Winsford Grange

Station Road Bypass, Winsford CW7 3NG
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8.8 39 Reviews
  • Winsford Grange, Winsford
Winsford Grange is a warm, friendly and welcoming home, set in a beautiful location, overlooking the Cheshire countryside. The home offers residential and nursing care for up to 60 older people, including people living with dementia.

The home is divided in four households, each has plenty of space to relax, including spacious lounges, an activities room and hairdressing facilities. Everyone who lives at Winsford Grange has a large bedroom which can be personalised to individual tastes.

The home also boasts a large, landscaped sensory garden, which makes for a wonderful place to relax with visiting family and friends.

Staff are highly trained who are passionate about providing the highest standard of care to service users. Empathy, respect, and kindness is at the forefront of everything the home does and staff members are dedicated to fostering meaningful connections with residents and their families.

Every person living at Winsford Grange leads a happy, active and fulfilled life, tailored to their individual passions and interests. There is a varied activity programme on offer for all to enjoy, which includes arts and crafts, reminiscence sessions and entertainment.

Winsford Grange believes in tailoring its services to meet the unique needs and preferences of each resident. The dedicated team of caregivers develops individualised care plans to ensure that every aspect of residents' well-being is taken care of.

Chefs prepare nutritious home cooked meals on site tailored to resident preferences and catering to any dietary requirements.

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Care Provided by Winsford Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • William McGee (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Winsford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,551
    • Self-Funded Residential Dementia Care from £1,551
    • Self-Funded Nursing Care from £1,582
    • Self-Funded Nursing Dementia Care from £1,582
    • RESPITE Self-Funded Residential Care from £1,551
    • RESPITE Self-Funded Residential Dementia Care from £1,551
    • RESPITE Self-Funded Nursing Care from £1,582
    • RESPITE Self-Funded Nursing Dementia Care from £1,582

  • Prices exclude therapeutic activities such as hairdressing and chiropody.
  • (these prices are only a guideline, please contact Winsford Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Winsford Grange Reviews (39)

Total of 39, showing 1-20
8.8

Winsford Grange has a Review Score of 8.8 (8.849) out of 10, based on 7 reviews in the last 2 years. Over all time Winsford Grange has 39 reviews.

Overall Experience

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Date Published

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Review from E G (Daughter of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad went into the home in February 2024 when it wasn't that good. NO organisation staffing was an issue - level of care was non-existent, the home wasn't a happy place then in June 2024 everything changed for the best. - The manager was removed a higher nurse and staff. A particular staff member
was amazing confronting all the families saying things were on the the up after an awful time then we had a new manager. Wow what a change he has made, he is amazing, all staffing and nurses. It really is amazing the decoration is amazing and the staff are so much happier. :)

Reply from Georgea Buckle, Operations Executive at Winsford Grange

Thank you so much for your feedback. We're glad to hear that you've noticed such a positive change with the changes that have been made. It's wonderful to hear the new team and manager have made a real difference - we'll make sure to pass on your kind words. Your support means a lot to us!


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Review from Patricia F (Wife of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Christmas Day our daughter, son-in-law and myself had our dinner with my husband, we were warmly welcomed, had an excellent delicious meal, three courses, drinks all serviced by the activities staff and kitchen staff who had all worked on Christmas Day to look after and take care of the residents and
their families. My husband thoroughly enjoyed having his family with him. I often have lunch with my husband which he loves me to do. I look forward to these meals which are always well-cooked, well-prepared and tasty with a good variety, fresh vegetables and a pudding. The care staff were attentive and helpful.

Reply from Phil Benson, Executive Director of Operations at Winsford Grange

Thank you so much for your kind and thoughtful review. We're delighted to hear that you and your family had such a wonderful experience on Christmas Day and that your husband enjoyed having you all with him. It's fantastic to know that our activities and kitchen staff were able to make the day special with a delicious meal and attentive service. We take great pride in providing well-prepared, tasty meals, and we're so happy that your husband loves the lunches you share together. Your kind words about the care staff are truly appreciated, and we will continue to work hard to provide the best care for your husband and all our residents. Thank you again for your support!


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Review from J M (Husband of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came into Winsford Grange at the beginning of June 2024 after 3 weeks in hospital, prior to that, she had been in another care home for approximately 3 and a half years at which she was settled. My wife, at first, was placed on Austin wing which was unclean and messy, there was even an ants
nest in her room of which I complained and she was moved. Since then, there has been a dramatic change at Winsford Grange. She was moved to Chaucer Wing, this has had a wonderful effect on her, after a few weeks she became happier and more content than at any time in a care home. This is without doubt down to all the staff on Chaucer.

Reply from Phil Benson, Executive Director of Operations at Winsford Grange

Thank you for taking the time to share your review. We're so glad to hear that since your wife's move to Chaucer Wing, she has become happier and more content. We appreciate your understanding regarding the initial concerns you raised, and we're grateful that the changes we made have had such a positive impact on her experience. Our staff are dedicated to providing the best care, and we'll be sure to pass on your kind words to them. Thank you again for your support, and we're committed to continuing to provide excellent care for your wife.


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Review from Marlies H (Wife of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since July the home has had many improvements. The staff and residents seem happier. The atmosphere is warm and friendly. After attending meetings with the management I feel assured that they are continuing to improve the home to the high standards it should be.

