Review from J S (Daughter of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience

Excellent standard of care and incredibly kind and caring staff. My relative nearly died of covid after a horrendous time during lockdown in another care home and in hospital. These guys brought her back. She's now happy and safe - I don't have to worry anymore.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Eden Mansions Nursing and Residential Home

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the Cedar Care standard. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm Regards, The Cedar Care Family.

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Review from A S (Daughter of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience

Mum was discharged to Eden Mansions during the Covid crisis with delirium following a two-month spell in hospital. She was off her legs, confused, incontinent and weighed only 6-stone. Due to the care and support she received, she is now mobile, continent and back to her normal weight, and her delirium

has gone. The care home has always tried to respond positively to our request for help, enabling visiting by family with flexibility and steering a sensible line between protecting residents and allowing families access. The care staff were sacrificial during the first lockdown, living in temporary accommodation to protect the vulnerable.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Eden Mansions Nursing and Residential Home

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the groups care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.

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Review from Jane O (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience

This is the 3rd care home my dad has been in. The quality of care is exceptional. The staff are professional at all times. The home is absolutely spotless. My dad is so well looked after and is always clean and well kept. We moved him from his last one, and thank god for this one.

Reply from Shyam Desai, Operations Officer at Eden Mansions Nursing and Residential Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Eden Mansions and they have been very grateful to receive them.

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Review from Lloyd M (Husband of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience

My wife was a resident in Eden Mansions for more than a year and a half until her death. I cannot praise the staff at the care home highly enough. Their care of the patients went beyond anything I could have expected and I felt they had a true affection for my wife. No matter what the behaviour of the

patients, I only saw compassion and understanding from the staff. The home was always hygienic and well maintained and the rooms were airy and clean. The food was good quality and the staff took time to encourage the residents to eat.
Eden Mansions was recommended to me and I am so grateful. I have no hesitation in recommending it.

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Review from Tracy D (Daughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience

My dad came to Eden Mansions in February 2019. Myself and my family cannot fault the care my dad has received. All the staff are so attentive and friendly and keep you up to date with every little thing. We have been kept up to date through Cedar Care regarding all the COVID 19 news and I have to say

such a huge thank you to everyone. My lovely dad is being moved today to a quieter villa as his illness has progressed. On behalf of my mum and the rest of our family, I want to express our sincere thanks to Dad's named nurse as she has been amazing and has enjoyed making Dad look smart every single day. We will be very sad to lose her, but I'm sure we will have the same experience with his new care team. Our sincere thanks also goes out to the rest of the team on Stanneylands - thank you doesn't seem enough.

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Review from Binnie T (Relative of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience

My relative is well cared for and generally content, even though bed-bound all the time. Rooms are clean, food good and staff know her well. Although she can be demanding at times, she has positive relationships with those she is in direct contact with and staff are attentive to her needs.
I am informed

of any problems and listened to.

Reply from Aurelia, Head Office at Eden Mansions Nursing and Residential Home

Dear Binnie,
Thank you for your kind words, they have been passed on to the team.
Warm regards,
The Cedar Care Family.

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Review from V W (Wife of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience

My husband has the very rare neurological condition P.S.P which is life-limiting and there is no treatment. He has been at Eden Mansions 14 months and we have been delighted with the help, support, kindness and friendship shown by all the staff. Very few of us have the knowledge and experience of the

condition but are trying to work together to find solutions to the problems we face. Life is not always 100% perfect but as long as we listen to each other and work together we will do our best and I feel this is what we are achieving at Eden Mansions. Thank you.

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Review from M B (Wife of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience

Very pleased with Eden Mansions. A happy atmosphere, good meals. A contented husband who is looked after.

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Review from T O (Husband of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience

Very caring nursing home. Professional in everything they do. Lovely surroundings. Very clean, very interactive with the residents and visitors.

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Review from T L (Son of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience

My father was very happy when my wife and I visited him. He always looked clean and well presented. The staff were always with the service users. I could be a son, not a carer, which made me feel good and become a son again.

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Review from Susan C (Friend of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience

We visited my friend on Saturday afternoon. She appeared very happy and comfortable. The staff wheeled her into the dining room where we could talk, she had her oxygen too. The cheerful staff offered us a hot drink. All the care and domestic staff were very friendly. I have been diagnosed with the onset

of Alzheimer's disease. I have instructed my family, husband and children that if I should need 24-hour care, it must be Eden Mansions Care Home.

Reply from Aurelia, Head Office at Eden Mansions Nursing and Residential Home

We are delighted that you found the home so friendly and caring. Thank you so much for taking the time to review us, it's greatly appreciated.

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Review from Carole G (Daughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience

Staff are very caring.
Take good care of mum.
Recommend Eden Mansions to friends.
On my recommendation, they have put their father in here.

Reply from Aurelia, Head Office at Eden Mansions Nursing and Residential Home

Thank you very much for this lovely review. Your comments will be passed on to the staff.

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Review from Tim B (Son of Resident) published on 10 September 2018
Submitted via Website • Report

Overall Experience

Very impressed with staff, I would say in the majority of cases the staff put in 110% and in my opinion are the kingpin of the care system at Eden.

Reply from Aurelia, Head Office at Eden Mansions Nursing and Residential Home

Thank you for taking the time to write a lovely review for us, we really do value the feedback we receive. Your comments will be passed to the staff.

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Review from J W (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience

The care provided to residents at Eden Mansions is outstanding. The staff are patient, kind and very vigilant. Nothing is too much trouble for them. Relations of residents receive a warm welcome and are kept fully informed about their loved ones. There is a wide range of activities which residents are

encouraged to join. It has a warm and homely atmosphere. Some of the rooms could do with an upgrade.

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Review from Carol H (Daughter of Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience

My father was a resident at Eden Mansions in Wilmslow up to 27th March 2017. He was only at the home for five weeks but the care he received during his stay was nothing short of exceptional. When choosing a care home for my dad, we wanted one which provided the best of everything and Eden Mansions

did just that.

I would like to thank all the staff for their care and support during this difficult time.

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Eden Mansions Nursing and Residential Home

Care Provided by Eden Mansions Nursing and Residential Home

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Funding & Fees Guide for Eden Mansions Nursing and Residential Home

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