Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
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9.9 125 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. The skilled team provides nursing, residential and respite care for older people including those living with dementia.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for residents to enjoy. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourages residents to stay active and ensures all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

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Care Provided by Cranford Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Burrows (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (108)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cranford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cranford Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cranford Grange Reviews (125)

Total of 125, showing 61-80
9.9

Cranford Grange has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Cranford Grange has 125 reviews.

Overall Experience

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Review from L D (Daughter of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank all the wonderful staff at the Sunrise Home in Mobberley. I cannot express our gratitude enough. Through these times, they have cared for and supported my father with their continuing professionalism and with kindness and love. We have a weekly FaceTime with him which for the family
and my father has been wonderful. His spirit has been good which is completely down to the dedication of the teams there. It is a very happy, caring environment which, in these times, has made a difficult 2020 the best it could be for Dad.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Mobberley, we pride ourselves on understanding our residents' needs to respect their independence and give a real sense of being at home.


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Review from Michael K (Son-in-law of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The last six months have been difficult for everyone due to the Corona Virus. During this period we have all seen bad press associated with care homes, the lack of information, PPE and many other related issues. My experience with Sunrise of Mobberley has been nothing like this! Information/communication
has been first-rate throughout. All staff members know the current situation when we speak on the phone and whilst most places have kept their "doors locked" Sunrise put a safe system in place to allow family visits - again taking that extra step and making the effort to allow life to continue. Testing over the period has been carried out and no cases of the virus have been found thanks to the efforts of everyone at Sunrise. I'm only pleased my father-in-law is a resident and my wife and I would just like to say a big thank you to everyone involved for going that "extra mile".

Reply from Lisa Burrows, General Manager at Cranford Grange

Here at Sunrise of Mobberley, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.


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Review from Gareth Y (Son of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are very good at Sunrise and there is a general feeling of a relaxed, supportive and comfortable place for residents to live. The staff are very caring, ensuring they look after everyone in a very friendly manner. Knowing the care and support people are given is very reassuring and comforting,
particularly given the current difficult circumstances. The additional support and communication through this time has been great.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Mobberley and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.


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Review from Sue A (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the professional
and caring way the whole Sunrise team at Mobberley have handled the COVID-19 situation. I couldn’t have wished for better care for my Mum. They have been superb in maintaining the necessary hygiene and safety measures - the fact that all residents and
staff have been tested and are 100% clear speaks for itself.
This has obviously been a difficult situation for all, and the way they have
managed it has been first class. Excellent communication throughout to keep
families updated, and they have also enabled regular contact via FaceTime
calls, with wonderful support from their team. All the staff are
incredibly caring and also provide for the mental and emotional wellbeing of
the residents. It was a tough decision to move my Mum to a home, but I don’t
regret it for a minute now. She has been in the best possible environment
during this situation.

Reply from Lisa Burrows, General Manager at Cranford Grange

We are thrilled with your positive experience and are so glad your mother has settled in so well to Sunrise of Mobberley. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from Rachel Y (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents went into Sunrise initially on a respite basis before moving down South but stayed 4 months during the lockdown. Sunrise did an amazing job keeping residents safe and well cared for during such challenging times. I was particularly impressed with the regular informative and reassuring communications
with family members and the desire to be flexible whilst maintaining rigorous infection controls. Thank you so much!

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for taking the time to review Sunrise of Mobberley. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your parents stay with us and looking forward to welcoming them back in the future, if their requirements change.


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Review from Julie C (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care my mother receives and the dedication of all the staff. They have done an outstanding job keeping her safe and well in these very difficult circumstances. We have been kept updated and have enjoyed our FaceTime calls.

Reply from Lisa Burrows, General Manager at Cranford Grange

Here at Sunrise of Mobberley we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from Sarah C (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have lived together at Sunrise Mobberley since last November. We chose this home partly because it has lovely couple suites, where Mum and Dad (married for 56 years) could be together with their little dog too (so wonderful to find a home that welcomes pets) and partly as it is so beautiful
(both the building itself and the green setting). The staff have been very kind and helpful at all stages, and we have been really impressed with how thoroughly they have dealt with the COVID-19 situation. I have found great peace of mind in knowing Mum and Dad are being well cared for. Sunrise is a truly lovely home, which I would recommend thoroughly to others.

Reply from Lisa Burrows, General Manager at Cranford Grange

We are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Mobberley. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.


