Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
Submit a Review
9.9 125 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. The skilled team provides nursing, residential and respite care for older people including those living with dementia.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for residents to enjoy. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourages residents to stay active and ensures all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

Show Cranford Grange on the Map

Care Provided by Cranford Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Burrows (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (108)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cranford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cranford Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cranford Grange Reviews (125)

Total of 125, showing 1-20
9.9

Cranford Grange has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Cranford Grange has 125 reviews.

Overall Experience

  • 101
  • 20
  • 1
  • 2
  • 1

Date Published

125
4
12
22
103

Review from A D (Respite Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's dementia over Christmas became more acute and we realised he was unsafe at home. One member of staff and the fantastic team worked quickly to accommodate him for 4 weeks while the family began planning.
The care he received was excellent and after a week he quickly settled in. The staff
were always friendly, professional and helpful. Dad very quickly became stable again thanks to their care.
As a nurse myself it was lovely to observe how gentle, kind and patient the staff were with the residents even during challenging moments. There was always plenty of staff around.
We were able to bring dad home with family care and support but should the situation change i would have no hesitation in contacting the staff member and Cranford Grange again.
I would definitely recommend this home to anyone. Thank you to all the team.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. It was our pleasure provide care for your father and to act swiftly especially at a time when families need our help the most. We are so pleased to be able to facilitate the respite while home care was arranged. Please do contact us, if you ever need our help again. Thank you for your kind words too, which the entire team truly appreciate.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and wish your father well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill P (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cranford Grange for 17 months, having gone initially for some respite. The team at Cranford Grange are truly wonderful, happy, professional, approachable and clearly enjoy working there. Mum is so settled and safe now and it is down to the wonderful care she receives. She joins in with
the activities, social events and enjoys the company of the other residents.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. We take great pride in delivering high quality care and facilities for the residents and are so pleased to hear your mother enjoys them. We really do appreciate you taking the time to leave a review to help the mine field of looking for a care home, and are so pleased your mother stayed at Cranford Grange its a pleasure to have her with us. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father made the decision to become a permanent resident at Cranford Grange, having successfully lived independently for some time. This was a huge change for him but it has all gone really smoothly, thanks to the dedicated and caring staff. From the moment we made the decision to the time of moving
in, we felt supported and valued.
He is really enjoying the sociable meal times and the many and varied activities.
Staff from all departments take an interest in his welfare and ensure that he is well looked after.
Even before the refurbishment was completed, Cranford Grange offered superb facilities. Now it is absolutely wonderful. I have found that there are opportunities for the residents to share their opinions and suggest activities that they would like. We feel very welcome when we visit too.
The team at Cranford clearly do care for the residents and I highly recommend it to anyone considering a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Wife of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford is amazing, wonderful staff giving the best care. Cannot thank them enough for the care they have given to my husband in reminiscence and the help they have given to me. It is a pleasure to visit, and the new decor is beautiful.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you so very much for taking the time to leave us feedback. The staff are always truly appreciative and grateful for reviews, and take them to heart and are personally thankful and of course it's our sincere pleasure to care for your beloved husband. Deepest thanks from the whole Team at Cranford Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen O (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a respite stay 7/8 years ago, my mother chose to return to Cranford Grange this year as a permanent resident, as she could no longer manage at home.
It was a huge change but one which has gone incredibly smoothly with heartfelt thanks to very caring staff, some wonderful residents, good
food, and the social facilities.
It's been surprising and delightful to see her being more sociable again, having become isolated in recent years, mainly due to Covid restrictions but also as she became more vulnerable due to ill health.
I would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanna H (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange is outstanding.
After looking around the Cheshire area for a suitable care home for my mum Cranford Grange stood out as the best all around by far. Choosing the right place for a loved one is a very difficult and emotional time. The team here gave me complete confidence and reassurance
throughout the process. I would recommend Cranford Grange to anybody looking for a special place for their special loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Friend of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange is an excellent place. Have been delighted by the care but more so the courtesy given by staff. This plus the fab food choices and the social opportunities makes this the first choice of care homes in this area.
Very thankful for all the support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara A (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange is a wonderful care home. I can't praise the staff highly enough - without exception, they are caring, professional, compassionate, and friendly. It is obvious that they genuinely care about their residents and they go out of their way to meet their needs. They make me feel very welcome
whenever I visit which makes such a difference. I know that my Dad is receiving excellent care and that I will be contacted if there are any changes or concerns. The accommodation is of a very high standard and the grounds are beautiful.

Reply from Dawn Williams, Reviews Team at Cranford Grange

At Cranford Grange Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience and importantly your father's has been a positive one. Your words are very kind, and all the staff appreciate hearing from families. It's our pleasure to look after your father, and thank you again for your kind review. Thank you from all the team at Cranford Grange


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian P (Son of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care and overall standard of Cranford Grange.
Nothing is too much trouble. The staff are incredibly attentive and conscientious.
The staff have been wonderful with my mum, helping her with her personal needs and extending their experience to support and reassure her.
She
has adapted well to the change after the move from her apartment and is able to participate in many aspects of the day-to-day activities and outings.
All the staff are a credit to Cranford Grange!

