Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
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9.9 125 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. The skilled team provides nursing, residential and respite care for older people including those living with dementia.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for residents to enjoy. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourages residents to stay active and ensures all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

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Care Provided by Cranford Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Burrows (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (108)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cranford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cranford Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cranford Grange Reviews (125)

Total of 125, showing 21-40
9.9

Cranford Grange has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Cranford Grange has 125 reviews.

Overall Experience

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Review from M R (Relative of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful home in a stunning location. An excellent team of staff led by the manager who is an experienced nurse. It is certainly a wonderful place, with exceptional care, good food and a dazzling array of leisure and activities available. My mother is involved in everything she can be and wishes
that she had moved in sooner.
I cannot recommend this care home highly enough. Out of 20 Care homes which we had visited, this one was by far the best and continues to look after my mother to her high standards.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We understand the importance of activities and stimulation, your feedback is most important to us and thank you for choosing Cranford Grange.


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Review from Lucy S (Daughter of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My parents were together in a lovely room/apartment for nearly 5 years with dedicated, wonderful staff caring for them.
However, my advice is to be careful to get assurances that the home can deal with all aspects of your relative’s care now and in the future before choosing this care home. Both my
parents were asked to leave due to some members of staff/residents being upset by my relatively immobile 93-year-old father’s dementia-related behaviours. They regarded this as challenging behaviour which they were not equipped to deal with. As a consequence of being asked to leave, my parents aren’t sleeping in the same room now for the first time in 68 years. The new care home staff have not seen any behaviour they regard as challenging from my father.
No face-to-face meeting was arranged by Cranford Grange, not even a phone call, to communicate the fact that termination notices were to be served.
So, some wonderful staff and lovely surroundings, but choose carefully.

Reply from Samantha Debenham, Reviews Team at Cranford Grange

It is devastating when an individual’s care requirements exceed our registration criteria, and it is decided by community-based mental health teams that their needs are greater than the care which can be delivered. Several meetings and discussions were held with you and your siblings providing advice, support, and signposting regarding specialist dementia nursing care, but we completely understand how stressful and difficult this situation is for all concerned. We are grateful for the positive comments received in recognition of the care, dining, housekeeping, and activity teams, who worked incredibly hard every day to support your parents during their four year stay with us. It's also very sad that more care providers do not have couples’ suites, and we hope that in the future more apartment-style accommodation will be available so that couples can remain to live together regardless of the different levels of care required.


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Review from Adam C (Son of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last three and a half years of her life in the care of Cranford Grange care home in Mobberley.
From the first day she arrived and until the last day of her life the staff treated her with care, respect and love. As her Alzheimer's progressed the team gave her all the extra support
she needed to maintain her dignity in the final years. The home has excellent facilities and gardens. The food is also first class.
In her final days, the support for both my mother and myself was outstanding. The experience and professionalism that the staff showed allowed a dignified and peaceful passing. For the support the staff gave me, I shall be forever grateful.


If your loved one is in need of care then I can highly recommend Cranford Grange.


Reply from Dawn Williams, Manager at Cranford Grange

Thank you very much for taking the time to leave us such kind feedback. It's truly greatly appreciated and valued by the entire team. We take great pride in delivering high-quality care and facilities for the residents and will be delighted to share your comments with the whole team at Cranford Grange. Thank you. Kindest wishes. General Manager.


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Review from A M (Niece of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff that are looking after my Aunt are fantastic, they keep me updated on any changes in her care due to health issues that are ongoing and what they are doing to help her.
If there’s something on the menu she doesn’t want/like they happily make a meal that she does like to eat.
I’m so glad
that we choose Cranford Grange as her home, as the staff are extended members of the family for my Aunt.

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Review from Alwen B (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Cranford Grange since last May. The quality of the residential environment is excellent. The communal areas and the resident rooms are of a high standard and comfortable. The dining room, bistro and activity rooms provide extensive communal space. There is an impressive
range of daily social activities and events and residents are encouraged to participate. The gardens surrounding the home are lovely and Mum has really enjoyed her walks on the grounds.
The staff are caring, attentive and friendly. My brother and I are grateful for the kindness shown to mum and for the care provided to ensure that she settled in well and has been happy at Cranford Grange. The staff have taken time to get to know mum and always treat her with respect and warmth.
The team has been proactive in suggesting improvements to support mum's independent living and communications with relatives are excellent.
We are thankful to the staff for all their compassion and friendship.

