Sharston House

Manor Park South, Knutsford WA16 8AQ
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9.6 115 Reviews
  • Sharston House, Knutsford
Sharston House, which is situated in a peaceful residential area close to Knutsford Town Centre, combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.

The home offers nursing care for older people, in a luxury homely setting. It support residents needing either long term or short term care, including respite care. The home also specialises in providing end of life care.

Set in beautiful grounds it has a large, pleasant patio area, with plenty of outdoor seating area for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The home is spacious with a large lounge, quiet conservatory area and music room as well as a café area where residents can spend time with family and friends.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

The bedrooms are spacious and Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

The well-being of residents is important and the home has a varied entertainment programme which takes into account the like and dislikes of residents and the different levels of abilities of residents, including a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.

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Care Provided by Sharston House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Bindhumol Varughese (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Sharston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please speak to the Manager about care home fees. All fees are subject to assessment.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Allocated visitors parking available


Sharston House Reviews (115)

Total of 115, showing 101-115
9.6

Sharston House has a Review Score of 9.6 (9.613) out of 10, based on 37 reviews in the last 2 years. Over all time Sharston House has 115 reviews.

Overall Experience

  • 71
  • 40
  • 3
  • 1
  • 0

Date Published

115
19
29
37
78

Review from B B (Son of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sharston House is pleasant, caring home. It is always clean and nicely furnished. Where equipment is necessary for the residents' safety and care it is provided. The staff right from the manager are always available to discuss your relative/resident's needs.

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Review from E F (Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the middle of last year it's become very evident there had been some very good changes to Sharston House. You are to be commended for this and are worthy of your 'Good', which you achieved this year. I would not hesitate to recommend Sharston to anyone.

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Review from P M (Brother of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were friendly, caring people. The day room, in fact, the whole areas visited were clean and to a high standard.


When my brother was able to digest, his food was very good, in fact some days when I had not eaten I wished it was my meal.


Always asked if I wanted tea and on several

occasions, I was brought tea and biscuits.


Lovely people. Lovely rooms.


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Review from Jackie M (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's care is generally good and the staff are conscientious and helpful. We are sometimes concerned that she isn't put on the commode regularly enough.
Mum has also had a full 2 weeks ago, whilst being transferred from the commode; there was no serious damage but it took almost a week for her to recover.

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Review from Lesley G (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the level of care and attention afforded to our Father during his stay. The staff are brilliant, from Senior Staff Nurses, Nurses, Health Care, cleaning, maintenance etc., etc. All were friendly, helpful and supportive, and importantly very caring.

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Review from P C (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother spent the last 16 months of her life at Sharston House. She was cared for with warmth, compassion and dignity. Her carers were always kind, considerate and brought some sunshine and joy to mum each day. We shall always be grateful these lovely people made the last year of mums life as good
as it could be.

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Review from M M (Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing and care staff in this facility are all excellent, good food, and always warm and friendly.
Good activities and a home from home feel.

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Review from C C (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after my mum very well and came home feeling a lot better. Staff were excellent and couldn't do enough fo you. As her daughter, I found that staff made sure I was OK too which was lovely.

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Review from Katie R (Goddaughter of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Went to visit my godmother today who is at this home on respite care following a fractured pelvis. She has been in the home for 11 days so far. In this time, she has not had a shower or a bath! She was promised twice that she could have one, but the carer never returned to her. The lady in the next
room to her had the same problem. I was genuinely shocked and requested to a carer that this be addressed. Her room was so small that the arm chair was placed in front of the wardrobe so that she is unable to open it. She had no bedside light so had to turn off the room light by the door and then forage about in the dark for the bed for the first few days before she was given a light.
When I suggested a different layout to the room, the carer told me that the maintenance man was on sick leave so it couldn't be done. The one positive thing she had to say was that the food was very good. Thank heavens for small mercies.

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Review from P H (Son of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite a somewhat dated building, the quality of care provided by the staff has been excellent. All the staff have responded quickly and been polite to requests for information or elements of care. A warm and friendly place I would recommend.

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Review from A M (Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have much enjoyed my stay at the home. The rooms are clean and very comfortable. The staff are homely, professional, efficient, kind, good humoured and attentive when necessary. The medical treatment is excellent as are the office staff.

