Parking available for visitors.
Aaron Crest Care Home has a Review Score of 8.8 (8.801) out of 10, based on 6 reviews in the last 2 years. Over all time Aaron Crest Care Home has 12 reviews.
Review from L J (Sister of Resident) published on 22 January 2025
Submitted via Website •
Report
Reply from Victoria Morgan, Manager at Aaron Crest Care Home
Thank you for your review, I will pass this onto the team. Please do not hesitate to speak to someone about any concerns that you have so that we can work in better partnership.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Wife of Resident) published on 17 January 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A A (Son of Resident) published on 11 December 2024
Submitted via Website •
Report
Reply from Victoria Morgan, Manager at Aaron Crest Care Home
Thank you very much for your kind words for our staff. I will pass this on to the team. It is so lovely that our core values are being shown in the communities.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E W (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card •
Report
Reply from Tara Morris, Manager at Aaron Crest Care Home
Thank you for your lovely review. It was a pleasure to not only care for Mum but provide you, as a family somewhere you could all come and spend that quality time together. I'm glad you all felt supported by us all here at Aaron Crest.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline M (Daughter of Resident) published on 6 November 2023
Submitted via Website •
Report
Reply from Tara Morris, Manager at Aaron Crest Care Home
Thank you so much for such a lovely review, I am glad you are no longer worrying about Dad and are happy with the care he is receiving. The staff really do care about the care they provide and building those trusting relationships so I shall pass your kind words on to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria M (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card •
Report
Reply from Lynne Griffiths, Manager at Aaron Crest Care Home
Thank you for your review; I will be sure to pass your comments on to our staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adele W (Daughter of Resident) published on 13 August 2020
Submitted via Website •
Report
Reply from Emma Willoughby, Home Manager at Aaron Crest Care Home
Thank you for your kind review, we will share it with all of the team as we know that they will be delighted. Take care and keep safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie P (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane C (Daughter of Resident) published on 13 April 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda E (Daughter of Resident) published on 3 October 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve B (Resident) published on 12 September 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy S (Wife of Resident) published on 9 October 2015
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.8 (8.801) out of 10 for Aaron Crest Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.746 for Aaron Crest Care Home is calculated as follows: ( (54 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.746
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.055 Points relating to the number of positive Reviews for Aaron Crest Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 6 Positive Reviews ÷ 13.2 = 0.455
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Apr 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager
Joined: 2022
I have worked in a variety of roles in the care sector since 2009, starting as a care assistant and becoming a manager in 2017. I joined Hill Care in 2022 as manager of Barnfield Care Home before moving to Lancashire where I became manager of Aaron Crest. I have achieved several qualifications throughout my career which amongst others include a Degree in Health and Social Care Management and a Dementia Leadership Award.
My proudest moments include assisting someone who had been severely self-neglected to reach their rehab potential resulting in them going home to live independently. Seeing staff progress to take on new roles and seeing a peaceful end-of-life journey for my residents.
I believe you should treat everyone as you would want to be treated and aim to make our resident's lives as happy and meaningful as possible. My interests include -Tissue viability, end of life and Dementia Care.