Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
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9.9 125 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. The skilled team provides nursing, residential and respite care for older people including those living with dementia.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for residents to enjoy. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourages residents to stay active and ensures all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

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Care Provided by Cranford Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Burrows (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (108)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cranford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cranford Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cranford Grange Reviews (125)

Total of 125, showing 41-60
9.9

Cranford Grange has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Cranford Grange has 125 reviews.

Overall Experience

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Review from Kathleen C (Respite Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience was excellent. I can't wait to return. Staff are excellent.

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Review from E T (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad feels safe and comfortable at Cranford Grange. He is treated with respect and care by the staff. As a family, we believe we made the best choice of facility for Dad’s care in his remaining years.

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Review from Theresa K (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with the care that my mother has received. She has been in Cranford Grange Care Home for some respite care after having a fall at home. Everyone is very patient and kind with her. She has gained some of her old confidence back and is able to walk without the use of her frame whilst
being here. She’s made friends and has genuinely enjoyed her time here.

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Review from L G (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to all the staff at Cranford Grange. They have a sometimes very hard, but also very important job to do and they are always there for me to talk to, and consult with. Having a parent in care is really difficult but they have made me feel both at ease and also like part of the family.
Thank you

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Review from Helen C (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranford Grange Care Home provides such a warm and supportive environment! Wonderful food, staff and cleanliness. We cannot fault the service. We feel my father is extremely well looked after there and cannot thank you enough for all you do for him.

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Review from Su T (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in a care home in Scotland and in April I moved her to Cranford Grange to be close to me. The staff couldn’t have been more helpful with what could have been an incredibly stressful move and gave her a fabulous welcome after a long journey. Since then all the staff have been just fantastic.
Really kind, considerate and enthusiastic. I feel that they really understand Mum’s needs and personality and it’s so lovely to see their interaction with her. Mum has a lovely room overlooking the garden and is very close to the Salon for her nails and hair which she has enjoyed having done. It’s a real pleasure going to visit Mum at Cranford Grange and I couldn’t be happier with my choice of care home for her.

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Review from E J (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently a resident at Cranford Grange Care Home and wanted me to share her experience and to reassure anyone thinking of moving into a care home, that it is the best decision she made, and despite being a little bit apprehensive, she thoroughly loves it. The care assistants and nurses
are exceptionally patient and caring. The restaurant waitresses make sure her meals and drinks are prepared to her specific requirements and the activities team are all experts in making sure everyone has a great day and are "living their best life". My mum has made new friends, she has put weight back on and, more importantly to me and my sister, she has her smile back. She's happy, well looked after and in control of her life.

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Review from J H (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

When I arrived at 6:30 pm on 08.06.2022, Mum had no pants on, I do not know how long she had been left like that. I told two senior nursing staff at 6:40 pm but no one came to put her pants on by the time I left fifty minutes later. I am not sure how this ties up with your 'we aim to preserve your dignity'
statement.
Secondly, visitors are told that they have to wear masks. The staff also wear masks but not necessarily on their noses and over their mouths. Staff in a care setting should know better than this.

Reply from Samantha Debenham, Personal Assistant at Cranford Grange

Thank you for bringing this to our attention – it’s certainly not our usual standards, and we apologise profusely to both your mum and you. Please know that we take your feedback incredibly seriously, and senior management will be investigating it straight away. We will be in contact with you directly regarding this.


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Review from B B (Son of Resident) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Cranford Grange. She is well looked after, her care needs are being met, and she has a bright airy room with a bathroom and a superb view. She enjoys a wide variety of activities. Her favourite activity seems to be fish and chip Friday followed by live entertainment! Care
Staff are all attentive and professional. Nothing is too much trouble. There is a nurse on hand and access to a doctor has been prompt when needed. She has had regular podiatry and physio appointments and the hairdresser is available when needed. The food is wonderful. I have been treated by my mother to a meal with other family members in the private dining room. We had a delicious 3-course meal for 6 in relaxed and convivial surroundings. The grounds are exceptional. The gardens provide seating areas that will come into their own in the summer and there is a wheelchair-friendly path. The environment created in the home is friendly and caring.