Reply from Phil Benson, Executive Director of Operations at Winsford Grange

Thank you so much for your kind review - we will pass this onto the team at the home.


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Review from Rachel W (Wife of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled very well on Winsford Grange. We have been kept informed of all that has related to his stay so far.
Love the care home's social media page, it shows so many happy smiling residents,(including my husband).
I can see so many positive improvements since he has been in the home
since June. Thank you to all the hardworking staff.

Reply from Phil Benson, Executive Director of Operations at Winsford Grange

Thank you for your lovely feedback. I will ensure this is shared with the team at the home.


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Review from Michael J (Son of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can’t fault the staff but the general upkeep of the place is terrible. The gardens are overgrown and walking towards the reception is covered in weeds and dead plants the place looks really rundown.

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Review from Veronica M (Sister-in-law of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and professional even the girls that clean the rooms know all the residents and make them feel comfortable.
The food is good and wholesome, the resident is always happy and well looked after.

Reply from Phil Benson, Executive Director of Operations at Winsford Grange

Thank you so much for your kind comments, we are very proud of the team at Winsford Grange and will share your comments with them!


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Review from H B (Wife of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident for 3-months, from June to September 2021. In the short time, he was there, he was well looked after and was always clean and tidy. Due to Covid, I could only visit twice a week, but the staff kept me informed between visits. Sadly he passed away peacefully in my arms, but
the staff were very supportive at the time.

Reply from Lynn Billingham, Sales, Marketing & Customer Services Manager at Winsford Grange

Thank you for taking the time to write a review, particularly at what must still be a sad time for you. It is lovely to hear how pleased you were with the care your husband received. I will share your kind words with the team.


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Review from Glynn C (Son of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming reception. Everything explained as to the process of the visit.
Clean and friendly environment and the staff were so helpful and pleasant, making a wonderful experience for my mum and I. Thank you.

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Review from Liz D (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives excellent care at Winsford Grange. She is kept safe and clean and when I visit, she always seems happy. The first time in a long time she says she is ok instead of being in floods of tears like she was in her previous home. The staff are excellent and genuinely care about her.

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Review from S W (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant staff. Mum being looked after very well.

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Review from Anne-Marie M (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for over 4 years. The staff have always been very kind and caring towards her. There was a spate of a lot of agency staff but this seems to have been addressed. During the pandemic, they have kept me updated and Facetimed so I was able to see her, due to her severe
dementia window visits would not have been appropriate. Excellent care.

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Review from Christine W (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot fault anything; care and staff excellent.

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Review from Sue B (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I desperately didn't want our lovely mum to go into a care home but from day one, Mum was treated with dignity and respect. All the staff supported our family in coming to terms with Mum needing care and I felt comforted by their compassion and dedication to caring for all the residents. I will always
be grateful to all the staff that looked after my lovely mum and made sure that I could be with her, as she passed away. Thank you.

Reply from Lynn Billingham, Sales, Marketing and Customer Services Manager at Winsford Grange

Thank you for completing a review and for your lovely comments. I will pass on you comments and thanks to all the team.


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Review from G H (Wife of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Winsford Grange caring and helpful in all matters. Although the last year has been difficult because of Covid-19, for all of us, I feel reassured that my husband has been looked after expertly, with both care and affection. The staff are not only there for him, but for his family too. I
would highly recommend this care provider. Thank you for all you have done for us.

Reply from Lynn Billingham, Sales, Marketing and Customer Services Manager at Winsford Grange

Thank you for taking the time to complete a review. We will pass on your lovely comments to all the team.


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Review from Pam T-F (Daughter of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t have asked for a better place for Mum to spend her last few weeks. We were all treated with the utmost care and respect at all times.
Mum was cared for in a loving way, by staff who clearly do not just treat it as a ‘job’.
Full marks all round.

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Review from C A (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was worried at first as the CQC report said 'requires improvement'. However, the level of care and concern displayed for both of my parents is excellent. The staff also take time to make sure I'm ok too, which is over and above in my opinion. Thank you.

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Review from S G (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited mum while she was in the activities room. What a difference in her. She was interacting with everyone, smiling, laughing and she talked non-stop. It brought me to tears seeing her so happy. I'm so grateful for the care she receives.

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Review from A H (Wife of Resident) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been in a short while but has settled in well to Winsford Grange Home. The staff are very caring and he is being well looked after (his words). He can't walk but is regularly looked after by excellent care and good activities - music/films/TV/jigsaws/nice cakes or treats!

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Review from Patrick D (Sister of Resident) published on 9 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and excellent staff. Thank you for looking after my sister.

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Current Review Score: 8.8 (8.849)

Overview of Review Score

The Review Score of 8.8 (8.849) out of 10 for Winsford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.566 for Winsford Grange is calculated as follows: ( (55 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 83 Ratings = 4.566

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Winsford Grange is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jun 2024

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 18 Mar 2025

We currently have vacancy's available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Winsford Grange

What types of Care is Winsford Grange registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Winsford Grange provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Winsford Grange have?

There are 60 Single Rooms.

What are the Facilities & Services at Winsford Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Winsford Grange to the centre of Winsford?

1.0 mile(s) as the crow flies, distance by road may be significantly further.