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Review from Phil E (Son of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Sunrise for over five years and we are extremely grateful to all the staff for the care, love and devotion that they demonstrate every day. I can't imagine the difficulties that Covid-19 has created but the dedication of all the staff to keep our loved ones secure and well has been immense.
I've
not seen my Mum for 12 weeks but the communication has been exemplary and throughout this health crisis we have been comforted knowing that Mum is in truly safe hands.
I have recommended Sunrise on 2 occasions to other families and would not hesitate to do so again in the future.
Thank you to the whole Sunrise team.

Reply from Lisa Burrows, General Manager at Cranford Grange

Here at Sunrise of Mobberley we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from Susie W (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who needs full-time care, was offered a place at Sunrise at very short notice after my father died 9 months ago. I had visited a number of possible care homes but was immediately impressed by the atmosphere and the friendliness of the staff when I came to see the place the first time. They
say you should go by instincts and follow first impressions and this was absolutely the case with Sunrise of Mobberley.
I live abroad so it is vital for me to be sure that the standard of care and facilities are as they claim to be and this has really been my experience. The staff are wonderful, exceedingly patient and genuinely caring for all their residents irrespective of their needs. The facilities are excellent and the food is marvellous - I have managed to experience this at first hand, trying to make my visits coincide with lunch!
To top it all now, Sunrise's handling of the Covid crisis has been beyond expectations and so praiseworthy with apparent full control of the situation.

Reply from Lisa Burrows, General Manager at Cranford Grange

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Mobberley we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.


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Review from Ann (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been extremely grateful to the management and wonderful staff at Sunrise Mobberley. They have looked after my mum with dedication and kindness for the last three years. Their approach to the Coronavirus crisis has been exemplary. They have kept family informed at every stage, taken steps to prepare
in a timely manner and kept the residents safe, sometimes involving considerable sacrifice to themselves.

Reply from Lisa Burrows, General Manager at Cranford Grange

Here at Sunrise of Mobberley, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.


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Review from Anne (Daughter of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise has looked after my very elderly Mum for several years, their care and compassion is wonderful at every level. She has been very poorly at times but no matter how busy they are the nurses have always kept in touch to let us know how she is. There is a lovely friendly and caring atmosphere and
as a family, we are so grateful that Mum is so very well cared for.

Reply from Lisa Burrows, General Manager at Cranford Grange

At Sunrise of Mobberley, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home.


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Review from Jacqueline S (Daughter of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited several care homes, I was amazed at the standard of Sunrise of Mobberley from the second I walked in. It’s inviting, spacious, spotlessly clean, whilst retaining a homely and welcoming feel. The staff are all so dedicated to the residents treating them with kindness, dignity and respect.
They all feel like friends to the whole family and cannot do enough to help in any situation.
The rooms are bright, clean and fresh whilst being cosy. There are numerous quiet areas where the family can sit with residents during visits. The food is excellent and served in lovely dining areas or in the room should the residents wish. Outside of mealtimes, there is also 24-hour access to drinks and nibbles. Placing loved ones into care can be very distressing, the management and the care teams were so supportive throughout the process and gave the family complete confidence and reassurances. Both our parents are very happy and settled here. I have yet to find anything rating below excellent.

Reply from Lisa Burrows, General Manager at Cranford Grange

We are thrilled with your positive experience and are so glad your relative has settled in so well to Sunrise of Mobberley. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from Annie G (Daughter of Resident) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently residing in Sunrise of Mobberley for an extended period of respite care following a minor stroke.
The personal and nursing care she is receiving is professional, caring and to a very high standard. She has enjoyed very good food, lots of interesting activities, particularly
over Christmas, and loved the hair-dos and manicures. Mum is considering returning to her own home in the near future - a real testament to the standard of care!
The building itself is in a beautiful location and very well appointed with en suite rooms and excellent public areas - there is a lovely warm feel to the place as you enter.
I am happy to recommend Sunrise of Mobberley, thank you to all the team.

Reply from Lisa Burrows, General Manager at Cranford Grange

At Sunrise of Mobberley, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.


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Review from Shirley W (Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I were made very welcome and well looked after.
The residents we met were friendly and the staff were lovely and extremely caring and helpful.
I would recommend this Sunrise to anyone and hope to return here one day myself.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Irene M (Daughter of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother lived at Sunrise for around 18 months. She could not have had better care. The facilities are wonderful, the staff are warm and caring and Sunrise made sure her final days were pain-free, dignified and untroubled. We live abroad and when we phoned - daily towards the end, there was always
someone there to give us a briefing on her state. She loved being there - the facilities were first class - and the staff were more caring than I could have imagined. It could not be less like the sort of place many people have in mind when they talk of a "home". Sunrise was more than a home from home and we shall always remember the care and kindness of everyone there.