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Review from John S (Power of Attorney of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady for whom we had power of attorney for was initially placed in the care of what was then known as Sunrise of Mobberly whilst we, her carers, travelled to Australia. When we did return, we asked the person to which we had POA for and cared for if she wanted to return home. We had a resounding
no. During her stay she was first in the assisted living area which she enjoyed very much with plenty of entertainment and things to do, she even began to learn to speak French. Unfortunately, her condition began to deteriorate and she was moved to the reminiscence floor where we can honestly say she received the best care possible, not being left to lie in bed all day but was taken to the lounge area where the other residents were gathered. Again over a period of time, her condition deteriorated further which meant she had to be moved to the nursing area where again we can say her care was second to none.
Altogether she was in Sunrise, now known as Cranford Grange, for three and a half years.

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Review from Simon L (Son of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring, thoughtful and fun! My mum appreciated all three during the two and a half years she lived at Cranford Grange. As her needs changed so did the care. Seeing so many different smiling faces throughout the day gave my mum a mental lift and she enjoyed the company of many of the staff.
Access to management, nursing and caring staff is easy which means that you can always get an update on your loved one if you are unable to visit.

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Review from Elaine J (Daughter of Resident) published on 27 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been cared for by Cranford Grange Care Home (formerly Sunrise) for three years, within the specialist dementia neighbourhood. I cannot recommend them highly enough. Their specialist care is outstanding, treating Mum and Dad as individuals but also as a couple. The environment
is purpose-built, so perfect for those not as able as others. The team are dedicated to providing superb levels of personal attention and genuinely care and, indeed, love their clients. Having to find care for my loved and adored parents was extremely stressful and heartbreaking and my heart goes out to anyone in this situation, but we struck gold first time with Cranford Grange and from initial enquiries, to then being part of the family for three years has been a complete comfort and reassurance. If you have an issue they will have almost certainly dealt with it before and have the expertise to help. Nothing is too much trouble. A fabulous team of dedicated, caring professionals. I wish you well.

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Review from Susan D (Daughter of Resident) published on 26 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently spent 4 weeks in respite care at Sunrise following a hip replacement. She was treated with kindness and respect throughout her stay. She is a very quiet and private lady and not one for mixing with others. Her wishes were taken care of at all times including all meals in her room
for which she/I was extremely grateful.
She went into Sunrise walking with a frame and came out walking with her stick which is where she was prior to her fall.
All the staff from admin, carers, nursing and cleaners were excellent and I can't thank you enough for looking after her albeit for a short time. If respite is needed in the future, we will return without a doubt.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for taking the time to review Sunrise of Mobberley. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and are looking forward to welcoming her back in the future if your family's requirements change. We deeply appreciate your kind words and are thrilled to have played a part in your mother's recovery. Thank you


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Review from John D (Son of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 10-years, and the facilities and meals are outstanding.
Her care is outstanding, from nursing assistance after 2 cataract operations and other senior ailments. She enjoys her days at Sunrise and has survived the Corona pandemic through the care taken by the management.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Mobberley, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.


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Review from Michele O (Daughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Sunrise Mobberley for 4 week respite period during April 21 following a hip replacement.
From my initial visit until the end of Mum's stay, I have been most impressed by Sunrise.
Most importantly, Mum settled straight away and found the staff to be very caring. The food is very good,
the bedroom is comfortable, and there are plenty of activities to keep residents busy. (Mum is now apparently very good at scrabble)!
Mum needed a lot of physio post-op, and so the link-up with PhysioFit was excellent.
We were lucky in that the Covid visiting rules became less stringent during Mum's stay, but it is clear that Sunrise has striven to help residents see their loved ones whilst keeping everyone safe and within the rules.
I would not hesitate to recommend Sunrise.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you so much for your kind comments. We are absolutely delighted that your mum enjoyed her 4-week convalescence stay with us and has returned home with renewed confidence. We are eternally grateful that our partnership with Physiofit has been maintained throughout the pandemic and kept our residents mobile whilst the Activities team will be thrilled to hear that the giant scrabble has finally received the accolade which its due. The care team wish her the very best in her continued recovery.