Reply from Dawn Williams, Reviews Team at Cranford Grange

It's our absolute pleasure to look after your mother, she is a remarkable lady. Thank you very much for taking the time to leave us feedback about this chapter in your mother's life. The whole team work hard to fulfil residents' lives and sincerely thank you for taking the time to share your mother's experience. At Cranford Grange we set a high standard for ourselves, we're grateful for your comments, and it's our pleasure to provide the very best possible service. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah H (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been an assisted living resident at Cranford Grange for the last two and a half years. Her care needs have increased during this time. The care team are exceptionally kind and caring, taking into account Mum's specific needs and adjusting the care routine to keep her calm and comfortable.
I've been kept well informed throughout about Mum's condition and the management team have also been very helpful in working with me to ensure her long-term care is affordable. It has been a huge weight off my shoulders knowing Mum is well cared for by a professional and caring team.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi Sarah, thank you very much for taking the time to leave us feedback about your experience over the past years. It's our absolute pleasure to look after your mother and wish you all the very best. Thank you from us all at Cranford Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K E (Daughter of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange has taken care of my mother for 9 kind years. Having worked in the care sector myself I can honestly say their care is superlative. The staff have created a home. Their attention to every detail of the residence's needs is unsurpassed! The meals are nutritious, well-presented, and created
for individual needs. Regular entertainment creates a fun uplifting environment. I feel grateful for the kindness and thoughtfulness of everyone who works there when I visit. It truly is the best place to entrust with your loved ones.

Reply from Reviews Team at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. Your feedback is truly greatly appreciated and valued by us all. It has been our pleasure over these past years, and sincerely thank you for allowing us to take care of your mother a true lady. At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience, our team enjoy doing what we do because of residents like your mother. Take care and thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline G (Partner of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How we wished our lovely man had moved to Cranford Grange earlier. Everything about it was excellent, the staff, the organization, the atmosphere, even the building. If I lived nearer I would certainly sign up for a place there myself. I have visited many care homes but have never seen one of this quality
before. Thank you, Cranford Grange.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you very much for taking the time to leave us feedback. He was a true gentleman, and it was our pleasure to provide the best possible care for him; it means a lot to the team to hear your feedback, thank you. At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Take care from us all at Cranford Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John G (Respite Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was treated very kindly and I have no complaints about anything!
The staff were amazing and nothing was too much trouble for them.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi John. Thank you very much for taking the time to leave us feedback about your experience. It was our absolute pleasure to help you get back to good health during your respite stay with us at Cranford Grange. We wish you and the family all the best and please look after yourself and thank you again from us all, you are always welcome back if you ever need us again. Take care, John.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane W (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was an extremely difficult decision to make once we had realised that Mum needed extra care and was struggling to remain independent. We took time to look around the Cheshire area and had no doubts that Cranford Grange was the wisest decision. It is a beautiful building with lovely shared spaces.
However, more importantly was the level of care and trust we've had from the staff. Mum is treated like a Queen! She has been able to decorate her room to suit her style, and a very spacious bathroom and wardrobe area. Her daily needs are met and she is treated like a friend. The staff are understanding and happy to meet her needs but also her desire to remain as independent as possible. It is spotlessly clean and always has a buzz. I have never seen people stuck in circles staring at each other, but usually enjoying a sherry before lunch, having a gossip with each other and the staff. Cranford can't possibly replace home but it is as close as we feel we could get without too much comprise.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi Jane. Thank you very much for taking the time to leave us feedback about your experience. We are so pleased your mother chose Cranford Grange and it's a joy to have the pleasure of her company. At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. Thank you from us all at Cranford Grange, Mobberley.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris H (Son of Resident) published on 10 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cranford Grange at the end of September with relatively complex care needs. Throughout the whole process of assessment, through the move and settling in, the whole team have been exemplary. The quality of care and the attention of the staff have been superb; the whole team have
been focused on Mum and ensuring she is as comfortable as possible. The staff are very highly trained and very responsive. A very, very impressively run care home.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you very much for taking the time to leave us such kind feedback about your experience. It's truly greatly appreciated and valued by the entire team. It's our pleasure to look after your mother, and thank you for choosing Cranford Grange as understand how difficult decisions are around caring for loved ones and do assure you of our continuing support.
At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Sincerely thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charlotte C (Daughter of Resident) published on 10 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cranford Grange in September this year following a stroke, which meant she could no longer live independently. It was a big step for her, but I knew from the minute I went to visit that this was the best place for Mum. Cranford Grange is very well managed, and the staff are universally
delightful. Nothing is too much effort, and they really do go the extra mile for every resident trying to make their experience the best, even when it means more effort or work for the staff. I have been very impressed on all fronts - from the quality and spaciousness of the accommodation and options available to the food that is made from scratch every day to the delightful staff who knew every resident and their needs. Full-time care is expensive, but we have found Cranford Grange to offer very good value for money. It is very reassuring knowing that Mum is surrounded by a team who are extremely thoughtful, exceptionally caring and truly dedicated.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. It's our pleasure to look after your mother, and thank you very much for your kind words which will be passed on to the team. We truly value all feedback, and thank you for taking the time to share your thoughts.
At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon L (Son of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma was a resident many years ago, and my dad recently moved in after a short stay in the hospital, having said that if he ever needed care, that would be the place that he would like to be. We knew that the building, grounds, restaurant, bistro, lounge and activities were excellent, but as he
was previously very independent and active; we wondered how he would settle. We needn't have worried as the way that he has been welcomed by staff has been amazing, not only in terms of medical care but in the kindness and thoughtfulness towards my dad and us as a family. The building is like a quality hotel, but the main attraction is the staff, who are all extraordinary people.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi Simon, thank you very much for taking the time to leave us feedback about your experience. It has been our pleasure to have your Grandmother and Father reside with us at Cranford Grange, formerly Sunrise of Mobberley, where your Grandmother resided. We are grateful for your feedback, as it helps other families research homes for their loved ones. It means a lot to us that you took the time to share your experiences over the years, and sincerely thank you for your kind feedback, which is appreciated and highly valued by the entire team.
At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you from the Team at Cranford Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann E (Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff very welcoming and friendly. I would have no qualms about having to come again for a short or long period.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi. Thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear you enjoyed your respite stay with us, and if you ever need us again please get back in touch. We wish you well at home and it was our pleasure to have you stay at Cranford Grange, Mobberley. At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. All the very best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue C (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This residential establishment is perfect and outstanding in every way, very much like a five star hotel. It is a beautiful home; clean and well led and supported by caring and knowledgeable staff.
The respite care my mum received at Cranford Grange was excellent. I have nothing but admiration for
the care staff and for the way my mum was looked after. Mum said 'I felt safe there and everyone was very kind and helped me'. There is a full programme of activities everyday and great thought goes into organising events. There is always something going on. The food at Cranford is inventive, fresh and varied. Mum enjoyed the food very much.
If you’re a carer reading this, you will probably understand how emotional and traumatic arranging your loved ones first stay within a care setting is. The staff at Cranford Grange took the time to allay my fears and patiently answered the many questions I had. Thank you everyone at Cranford.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. Your words are incredibly kind, as we take great pride in delivering high quality care and it means a lot to us that you took the time to share your thoughts. Our teams enjoys doing what they do because of residents like your mother, it was truly a pleasure to have her stay with us on respite.


