpful. Excellent!

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Review from Philip W (Son of Resident) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has continued to thrive in Sharston House.
She is 97 years old, blind and arthritic so has her up's and downs but she is very well fed and looked after. She looks forward to the activities every day and the staff are good to her.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Phil,
Thanks for your review and your support, it's pleasure looking after Mum. I will share it with my all staff. Have good a wonderful Christmas with family and best wishes for new year 2019.
Kind regards
Nishi


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Review from Gwilym J (Resident) assisted by family/friend published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and settled here and the staff are very friendly and helpful.
The food is very good.
They welcome all my family when they come. I enjoy some of the activities in the lounge, especially when animals visit!

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Mr Jones,


Thanks for taking the time to complete the review and kind words. I will share it with my staff.


Kind regards,
Nishi.


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Review from J T (Wife of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been here for one week, but I am very satisfied with his care. The staff are lovely and any concerns you may have are immediately dealt with.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thanks for your kind words for the team.
I will share it with all my team.


Kind regards,
Nishi


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Review from Don P (Husband of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife had a number of problems, particularly limited mobility. The carers at Shaston coped well and my wife was treated compassionately and became one of the family. Her second home.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Don


Thanks for your kind words, I will share with all my team.


Kind regards,
Nishi


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Review from Catherine M (Wife of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm welcome from all the staff.
My husband had a lovely room with a bed, sitting area, door to garden and ensuite shower room.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Catherine
Thank you very much for your feedback.
It was pleasure looking after your husband, I will share with all my staff.
Take care and let us know if you need any more assistance.


Kind regards
Home Manager


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Review from David C (Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean.
Staff friendly and willing.
Eager to help.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear David
Hope you are doing well.
Thank you very much for your kind words and it was really nice taking care of you.
I will share with all my staff they will be thrilled.
Please do not hesitate to contact us if you need any more support.


Kind Regards
Home Manager


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Review from Anne S (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received intermediate care after a major operation. All the staff are friendly and attentive and very thoughtful. Mum was well cared for, care tailored to her individual needs. She felt content and secure and it was a good place for her to make her recovery from surgery.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Anne


Thanks for your kind words for my team and I will share with my team, they will really appreciate.
Take care and if you need any more support please contact us. We are very happy to help and support.


Kind Regards
Home Manager


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Review from Mark A (Son of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Sharston for 3 weeks respite while my mother recovered from an operation.
We found dad was treated with respect, dignity and friendliness. The staff can't do enough and it feels very homely.

Reply from Diana Galatanu, Deputy Home Manager at Sharston House

Dear Mark,


Thank you for the nice words. It was our pleasure to look after your dad. Please give him the best wishes and our love.
If you ever need any support from us please don't hesitate to contact us.
Kind regards, Sharston team.


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Review from Robin B (Son of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum spent 10 days at Sharston House after breaking her leg at home. She received great care whilst she was with you. Thank you to all the staff.

Reply from Nishi Gottlieb, Home Manager at Sharston House

Thank you very much for your kind review, our best wishes for your Mum.
If you need any support, please contact me at any time.
I will discuss with all the staff and share with all staff.


Kind regards,
Home Manager


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Review from Donald P (Husband of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is the quality and caring nature of each staff member, no matter what their task, that single out Sharston from the rest.
I would not entrust my wife to anybody else at this point time - 21st July 2018 BUT today there was an avoidable incident!

Reply from Nishi Gottlieb, Home Manager at Sharston House

Dear Donald,
Thanks for your kind review - I will share with all my staff and it's a pleasure looking after your wife.
We are here to help and support any time.


Kind regards,
Nishi.


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Review from David M (Resident) assisted by family/friend published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having stayed in Sharston 2 weeks for rehabilitation, I was treated extremely well indeed. The service was excellent and all my medication attended to professionally. Concern was shown when the staff thought I might have an infection so the doctor was called to make sure my health didn't deteriorate.
All was well. All the staff were friendly and knowledgeable. I thank you for our care.

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Review from D C (Son of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Each time my wife and I visit my mum, the staff at Sharston house are very welcoming and friendly. They are always very caring to Mum and understand her needs, likes and dislikes.


Today they put on a lovely birthday party for Mum and family, had her dressed in her birthday outfit with her hair done;

she looked lovely. They laid on special activities for her birthday party with games to keep my mother's 4-year-old great-grandson occupied which was a nice touch. The catering for the party was excellent.

