Vale Court Care Home

9b Chester Road, Whitby, Ellesmere Port CH65 9BD
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8.2 41 Reviews
  • Vale Court Care Home, Ellesmere Port
Vale Court Care Home is a Cheshire facility that offers en-suite accommodation for residential and nursing care requirements, being purpose-built to modern care standards.

This home has a comfortable and homely environment, with private grounds ideal for relaxing and recuperation, and a home-cooked food menu to enjoy.

At Vale Court residents have a number of entertainments and local trips to enjoy, with personal hobbies also encouraged, together with a number of additional therapies.

Care Provided by Vale Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Multiple Sclerosis
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Referrals welcome from private paying clients or local authority & NHS clients
    • Ages 55+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Vale Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Residential Dementia Care £1,250 – £1,350
    • Self-Funded Nursing Care £1,100 – £1,200
    • Self-Funded Nursing Dementia Care £1,250 – £1,350
    • RESPITE Self-Funded Residential Care £1,100 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,350
    • RESPITE Self-Funded Nursing Care £1,100 – £1,200
    • RESPITE Self-Funded Nursing Dementia Care £1,250 – £1,350
  • Fees will be discussed on an individual basis .Support can be available from the local authority or local ICB and dependent upon individual circumstances.


  • (these prices are only a guideline, please contact Vale Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No visiting restrictions


  • Parking
  • Private parking available onsite with disabled bays.


Total of 41, showing 41-41
8.2

Vale Court Care Home has a Review Score of 8.2 (8.245) out of 10, based on 4 reviews in the last 2 years. Over all time Vale Court Care Home has 41 reviews.

Overall Experience

  • 29
  • 11
  • 1
  • 0
  • 0

Date Published

41
4
4
4
37
Overall Experience  Overall Experience 5.0 out of 5

As a family, we are extremely impressed with this care home. It's a cliche but they do go above and beyond. The staff actually care about the residents. This isn't just a case of a couple of the staff being good. All the staff encountered have had the same attitude and approach.


My dad has

been a resident in the dementia unit for about 6 weeks so far and has really settled. We feel like he is safe here and also happy. The staff make an effort to engage him and not just leave him to veg in his chair all the time. I think the balance is right as is the judgement of what's right for the individual!


He had been in 2 homes in the area previously and this is so much better.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.245)

Overview of Review Score

The Review Score of 8.2 (8.245) out of 10 for Vale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for Vale Court Care Home is calculated as follows: ( (32 Excellents x 5) + (10 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 48 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.703 Points relating to the number of positive Reviews for Vale Court Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 4 Positive Reviews ÷ 12.2 = 0.328

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 26 Feb 2025

Please call to enquire about general nursing or dementia nursing placements


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