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Review from H M (Daughter of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since arriving at the home in December 2015, there have been some changes due to new management. My experience has been primarily positive. The nursing, caring, kitchen and maintenance staff are mainly receptive to requests. Monitoring of residence, intake of food and liquid has been introduced. Communication
with my mother can vary from good to poor depending on the individual staff. A regular meeting between management and residents family/friends is a positive move.

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Review from Lindsay W (Daughter of Resident) published on 4 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother had to go into a care home at short notice, she was not well and very confused. We were so fortunate to find a super one at the first attempt. It ticked all our boxes; it was beautifully clean and appeared to be well run. However, it was the quality of the excellent staff that impressed
us most. When she moved in everyone worked really hard to ensure that they got to know Mum, her needs and wants and this certainly helped her settle in easily. We Cannot praise them highly enough. Without exception, they are polite and helpful and it is clear that they enjoy the company of the residents. To sum up, this home is exactly what it says - a home.

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Review from John S (Son of Resident) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for the last month and suffers from dementia, it is our first time having a member of the family with dementia or in a care home. Our experience so far has been first rate, the food sometimes mum turns her nose up but the staff are all very friendly and treat mum with
the utmost respect that she deserves at nearly 93. She is very well cared for, so please keep up the great work!
Many thanks
John Selby.

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Review from Jo C (Daughter of Resident) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Sharston House. She is well looked after by friendly efficient staff who remember her personal likes and dislikes, ours too!
Mum has vascular dementia and can be difficult to care for at times but I have no qualms about their commitment to care for her in an appropriate
manner, with compassion.
The home is bright, clean and comfortable with lots of outside space.
I would have no problem in recommending Sharston House to any prospective resident.

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Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Sharston House is calculated as follows: ( (283 Excellents x 5) + (135 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sharston House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Bindhu

Bindhu Varughese

Job Title: Home Manager

Joined: 2019

I completed my general nursing and midwifery in 1995 in India. Started my nursing career and worked in super speciality hospitals in medical and surgical wards till 2004.


After moving to the UK, I worked as a staff nurse at Macclesfield General Hospital for 6 years and in different healthcare settings as a nurse.


I joined Kingsley Healthcare in 2019 and held roles as Clinical Lead, Deputy Manager and now Home Manager as of 2022.


I am compassionate, dedicated, caring, and supportive to the residents, family and staff and a good team player.


Alison

Alison Watson

Job Title: Deputy Manager

I qualified as a Mental Health Nurse in 2012 having had a previous career in pub management. My motivation to train as a nurse was always to work with a care home setting.


During my training and when I first qualified I worked in many different setting but my heart always lay with working with older adults. So for the past 11 years I have been working in various Care homes developing my nursing skills and working my way up to Clinical Lead and Deputy Manager. I joined Sharston House in November 2024 as Deputy Manager.


I have an absolute passion for providing the very best care and support for all our residents, treating everyone as an individual and tailoring care and support to suit their preferences and needs. Wellbeing is a big passion of mine and I ensure our residents wellbeing is taken in account at all times.


Now that my children have grown up I like to travel when I’m off. I also like to crochet and make twiddle items and blankets for people living with dementia.


Debbie

Debbie Randall

Job Title: Hospitality Manager

I have 34 years of experience within the Hospitality Industry, working for companies such as Chef & Brewer and Whitbread as well as owning our own restaurant in Spain for over 10 years. I am a passionate Hospitality Manager striving to ensure we deliver exceptional service and standards at all times to enable our residents to feel at home in the beautiful Cheshire setting we are so lucky to be surrounded by.


Outside of work, I am Nana a beautiful little girl and I am a keen Interior Designer as well as a huge Elvis fan!


Douglas

Douglas Hemlin

Job Title: Head Chef

Joined: 2017

Douglas has been a chef at Sharston House for the past four years.


He completed his chef apprenticeship with the Hilton Group and worked at several of their hotels across the globe. He was also the executive chef at the Sea World resort in Australia. Douglas enjoys chatting with the residents and takes pride in providing them with five-star quality meals.