Prices exclude therapeutic activities such as hairdressing and chiropody.
Winsford Grange has a Review Score of 9.0 (8.951) out of 10, based on 8 reviews in the last 2 years. Over all time Winsford Grange has 40 reviews.
Review from Patrick D (Sister of Resident) published on 9 July 2019
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Review from Leonard P (Son of Resident) published on 23 April 2019
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Reply from Lynn Billingham, Sales, Marketing and Customer Services Manager at Winsford Grange
Thank you for your review. We will pass on your lovely comments about the cleanliness of the home to all the team. We are sorry that you have concerns about safety and security as we have tight security with security codes on the door. We would be happy to discuss with you what your specific concerns may be so we can address them, if possible.
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Review from J B (Friend of Resident) published on 22 April 2019
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Review from Glyn B (Son of Resident) published on 11 April 2019
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Review from S W (Daughter of Resident) published on 11 April 2019
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Reply from Lynn Billingham, Customer Services Manager at Winsford Grange
Thank you for your review which we really appreciate. We are sorry that you have concerns within the home. With regards to staffing we would like to reassure you that we are working to recruit staff to ensure consistency at all times for the people we support. We work in partnership with a well-known food supplier to ensure the people we support have a delicious and nourishing meal, in addition, we pride ourselves on the cleanliness of the home so would be happy to address your concerns individually.
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Review from V M (Son of Resident) published on 8 April 2019
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Review from D D (Wife of Resident) published on 8 April 2019
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Review from T P (Son of Resident) published on 26 March 2019
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Review from Ian B (Husband of Resident) published on 26 March 2019
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Review from Lesley O (Friend of Resident) published on 21 August 2018
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Review from K B (Daughter of Resident) published on 31 January 2018
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Review from L M (Friend of Resident) published on 29 January 2018
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Review from C W (Daughter of Resident) published on 24 January 2018
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Review from Alexander G (Resident) published on 24 January 2018
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Review from Vivienne B (Friend of Resident) published on 23 January 2018
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Review from Julia M (Daughter of Resident) published on 23 January 2018
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Review from Andy S (Son-in-law of Resident) published on 10 April 2017
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Review from Jean W (Daughter of Resident) published on 23 February 2017
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Review from Neil G (Son of Resident) published on 20 December 2016
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Review from Marjorie R (Wife of Resident) published on 20 December 2016
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The Review Score of 9.0 (8.951) out of 10 for Winsford Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.484 for Winsford Grange is calculated as follows: ( (56 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 95 Ratings = 4.484
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.467 Points relating to the number of positive Reviews for Winsford Grange is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jun 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
We currently have vacancy's available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!
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