Reply from Dawn Williams, Manager at Cranford Grange

We are thrilled with your positive experience and are so glad your mother has settled in so well to Cranford Grange. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from S J (Sister of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing that strikes you when you walk into Cranford Grange is the caring, happy and friendly atmosphere displayed by the staff.
The entrance and communal living spaces are light and airy and feel more like a hotel environment than a care home. Also what impressed me is that the staff appear
to enjoy working there and take pride in their work. This for me is a very important consideration as discontentment within the environment would have a negative impact on the residents.
The staff hopefully try to match like-minded people together to make the residents feel as though they belong, something which I hope they continue to do. They also have a great activities team offering daily activities for the residents.
In comparison to other care homes, Cranford Grange stands out and would thoroughly recommend checking it out as a possibility for your loved one.
Another bonus is the fact you are welcome to visit at any time.

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Review from Mark C (Son of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looking forward to her Christmas respite visit to Cranford Grange having been there before to recover from a severe fall. Cranford did not disappoint.
The staff were friendly, accommodating and always helpful.
The atmosphere is relaxed and the residents are allowed to do their own
thing.
At the end of the stay, my mother my was looking very well nourished and had clearly benefitted from the significant increase in interaction with other residents and staff.
Well done Cranford Grange!

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Review from Janette H (Daughter of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father did not want to leave his own house but increasing mobility problems made living on his own impossible. Cranford Grange has been the solution. The purpose-built care home is a spacious, well-appointed space but it is the quality of the staff that make me and my brothers thankful that we chose
it as a place for our dad to continue his life. It's always people who make the difference so the kindness, care and trouble took by staff: housekeepers, cleaners, kitchen staff, nurses and the carers themselves is wonderful. The home is a relaxed, cheerful place and my dad especially enjoys the daily quiz.

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Review from C B (Daughter of Resident) published on 2 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Cranford Grange was a breath of fresh air from the initial enquiry and prompt reply nothing seemed too much trouble. My dad had been in hospital and lost a lot of independence/mobility and Cranford was the first home that had not been phased by this. My first meeting and viewing was very thorough,
so much so that I reserved a room the same day. The process for admission was respectful, efficient and reassuring. The nurse assessed dad in hospital with kindness and patience. His move into Cranford was well organised. He has been there just over 4 weeks and I cannot fault the staff and level of care. Cranford Grange is well-staffed meaning they have time to chat with people and welcome family and friends with excellent communication. There are a lot of activities each week which are well organised. The food is freshly prepared and cooked from scratch with a choice each mealtime. I leave him each visit with confidence knowing he is safe and settled and with a smile on his face.

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Review from Judith S (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in need of respite care after breaking her arm in a fall at home in January 2021, at the height of the second wave of Covid 19. Cranford Grange (Sunrise of Mobberley as it was then) was one of very few care homes that were offering respite care at the time and Mum arrived there in early February.
On the second day she announced that she felt safe there and would like to stay on permanently! From that moment she has been happy and contented and extremely well cared-for. The home is beautiful but more importantly, is staffed by lovely, kind people at all levels, who all have time not only for Mum but for her family and friends too. Since being there, in spite of her dementia Mum has regained her sense of humour that had slipped away after the isolation of lockdowns. She loves the social interaction and the many opportunities for fun and laughter. We couldn't be happier that she is now settled at Cranford Grange.

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Review from C R (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Cranage Grange several months ago. It was a difficult time for the family and for her, as she embarked on a new phase of her life, but the staff could not have been more caring and thoughtful. Her room was beautifully furnished and welcoming and the staff have been very helpful
in terms of sorting out any issues to ensure that settled in and felt at home as quickly as possible. One of the things we particularly like about the home is that it feels more like a very nice hotel rather than a care home. There is a lively atmosphere throughout and there are a range of daily activities for residents to take part in if they want to. We take comfort in knowing that my mother is safe and well cared for.

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Review from G M (Son-in-law of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twelve months ago our family was faced with that terrible decision, our mother's dementia and physical frailty had become impossible to manage at home. Thankfully we found Cranford Grange Care Home. The home has a lovely rural setting and as you walk through the doors you immediately feel at ease. The
staff are hard-working and professional but more importantly are compassionate and friendly. They make our mother smile and if she is happy the family are happy, knowing that we made the right decision twelve months ago.

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Review from Janet C (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in, in October. The transition was seamless and all staff were very welcoming. We particularly appreciated the gifts for my mother which were a lovely touch. The staff have continued to be patient with my mum who has significant memory problems and have also given me plenty of support.
The rooms are beautiful, the menu appetising and there are plenty of activities to get involved in.