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Review from H C (Daughter of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Huge improvements here at Sharston since the new manager took over. The events/ activities coordinator. The team are excellent here, providing a lovely range of varied activities 7 days a week, not just aimed at those residents in the lounge, but also those in their rooms/bed as my mother often is now.
The staff laid on a lovely birthday party here today for my mum and all our family. Really excellent.

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Review from M C (Grandson of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nanna always seems to be well cared for and happy at Sharston House each time I visit. The home has a nice feel to it and the staff are always very caring and helpful. Her room is always kept clean and tidy.
We had a family party there yesterday for nanna's birthday which was well organised and
the staff couldn't do enough for us. The chef had made a superb birthday cake for the party.

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Review from Linda C (Daughter-in-law of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff welcoming and helpful. Cannot comment on food as not present when meal in progress. Drinks available whilst on visit. Didn't witness any activity in progress whilst on visit.

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Review from Ruby C (Wife of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home was recommended to me, as my husband needed full-time nursing care.
On arrival, I was taken by the pleasant staff to the resident's meeting, organised by the staff. I listened to the work the staff do and their aim of high standards.
The two weeks of my husband's stay, my daughter
and I visited nearly twice every day, we have noted the dedication and hard work put in by the staff. They have created a homely, friendly and caring atmosphere, approachable and willing.

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Review from Patricia C (Niece of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited relative user the past few years and also friends I have always found that all staff have always been friendly and helpful. Standard of cleanliness is absolutely top class. Overall highly recommended in my opinion.

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Review from Claire J (Wife of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sharston House is a lovely, friendly care home. Like home from home with great carers and plenty of activities for the residents. They are treated with dignity and all are nicely dressed and the rooms clean and tidy and clothes clean. I get any information about event and meetings sent to me. It's the
best care home I know of, very satisfied.

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Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Sharston House is calculated as follows: ( (283 Excellents x 5) + (135 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sharston House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Bindhu

Bindhu Varughese

Job Title: Home Manager

Joined: 2019

I completed my general nursing and midwifery in 1995 in India. Started my nursing career and worked in super speciality hospitals in medical and surgical wards till 2004.


After moving to the UK, I worked as a staff nurse at Macclesfield General Hospital for 6 years and in different healthcare settings as a nurse.


I joined Kingsley Healthcare in 2019 and held roles as Clinical Lead, Deputy Manager and now Home Manager as of 2022.


I am compassionate, dedicated, caring, and supportive to the residents, family and staff and a good team player.


Alison

Alison Watson

Job Title: Deputy Manager

I qualified as a Mental Health Nurse in 2012 having had a previous career in pub management. My motivation to train as a nurse was always to work with a care home setting.


During my training and when I first qualified I worked in many different setting but my heart always lay with working with older adults. So for the past 11 years I have been working in various Care homes developing my nursing skills and working my way up to Clinical Lead and Deputy Manager. I joined Sharston House in November 2024 as Deputy Manager.


I have an absolute passion for providing the very best care and support for all our residents, treating everyone as an individual and tailoring care and support to suit their preferences and needs. Wellbeing is a big passion of mine and I ensure our residents wellbeing is taken in account at all times.


Now that my children have grown up I like to travel when I’m off. I also like to crochet and make twiddle items and blankets for people living with dementia.


Debbie

Debbie Randall

Job Title: Hospitality Manager

I have 34 years of experience within the Hospitality Industry, working for companies such as Chef & Brewer and Whitbread as well as owning our own restaurant in Spain for over 10 years. I am a passionate Hospitality Manager striving to ensure we deliver exceptional service and standards at all times to enable our residents to feel at home in the beautiful Cheshire setting we are so lucky to be surrounded by.


Outside of work, I am Nana a beautiful little girl and I am a keen Interior Designer as well as a huge Elvis fan!


Douglas

Douglas Hemlin

Job Title: Head Chef

Joined: 2017

Douglas has been a chef at Sharston House for the past four years.


He completed his chef apprenticeship with the Hilton Group and worked at several of their hotels across the globe. He was also the executive chef at the Sea World resort in Australia. Douglas enjoys chatting with the residents and takes pride in providing them with five-star quality meals.