At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


If you would like to provide us any further specific feedback, please refer to our website.


Many thanks, the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lou H (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently completed 4 weeks of respite care in Cranford Grange after suffering a heart attack. Cranford Grange has been outstanding in every respect and I would thoroughly recommend it to anyone engaged in the sometimes soul-destroying search for somewhere caring, stimulating and trustworthy
to look after an elderly relative.
Every member of staff without exception has been friendly, caring and competent, taking time to get to know my dad and his needs and interests. Such care was taken to place him at a table for meals with other residents with whom he had something in common.
The home itself is beautiful with lovely grounds to sit out in and walk around on a sunny day. There are plentiful activities available and a lovely dining room with a wide range of menu options. The 'bistro' area is a wonderful social area and more in keeping with a hotel than a care home. My dad enjoyed meeting friends and family there for coffee on several occasions.
Thank you all so much!

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi Lou H (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. May we wish your father continues good health, and thank you for choosing Cranford Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Cranford Grange is calculated as follows: ( (247 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 258 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Cranford Grange is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (94)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Lisa

Lisa Burrows

Job Title: General Manager

Cranford Grange offers a superb tranquil retirement option for those with a love of the countryside. As General Manager, and a registered nurse with over 30 years of experience and previous matron, I set exceeding high standards of nursing care. I am passionate about the delivery of high-quality care to residents and proud to lead a team of dedicated and knowledgeable professionals here at Cranford Grange. Within the health and social care sector, we strive each day to ensure that we create a culture of integrity and professionalism. My favourite part of the day is time spent with residents, either in the bistro joining them for a cup of tea or in the activities lounge, hearing how we've made a positive impact on their life, and understanding how we can continue to grow and meet their diverse needs. Whenever I have spare time, I enjoy rambling through the countryside with my family and our springer spaniel.


Frequently Asked Questions about Cranford Grange

What types of Care is Cranford Grange registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cranford Grange provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Cranford Grange have?

There are 108 Single Rooms.

What are the Facilities & Services at Cranford Grange?

Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cranford Grange to the centre of Knutsford?

3.0 mile(s) as the crow flies, distance by road may be significantly further.