Weston Park Care Home

Moss Lane, Macclesfield SK11 7XE
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9.5 77 Reviews
  • Weston Park Care Home, Macclesfield
Weston Park Care Home is located on the edge of Macclesfield and is convenient for shops, amenities, public transport and the motorway network.

This purpose built care home provides accommodation in single occupancy rooms, all of which have private toilet facilities.

Weston Park provides TV lounges and quiet sitting rooms for residents to relax and socialise in. Separate dining rooms, where residents can enjoy the company of others at meal times, are also available. A good variety of home cooked food based on traditional cooking using fresh produce is served. Special diets are catered for and daily choices are available.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. A range of complementary therapies can be arranged for residents.

The home provides a varied programme of activities.

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Care Provided by Weston Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • John Craig (Home Manager)
  • Admission Criteria
    • All referrals irrespective of source.
    • Ages 55+
  • Room Information
    • Single Rooms (102)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Weston Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,350

  • Fees dependant on individual's needs. Nursing needs will also attract FNC fee
  • (these prices are only a guideline, please contact Weston Park Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting policy.


  • Parking

  • The home has a medium sized car park which can get busy at peak times.


Weston Park Care Home Reviews (77)

Total of 77, showing 41-60
9.5

Weston Park Care Home has a Review Score of 9.5 (9.542) out of 10, based on 23 reviews in the last 2 years. Over all time Weston Park Care Home has 77 reviews.

Overall Experience

  • 42
  • 24
  • 5
  • 2
  • 4

Date Published

77
8
15
23
54

Review from Alison N (Daughter of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with Mum's care in what has been very challenging times for all at Weston Park. The home has coped well and kept the family up to date with any changes. It has been difficult for all, especially the residents with extra needs and you have done very well.

Reply from Trish McCaffrey, Support Manager at Weston Park Care Home

Thank you so much for your kind feedback. The home has indeed faced some difficult times but with the support of people like you, we are stronger than ever.


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Review from G R (Daughter of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Today I visited my mum, it was wonderful to see most of the residents enjoying time with a wonderful lady who entertained us with musical bingo and songs. I would highly recommend this facility.

Reply from Trish McCaffrey, Support Manager at Weston Park Care Home

I have shared your lovely comments with the activity coordinator, who has asked me to thank you on her behalf for your heartfelt feedback. As the home manager, it is wonderful to know that we are bringing joy to the lives of others.


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Review from R J (Daughter of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are always very helpful, friendly, caring and do their best to keep residents happy. Communication with relatives is good. Video calls have been great during visiting restrictions.

Reply from Trish McCaffrey, Support Manager at Weston Park Care Home

Thank you for your lovely comments which I will share with the staff who will be pleased to hear your feedback. Although the home is now fully open to visitors again, we will continue to support video calls as we know how important these are to families and friends who live some distance away.


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Review from Stephanie E (Daughter of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived today and there was a lady providing musical bingo and singing with the residents, they loved her and it was nice to have some life in the lounge for the residents and visitors. The lounge looks lovely as it's been painted.

Reply from Trish McCaffrey, Home Manager at Weston Park Care Home

Thank you so much for your lovely feedback. Our dedicated activities coordinator is so happy to know that you enjoyed your visit and that her efforts to make the lives of all residents the best they can be has not gone unnoticed.


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Review from P B (Nephew of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care.

Reply from Trish McCaffrey, Home Manager at Weston Park Care Home

Thank you for completing a review. I am so pleased to hear that you are happy with the care we provide for your Aunt.


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Review from B M (Friend of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have Whatsapp calls with our relative, organised by Weston which are so lovely and we enjoy them so much. March 1st we are here for Pancake Day and we are so looking forward to it.

Reply from Trish McCaffrey, Home Manager at Weston Park Care Home

Thank you so much for taking the time to complete the review. Both you and your husband were great sports on Pancake Day and we hope you will join us at our next event.


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Review from Craig T (Son of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time we visit we have always been most welcome. The care Mum has has always been very good in my opinion. She is very well-liked and good care is taken.

Reply from Trish McCaffrey, Home Manager at Weston Park Care Home

Thank you so much for your show of appreciation and kind words. It is a pleasure caring for your mum.


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Review from K S (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Lovely care home.
All staff are lovely and caring and look after my mum.

Reply from Trish McCaffrey, Home Manager at Weston Park Care Home

Thank you so much for taking the time to write a review. We appreciate your comments and continually strive to achieve the best we can for everyone in our care.


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Review from Lorraine S (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very kind and caring. When problems arise, they are quick to address the solution and sort things out.

Reply from Trish McCaffrey, Support Manager at Weston Park Care Home

Thank you for your lovely comments. We are working hard to continually improve our services for the benefit of all concerned. Please continue to let us know how you feel we are doing.


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Review from B M (Niece of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is lovely and my auntie is always happy and clean. My aunt would love to go home when carers can be sorted for her to do so.

Reply from Trish McCaffrey, Support Manager at Weston Park Care Home

Thank you for letting us know how you think we are doing in the care of your aunt. We know that your aunt wishes for nothing more than to return to her own home and we will do all we can to support this when a suitable package of care is agreed upon.


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Review from Mark S (Son of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and good food. Warm and safe environment.