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Review from J A (Friend of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my friend during this year has been so comforting, it is not always an easy time for family and friends to entrust their loved ones to someone else's care, especially when they are vulnerable and unsure, but the transition from familiar surroundings into her new home has been so calm and reassuring,
that within a short space of time her 'new extended family' meant she was relaxed and totally settled.
The friendly attitude of the caring staff and the kindness to family and friends who visit Cranford Grange Care Home
has helped everyone through what is, or can be, the very hardest period in our lives but thankfully their wide knowledge of 'specialist' needs has given peace of mind to the ones who care and, most importantly, to those who need to be cared for with dignity and respect.

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Review from C D (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we decided it was time for my mum to move into residential care we of course looked around at different places. Cranford Grange Care Home we just called into unexpectedly, on telephoning them they were extremely helpful and arranged for us to look around. As soon as we walked in we were impressed.
Firstly, it is a beautiful setting and home but more importantly, there was such a relaxed and happy atmosphere. The staff were so friendly and guided us through different options. There was no pressure and a very kind, empathetic manner which we, as a family, really appreciated. They understood fully our mixed feelings of upset and guilt in this most difficult decision process. We were very grateful and happy for all the help they gave us through the process and feel our mum is now in a sociable, happy and safe environment.

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Review from Clare S (Daughter of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange Care Home is a friendly place, well appointed.
The staff are first-class and treat each resident as an individual. All staff know the residents' names and truly care.
My mum came in for respite and has enjoyed her time so much she has decided to stay.
Thank you.

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Review from Angela B (Daughter of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care Mum has received at Cranford Grange Care Home. She was just in for respite after discharge from hospital but I wouldn't hesitate to book her in in the future if needed. The staff have been excellent from the first day I made contact, to the viewing and information and the
actual respite stay. Although all Mum really wanted to do was come home, she did settle and we could not have found a better place for her care.
For anyone who is struggling with the idea of care for an elderly person, I would urge them to view this care home. It is exactly as it shows in the brochure. More posh hotel than care facility! There are also specialist nursing staff to help with people who require extra help with their day-to-day living.

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Review from C P (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a suitable care home is not an easy task as there is so much to consider at a time when emotions are running high.
Mum moved into Cranford Grange Care Home in September 2022, she was disorientated and distressed. I am delighted to say she has settled in well and now seems calm and relaxed.
This is due in no small part to the staff who are caring and respectful, treating Mum with the dignity and warmth she deserves.

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Review from C G (Son of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place within a calm and caring environment. The nursing team's compassion and care were outstanding and the management team supported our family, helping us to navigate through this time of change. The team were honest and kind and treated all with dignity and respect. Would definitely recommend
Cranford Grange Care Home, it has a homely and friendly feel to it and gave an exceptional level of care.

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Review from A M (Daughter of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange Care Home is currently home to both my parents. They have had periods of respite care over the past few years and so we had a good relationship with Cranford Grange before they became permanent residents. I get comfort from knowing that they receive excellent care living together in
lovely surroundings and are treated with dignity. This last point is very important to me as being a great age can provide practical challenges and a threat to dignity. So I am impressed and reassured by the caring and respectful way in which my parents are treated. They love the meals and Dad enjoys being in the bistro and seeing all the activity that goes on there. The family is kept informed of any issues that arise and included fully in creating and amending care plans. Having my parents at Cranford Grange has provided the peace of mind we desperately needed and we love visiting them there.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Cranford Grange is calculated as follows: ( (247 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 258 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Cranford Grange is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (94)

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Meet the Team (1)

Lisa

Lisa Burrows

Job Title: General Manager

Cranford Grange offers a superb tranquil retirement option for those with a love of the countryside. As General Manager, and a registered nurse with over 30 years of experience and previous matron, I set exceeding high standards of nursing care. I am passionate about the delivery of high-quality care to residents and proud to lead a team of dedicated and knowledgeable professionals here at Cranford Grange. Within the health and social care sector, we strive each day to ensure that we create a culture of integrity and professionalism. My favourite part of the day is time spent with residents, either in the bistro joining them for a cup of tea or in the activities lounge, hearing how we've made a positive impact on their life, and understanding how we can continue to grow and meet their diverse needs. Whenever I have spare time, I enjoy rambling through the countryside with my family and our springer spaniel.