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Review from Sheila Y (Daughter of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother received exceptional care at Sunrise Mobberley.
Everything possible was done to keep her spirits up in this strange COVID year.
The team went the extra mile when visits were restricted and truly became Mum’s extended family.
We thank them all very sincerely.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you ever so much, Sheila, for your kind words, and your nomination of the team. It has been a strange year indeed, and we are exceptionally grateful to you both for understanding and adapting the required visiting arrangements in order to keep all of our residents, including your lovely mum, safe and well throughout. We very much look forward to welcoming you as a volunteer and remaining a part of our extended family here at Sunrise of Mobberley.


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Review from Sophie G (Granddaughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise of Mobberley has proved to be outstanding with the care of my grandmother, particularly in the unprecedented time of lockdown. She has been beautifully loved and cared for by exceptional carers, well occupied by the activity staff and nourished by top quality food. All in all, she has had many
wonderful years, very happy and contented at this amazing care home. Thank you to the manager and the staff.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you ever so much for your feedback Sophie, it is greatly appreciated by the entire team. Having remained free of any covid outbreak throughout the pandemic, we very much look forward to welcoming you back to visit your grandmother as soon as the regulations permit and making full use of our newly installed picnic area.


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Review from Rick G (Son of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very welcoming and always helpful and obliging to us as relatives. They were available at all times to answer our questions about Dad’s progress and well being. They were clearly and genuinely concerned about him as an individual and did everything to help him make progress in his respite
care.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you so much for your feedback; it is always a pleasure to welcome residents who choose to stay with us for a convalescence respite stay and the sense of satisfaction the team have when we see them return home, having supported them to improve their confidence and independence. The entire team send their very best wishes to you all.


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Review from Glyn Y (Husband of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been impressed by all aspects of Sunrise of Mobberley, but since the Covid, I have been overwhelmed by the excellence of Sunrise of Mobberley. The care shown over the last year has been fantastic. The manager leads fantastic staff, helping residents and staff, and communicate brilliantly
with relatives, especially the need for total lockdown when they have been required. Learn with compassion could be a motto for Sunrise of Mobberley.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you so much for your kind words, Glyn. The entire team have worked so hard throughout this pandemic to ensure that all of our residents and their relatives remain safe, and your feedback is truly appreciated.


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Review from Alison M (Daughter of Resident) published on 29 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our parents moved to Sunrise, Mobberley from London some 2 years ago.
They were reasonably well at the time but needed a little more help. (Their beloved cat ‘Asbo’ joined them in the 2 bedroom suite!).
The help and assistance offered was dignified, and respectful in manner and the carers were
eager to learn about their lives and interests earlier in their lives.
In June 2020 our mother passed away aged 94, followed by my father in December 2020. They had been married since 1950.
The professional care and attention they received was nothing but excellent from all departments throughout the time spent there.
Equally, as a family, we have been supported throughout with kindness and understanding.
Without any hesitation, we would recommend this dedicated home from home for the elderly.
We will miss them and The Sunrise of Mobberley family.

Reply from Su Gallagher, General Manager at Cranford Grange

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Mobberley – particularly at such a difficult time. The team here are so grateful that your parents had such a positive experience of the home and this extended to family members and friends.


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Cranford Grange is calculated as follows: ( (247 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 258 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Cranford Grange is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (94)

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Meet the Team (1)

Lisa

Lisa Burrows

Job Title: General Manager

Cranford Grange offers a superb tranquil retirement option for those with a love of the countryside. As General Manager, and a registered nurse with over 30 years of experience and previous matron, I set exceeding high standards of nursing care. I am passionate about the delivery of high-quality care to residents and proud to lead a team of dedicated and knowledgeable professionals here at Cranford Grange. Within the health and social care sector, we strive each day to ensure that we create a culture of integrity and professionalism. My favourite part of the day is time spent with residents, either in the bistro joining them for a cup of tea or in the activities lounge, hearing how we've made a positive impact on their life, and understanding how we can continue to grow and meet their diverse needs. Whenever I have spare time, I enjoy rambling through the countryside with my family and our springer spaniel.