Reply from Trish McCaffrey, Support Manager at Weston Park Care Home

Thank you for your lovely comments. We appreciate feedback as it helps to remind us of what we are doing well and where we need to continue to improve.


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Review from Alison O (Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have found this home to be comfortable and the other residents friendly. The staff do their best to take care of our needs even when short-handed.

Reply from Bev Smith, Manager at Weston Park Care Home

Thank you for taking the time to complete this review.


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Review from Chris D (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came home today after spending 8 days respite at Waterside after being discharged from hospital. She was in isolation so obviously, we couldn’t visit, but she was full of praise for the care home and the care that she received while she was there. Thank you so much.

Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you kindly for your feedback. We appreciate it must of been challenging during her isolation but we hope that she is now doing well now that she is back at home.


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Review from C T (Friend of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was here for respite at Waterside. She was very well looked after and staff did FaceTime with me, whenever she felt upset, for reassurance. There is one member of staff I would like to say a special thank you to for the video calls. She knows who she is and is a real gem. I would like to thank
all staff, especially the care staff. Thank you for everything.

Reply from Carol Bailey, Manager at Weston Park Care Home

Many thanks for you kind review. I will pass your comments on.


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Review from Audrey H (Respite Resident) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Weston Park - (Waterside unit) after fracturing a bone in my neck in a rehabilitation unit. Excellent. Nothing was too much trouble for the care staff and the team leaders were wonderful. It was like a five-star hotel.

Reply from Carol Bailey, Home Manager at Weston Park Care Home

Thank you for your kind comments. We will pass your comments on to the team on Waterside who will be delighted to hear your time with us was so positive.


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Review from Liz N (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother needed care following a bad fall, which she broke her neck. It was a difficult time for her due to COVID, as she had to isolate in her room for 2-weeks and needed someone with her 24-hours as she kept trying to take her neck brace off. She likes to be outside, so found being confined a difficult
experience. The staff at Weston were very patient with her, and once she had finished the isolation period did try and get her outside for short walks in the garden. They were very easy to stay in touch with and answered my and my sister's questions about my mother's care. They are clearly very busy but found time to talk to my mother and to try and engage her in the life of the care home. My mother seemed to like the food most of the time. She complained about her mattress, and this was changed at some point. The staff were always friendly and helpful when I dropped things off for my mother. As far as I am concerned, the home provided a good service for my mother.

Reply from Carol Bailey, Manager at Weston Park Care Home

Thank you for your kind comments and for taking the time to complete this review. We will pass your comments onto the team.


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Review from Christopher K (Son of Resident) published on 7 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 86 year old mother was sent to Weston Park for Intermediate Care. I rang up every day to ask about her and was even able to speak to her on the phone. This was only possible as the care staff were very pleasant and helpful.

Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you very much for taking the time to complete this review. We will pass your kind feedback on to our team here at Weston Park.


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Review from Sheila W (Respite Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I was sent to this nursing home's rehab dept after having a knee replacement which I had on 2nd September. The home is very dirty. I was there for six days and nobody came into my room to clean the whole time I was there. (Not even the toilet). Most of the food was cold. I was given a cold baked potato.
It was a frozen one that hadn't been cooked through.

Reply from Carol Bailey, Manager at Weston Park Care Home

Thank you for your review. We take all complaints seriously and endeavour to provide the best possible support and care for our patients.
I am sorry you only raised these issues with a member of staff on the last day of your stay with us. I would have liked the opportunity to investigate your concerns and discuss them directly with you. Our documentation does not support the comments regarding the home being dirty and your room not being cleaned during your stay. I have investigated your comments about the food being cold and have altered the way food is served on the unit. I have discussed your comments with the chef regarding the baked potato, the potatoes we use are fresh, not frozen, I apologise if this was not to your liking.
I appreciate you taking your time to review your stay with us and have used this opportunity to review our procedures and improve our standards.


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Review from Jean F (Wife of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like most things, there can be good times and bad times according to unforeseen circumstances. I have known very great kindnesses at birthdays (twin sister invited to afternoon tea). Lockdown has not helped the residents nor the staff but the staff do not show it.
I am not that keen on having agency
staff. I know it's impossible to do without, but they seem to be not so caring as a regular who's there all the time and able to answer questions for their doings. I feel it is of great importance to the care home and it was rather nice when lockdown was on and we didn't have outsiders in.

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Review from Trevor S (Husband of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to the lockdown, it was our 45th wedding anniversary. The assistance, support and encouragement received from the management, carers and catering staff were very much appreciated. A small party of relatives and close friends was held in the 'quiet room' which was very nicely decorated. Obviously,
since lockdown, we have not been allowed to visit relatives in the home. But, all that matters, is the safety of the residents and care staff. It has been difficult trying to hold a conversation with my wife through the glass window and the fact that she does not understand the present situation. She is not one who joins in activities and soon gets frustrated if anything or anyone slightly upsets her routine. Overall, I am more than satisfied and happy with the care given to my wife.

Reply from Carol Bailey, Home Manager at Weston Park Care Home

Many thanks for your kind comments which I will pass onto the team. We appreciate your continued support during these difficult times.


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Current Review Score: 9.5 (9.542)

Overview of Review Score

The Review Score of 9.5 (9.542) out of 10 for Weston Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for Weston Park Care Home is calculated as follows: ( (160 Excellents x 5) + (98 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 271 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Weston Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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