Reply from Lisa Burrows, General Manager at Cranford Grange

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Mobberley – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from John K (Son of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent the last two years of her life at Sunrise of Mobberley and I have visited her at least once a week. Each time I have found her to be clean and well cared for. The nurses and carers have been very supportive of me and my mother. Mum said many times that everyone was very kind to her
and when I had some funding issues with the Council and the CCG, the management at Sunrise were very supportive. I consider myself to be quite fortunate in having been able to get mum a place at Sunrise of Mobberly.

Reply from Lisa Burrows, General Manager at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from S D (Son of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The general manager and the entire team at Sunrise Mobberley have looked after my father superbly. I would highly recommend this home for anyone looking for expert care for their elderly parents. Nothing has been too much trouble and the price for a private suite worked out cheaper than other homes
around the Alderley Edge area. Food, laundry and entertainment are first class and we couldn't be happier.

Reply from Marketing, Marketing at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.


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Review from Jonathan M (Son of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Sunrise in the Autumn of 2018 when the task of caring for my ill father became too much for my 90-year-old mother. My mother was adamant that this would be for a limited period and she would move back into the family home. Sadly my father passed away before Christmas. The care
for them both during his illness and the kindness on his passing were exemplary. Most importantly for me, the friendliness of the staff, combined with the atmosphere of the facility (more like a hotel than a care home) has persuaded my mother to stay on, where she can get the support she needs. She is extremely happy with her new situation and finding a new lease of life in the supportive environment.

Reply from Marketing, Marketing at Cranford Grange

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Mobberley – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Fiona L (Daughter-in-law of Resident) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents-in-law moved into Reminiscence in July 2018. The staff have been very supportive, caring and professional in all they have done. They have also been very patient when needed and have tried to make the transition into residential care as easy as possible. My father-in-law has been very unwell
and sadly has now recently passed away. During the time he became increasingly unwell, the care staff regularly kept my husband and me informed of his condition and on an ongoing basis, we are also informed when a GP has made any changes.
The couple suite my mother-in-law stays in is of a very high standard having recently been refurbished. There is plenty of room and it has been very tastefully decorated and the furnishings are also of a high standard.
The food and drinks provided are varied and of good quality as well as individual needs being provided for.


In my opinion, Sunrise is one of the best Care homes I have had experience of. I would certainly recommend it to others.


Reply from Marketing, Marketing at Cranford Grange

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Mobberley – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Sarah E (Daughter of Resident) published on 27 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother joined Sunrise on a respite care basis following a small stroke and a diagnosis of vascular dementia. We later extended this to a stay of 3 months. This gave us time to properly assess her long-term needs leading to the decision to move her to a warden controlled retirement flat. At all times,
she was treated with care and respect by the staff. It was, also, reassuring that our decision for her to live a little more independently was greeted with support and encouragement.
Sunrise definitely met our needs at what could have been a very difficult time.
We had looked around a few residential homes before choosing Sunrise and found that it stood out in terms of cleanliness and the quality of surroundings. It has allowed my mother to regain her confidence in a safe and caring environment and has surpassed our expectations.

Reply from Marketing, Marketing at Cranford Grange

Thank you for taking the time to review Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming them back in the future if their requirements change.
The Sunrise of Mobberley Team


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Cranford Grange is calculated as follows: ( (247 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 258 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Cranford Grange is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (94)

Top 20 Large Care Home Groups 2025

Recipient: Care UK

Date: Friday 31 Jan 2025 More details

The National Care Awards finalist

Recipient: Care UK

Date: Monday 09 Sep 2024 More details

The National Care Awards finalist

Recipient: Cranford Grange

Date: Monday 09 Sep 2024 More details

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Meet the Team (1)

Lisa

Lisa Burrows

Job Title: General Manager

Cranford Grange offers a superb tranquil retirement option for those with a love of the countryside. As General Manager, and a registered nurse with over 30 years of experience and previous matron, I set exceeding high standards of nursing care. I am passionate about the delivery of high-quality care to residents and proud to lead a team of dedicated and knowledgeable professionals here at Cranford Grange. Within the health and social care sector, we strive each day to ensure that we create a culture of integrity and professionalism. My favourite part of the day is time spent with residents, either in the bistro joining them for a cup of tea or in the activities lounge, hearing how we've made a positive impact on their life, and understanding how we can continue to grow and meet their diverse needs. Whenever I have spare time, I enjoy rambling through the countryside with my family and our springer spaniel.