Thornton Manor Nursing Home

Thornton Green Lane, Thornton-le-Moors, Chester CH2 4JQ
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7.9 10 Reviews
  • Thornton Manor Nursing Home, Chester

Care Provided by Thornton Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Care and Support TM Ltd
  • Person in charge
  • Deborah Dawson (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Number of floors: 1

Funding & Fees Guide for Thornton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Our fees are based on an individual assessment of needs and can vary. We accept both private, NHS and local authority funding.


Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is open house and an appointment is not necessary


  • Parking
  • Ample free parking within the grounds of Thornton Manor


Thornton Manor Nursing Home Reviews (10)

7.9

Thornton Manor Nursing Home has a Review Score of 7.9 (7.924) out of 10, based on 1 reviews in the last 2 years. Over all time Thornton Manor Nursing Home has 10 reviews.

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9
Overall Experience  Overall Experience 5.0 out of 5

This home offers an exceptionally high level of care to all the residents, the care team go above and beyond the level they offer.
Having read recent newspaper reports of care homes giving poor care, I was appalled to see Thornton Manor included in a very poorly written article.
The centre is clean,
offers a high level of catering and is undergoing major upgrades that do not impact on the residents.
My mum has been here for almost a year and we are truly grateful to all of the staff and the hard work they commit to.

Reply from Deborah Dawson, Director of Nursing/Manager at Thornton Manor Nursing Home

Dear Susan, many thanks for such a lovely and positive review. We will share your feedback with the whole team.
With very best wishes, the manager.


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Overall Experience  Overall Experience 4.0 out of 5

My dad has been at Thornton for a few years now and has seen a wide range of improvements whilst there. There is so much for the residents to do if they choose, the staff are so friendly and caring. Unfortunately, my dad has to be in a nursing home but I am happy that it is Thornton.

Reply from TJ Adamson, Registered Manager at Thornton Manor Nursing Home

Thank you so much for these lovely words. We really enjoy looking after our residents and helping them to achieve their very best potential.


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Overall Experience  Overall Experience 5.0 out of 5

No one plans to need to live in a care home, but if you do then Thornton Manor is as close to a home from home, with a family away from family as you are ever going to find. You might find posher looking care homes, but when the chips are down it's caring that matters. Thornton Manor tailor personalised
care to each and every resident and staff member and it shows in how really challenged, sick residents get the very best fun, life and quality out of their lives. From animal farm, crazy golf, dancing, games, baking days art and crafts are the icing on the cake of good all-round quality nursing care...and it helps the staff are slightly bonkers, in the very best way possible, as they are up for fun and games or quiet times as the residents need. So glad we found this place.

Reply from TJ Adamson, Registered Manager at Thornton Manor Nursing Home

This is absolutely lovely to read! We love doing what we do here and are so happy you feel this way. Thank you so much.


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Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my mum receives at Thornton Manor, the staff are brilliant with her. They treat her as though she's a member of their own family, kind and considerate. The improvements made recently are great, she was even seen playing crazy golf. I can't wait to be able to go back and play
a game with her.

Reply from TJ Adamson, Registered Manager at Thornton Manor Nursing Home

Thank you so much for your lovely review. We’re so happy that we can make mum feel at home and happy here and can't wait to see you back.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Thornton Manor since last July. At first, I didn't want him to go there because of the travelling for me but I am so glad I made the decision for him to go there. They are all like my 2nd family now. Loving and caring, dedicated staff.

Reply from TJ Adamson, Registered Manager at Thornton Manor Nursing Home

I’m so happy to know that you're happy with the care your husband received and as you know we love our relatives as much as our residents and can’t wait to see you all back again.


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Overall Experience  Overall Experience 5.0 out of 5

I'm 37 and had to move here from where I lived due to a stroke. All the staff are friendly, and I'm glad I came to this home. Staff include you in things, they are reliable and treat me in a way I feel safe. I would recommend to any family looking for somewhere.

Reply from TJ Adamson, Registered Manager at Thornton Manor Nursing Home

Hi Nicki,
Thanks for taking the time to comment and share your experience for others to see. I'm glad your happy here and must say its a pleasure working with you.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter receives excellent care and support here. The staff are caring and professional. The manager is almost always available and seems to constantly planning and implementing activities and projects to entertain and improve life for the residents. My daughter is happy there, and that is the most
important thing.

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Overall Experience  Overall Experience 5.0 out of 5

After some less than positive experiences in other establishments, the level of care offered by the outstanding staff of Thornton Manor is a joy to behold.
Staff make time to form relationships with residents, which plays a huge part in establishing comfortable living for them.
Nothing is too much
trouble.
Excellent.

Reply from Jane Green, Manager at Thornton Manor Nursing Home

Thank you so much for your kind and positive comments. I will ensure that your comments are cascaded to all staff at Thornton Manor.


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Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Thornton Manor in February this year. I cannot praise the manager and all the staff enough. Everyone is so welcoming and reassuring to us as visitors.
The care my mum is receiving is brilliant, the treatment she receives is respectful and genuinely caring.
The atmosphere and ethos
is warm, safe and relaxed. I feel mum is receiving the best care possible, I no longer worry about her as I know she is in good hands.

Reply from Jane Green, Manager at Thornton Manor Nursing Home

Thank you so much for taking the time to review our home. It means a lot to me and the staff that you took the time to share your views and your positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

A marvellous care/nursing home my wife is an iconic lady by name, she is treated just the same as the other patients/residents, having suffered a medical negligence accident, her memory, balance and everything, thankfully with very good care from Thornton Manor Care Home. She recovered 90 percent, it's
taken 3 years. I've travelled 1000 miles yearly to support my wife at 84 years, it's very hard.

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Current Review Score: 7.9 (7.924)

Overview of Review Score

The Review Score of 7.9 (7.924) out of 10 for Thornton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Thornton Manor Nursing Home is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.106 Points relating to the number of positive Reviews for Thornton Manor Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 1 Positive Reviews ÷ 9.4 = 0.106

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Thornton Manor Nursing Home

What types of Care is Thornton Manor Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thornton Manor Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Thornton Manor Nursing Home have?

There are 47 Single Rooms.

What are the Facilities & Services at Thornton Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thornton Manor Nursing Home to the centre of Chester?

5.5 mile(s) as the crow flies, distance by road may be significantly further.