Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
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9.9 125 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. The skilled team provides nursing, residential and respite care for older people including those living with dementia.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for residents to enjoy. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourages residents to stay active and ensures all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

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Care Provided by Cranford Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Burrows (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (108)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cranford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cranford Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cranford Grange Reviews (125)

Total of 125, showing 101-120
9.9

Cranford Grange has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Cranford Grange has 125 reviews.

Overall Experience

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Review from Jayne L (Daughter of Resident) published on 29 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sunrise provides a very safe environment for elderly people with dementia. The setting (building & surroundings) are excellent as are the rooms. There are some great staff at Sunrise, and all the staff treat the residents with respect and the majority (not all) make a real effort to engage with the
residents, creating a home-from-home atmosphere, and there are plenty of arranged, fun, activities for the residents to participate in. A few improvements would be that the dementia ward was on the ground floor with easy, secure access outside for the residents and wish there were more frequent trips outside.
The staff are always busy, agency staff are used in part, and it feels sometimes as if they operate on the margin of being understaffed.
Overall, I am very happy with how my mother is cared for at Sunrise and would definitely recommend their location and care services.

Reply from Marketing, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Sandy R (Niece of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is a very caring supportive environment for my aunt who has advanced dementia. She is in the specialist dementia unit where the staff are highly skilled with dementia patients. My brother and I are highly satisfied with her care. The only issue we have is that the home is very expensive!

Reply from Marketing, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Jane J (Daughter of Resident) published on 8 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been impressed by the standard of care offered to my father by the staff in Reminiscence. They have been respectful, understanding and have managed his declining mental and physical health with warmth, professionalism and good humour.


I have felt involved in changes of treatment and have

felt well supported during this difficult time. There have been a few administrative errors, which have been frustrating but have all been resolved satisfactorily. I have found the concierge staff particularly helpful and supportive.

Reply from UK Marketing, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.


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Review from Isabelle P (Daughter of Resident) published on 7 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Received a very warm welcome from the Director of Communications who is very helpful and very responsive. She was the "front of house", and did a very good job. The rooms are excellent and there is a wide choice of activities.

Reply from Marketing, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Ann S (Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here in 2012 with my husband.
My husband died here in 2013 and I have stayed on as we sold our home and I need a certain amount of care myself.

Reply from UK Marketing, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.


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Review from Dom M (Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care and attention is good. Being a person more able than a lot of the residents I do object to staff entering my room at all hours enquiring 'are you alright'.
If I had a problem I have a buzzer and I do cherish my independence.

Reply from UK Marketing, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.


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Review from Richard K (Son of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After considering various care homes, we decided on Sunrise of Mobberley for my elderly mother because it has a warm and friendly feel to it and is able to offer specialised professional care to residents with dementia. My mother has been resident at Sunrise for 6 months and is very happy there.

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Review from Glennis C (Daughter of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt completely at ease as soon as I walked into this beautiful home, the staff are welcoming, friendly, helpful and absolutely nothing is too much trouble. The suites are superb I struggled to find suitable accommodation for both my parents and this was as close as I could get. Excellent food, decor,
care, activities and gardens, I cannot praise Sunrise Mobberly highly enough!

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Review from A S (Daughter of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place where my father has happily moved into. It feels more like a hotel than a retirement home. People are very caring. Food is lovely.

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Review from Martha H (Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My residence here continued to be very pleasant since my arrival, with no complaints either relating to my room, and the carers also. About six weeks ago, I suffered a really serious angina attack and almost thought it was a small heart attack. Well, all the time (many hours), two carers stayed with
me in direct contact with the medical nurse by telephone and during the ambulance visit. They were so patient and later the next day I was attended to by an excellent doctor.

Reply from Sunrise Team, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Paul A (Respite Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For 'short stay respite care', Sunrise at Mobberley provided a good service, as indicated in my ratings.

Reply from Lewis Sluman, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to review Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you in the future if your requirements change.
The Sunrise of Mobberley Team


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Review from M D (Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

6 and a half years experience living at Sunrise has been very satisfactory. Although initially active and independent, with the passage of time and ageing, we have come to appreciate the immediate help forthcoming on those occasions when the emergency blue alarm had been activated due to falls, faints,
stroke etc.


Very busy care staff are always helpful and friendly when approached and they respect our independence and privacy. Catering here at Mobberley is always of a very high standard and much appreciated, as is overall cleanliness and housekeeping throughout the development. Senior management is very much visible and approachable.


Reply from Lewis Sluman, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Fay P (Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived here for two and a half years with respiratory problems and have to use oxygen and an inhaler. On the whole, I am very well cared for both medically and everyday caring.

Reply from Lewis Sluman, Digital Marketing Executive at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Peter T (Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been here for 2 and a half years. I have noticed that due to the home now being 95% nursing which was not the case when I first arrived. The caring staff, due to the type of nursing care needed, their moral is low and they do not have time to talk to you when you sometimes need it.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from David G (Son of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled into Sunrise of Mobberley really well. The staff are very caring and quickly adapt to different residents needs. Management is very good. My only small complaint would be surrounding the cleanliness of the area surrounding Mum's chair. Overall very satisfactory.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Lorna T (Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from K R (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, particularly when ill or just out of hospital.
I have been a resident here for seven to eight years and crucially there were plenty of excursions in the bus.
It appears that bus outings are no longer considered important which is a shame.
Sunrise, although lovely, is extortionately expensive
- something that most people cannot afford.
What used to feel like a retirement home now feels like a nursing home.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


The Sunrise of Mobberley Team


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Review from P S (Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent premises, well furnished. Good food, excellent staff and good activities.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from P P (Son of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sunrise Mobberley for nearly 2 years. She is very well cared for in a very friendly environment. She is safe and happy.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from Douglas S (Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service and staff.

Reply from UK Marketing, Marketing Assistant at Cranford Grange

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Cranford Grange is calculated as follows: ( (247 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 258 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Cranford Grange is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (94)

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Meet the Team (1)

Lisa

Lisa Burrows

Job Title: General Manager

Cranford Grange offers a superb tranquil retirement option for those with a love of the countryside. As General Manager, and a registered nurse with over 30 years of experience and previous matron, I set exceeding high standards of nursing care. I am passionate about the delivery of high-quality care to residents and proud to lead a team of dedicated and knowledgeable professionals here at Cranford Grange. Within the health and social care sector, we strive each day to ensure that we create a culture of integrity and professionalism. My favourite part of the day is time spent with residents, either in the bistro joining them for a cup of tea or in the activities lounge, hearing how we've made a positive impact on their life, and understanding how we can continue to grow and meet their diverse needs. Whenever I have spare time, I enjoy rambling through the countryside with my family and our springer spaniel.