Pennine View

Addison Street, Accrington BB5 6AG
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9.7 32 Reviews
  • Pennine View, Accrington
Pennine View Care Home, located in the heart of Accrington, offers a warm and welcoming environment where residents can live life to the fullest. With a focus on compassionate care, the home places comfort, dignity, and independence at the forefront of its approach.

Pennine View provides a home-from-home experience, ensuring each resident feels valued and supported. Care is tailored to meet individual needs, whether for residential, dementia, or respite care.

The home features modern facilities combined with a homely atmosphere, including beautifully furnished lounges, tranquil outdoor spaces, and bright, spacious rooms designed for comfort and safety. Residents can participate in a variety of activities, ranging from social events to hobbies, all designed to promote well-being and connection.

Delicious and nutritious meals are a priority at Pennine View. Chefs prepare freshly cooked meals daily, catering to individual tastes and dietary needs.

As part of the local Accrington community, Pennine View welcomes families and loved ones to play an active role in their relatives’ care. Together, they create a vibrant, caring, and inclusive environment for all residents.

For more information or to arrange a visit, the team at Pennine View would be happy to assist.

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Care Provided by Pennine View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Binney (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Pennine View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,199

  • Local Authority residents are considered, please speak directly with the Home Manager.
    (these prices are only a guideline, please contact Pennine View directly to find out the price for your requirements)
  • (these prices are only a guideline, please contact Pennine View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are always warmly welcomed at Pennine View, where a friendly and inclusive atmosphere is maintained for residents and their loved ones. Whether visiting to catch up, join in with activities, or spend quality time together, the team ensures every visit is enjoyable.


  • Parking

  • Pennine View provides convenient parking facilities for visitors, ensuring a smooth and hassle-free experience. On-site parking is available, though spaces may be limited during busier times.


Pennine View Reviews (32)

Total of 32, showing 1-20
9.7

Pennine View has a Review Score of 9.7 (9.702) out of 10, based on 21 reviews in the last 2 years. Over all time Pennine View has 32 reviews.

Overall Experience

  • 25
  • 4
  • 1
  • 0
  • 2

Date Published

32
0
2
21
11

Review from B A (Niece of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception, laundry, maintenance, care and nursing staff, were all excellent. Could not ask for more.
Never once saw a resident treated with other than the greatest kindness and consideration, even in the most difficult circumstances.
A happy and bright environment.
The manager was extremely
helpful and answered all our queries simply and efficiently.

Reply from Maxine Farnworth, Corporate Development Manager at Pennine View

Thank you for your kind words, it is heart warming and very much appreciated.


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Review from Philip T (Brother-in-law of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law was admitted yesterday and the welcome was incredible. Made to feel welcome immediately and all staff were brilliant. It made a very stressful situation so much easier. My relative remained calm throughout and gave us a smile when we left.
If this care continues we will have no concerns
at all.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for taking the trouble to give such positive feedback concerning the welcome given at Pennine View. It is very much appreciated. Kind regards.


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Review from Steve B (Son-in-law of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second review of the Care Home and follows the recent passing of my mother-in-law after just over two years in their care. Whilst my wife and I have always been happy with the care provided, the love and help provided over the last weeks have been exceptional with the staff going above and
beyond to ensure that her final days were peaceful and she was not left alone. We always maintained a two-way dialogue with the staff and felt able to discuss any concerns that we had as they arose and received positive responses. Would I recommend Pennine View? Absolutely.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for taking the time to review Pennine View at what must be a very sad time for your family. We send our condolences to you all. The team at the home work so hard to ensure that their care and attention is exemplary and your review has confirmed this. We very much appreciate your recommendation for the home, e appreciate it very much. Kind regards.


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Review from Dawn D (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pennine View is a lovely home. I knew it was going to be the home for my dad as soon as I walked in. In the short time my dad has been there, all the staff are warm and welcoming. They treat my dad with kindness, consideration and compassion. There is always someone available and the manager is always
available also. They take their time to learn what my dad's likes and dislikes are and respect his wishes. The lounge/dining room is open and welcoming, always staff available, nothing is too much trouble. He is now receiving the love, care and support he deserves. Thank you all at Pennine View.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for taking the time and trouble to review Pennine View, to know that you are pleased with the kindness, consideration and compassion being shown to your father is all that we need to hear. The team work so hard and are so concerned for the comfort and care of their residents, they are grateful when this is recognised by family members and loved ones. Kind regards.


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Review from M O (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted on 31.12.2023 in a very distressed state following an appalling experience in a previous care home (admitted there on 08.12.2023). As a family, we have all noticed that in less than two weeks, Mum has improved tremendously. The care she is being given is second to none, and medication
has been greatly reduced. Previous care homes were quite happy to keep Mum heavily sedated. All the carers at Pennie Vire treat Mum with respect, dignity and an understanding of her condition. Finally, as a family, we can rest knowing Mum is very well cared for.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for your review of Pennine View; we appreciate that you have taken the time and trouble to write it. We are sorry to hear of your previous experience, but are very happy to know that your Mum is now receiving care, which is 'second to none'. Kind regards.


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Review from T I (Husband of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home is just okay, the staff is okay, and the activities are poor. Not much going on in the home. Also, clothes and possessions seem to get lost. My wife was only in 5 weeks and she lost her watch and slippers. The room is okay and the food is also okay. Didn't see much of the management.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

How saddened we are to receive your review and read your comments. Please contact the home directly or contact us at hello@dovehavencarehomes.co.uk so that we can discuss your concerns further. Kind regards


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Review from Jonathan C (Nephew of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pennine View should be the role model, the flagship of care homes. Absolutely cannot find fault with Pennine View. You gave my aunty the best quality of life you could for her short time in your care. I only wish we could have found you sooner!
What an amazing staff team from the manager right down
to the cleaning staff. You run and keep an amazing home. You feel happiness when you walk into the building. A credit to all involved. Keep up the excellent, above-and-beyond work. Thank you for looking after my aunty.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for your wonderful ratings and kind words and comments. All of the team will appreciate the recognition you have given them. Kind regards.


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Review from D N (Daughter of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed temporary care when Dad was taken into hospital. The home came recommended and it's lived up to expectations. It's always clean, the staff are kind and go the extra mile and Mum has settled surprisingly well there, given the circumstances.
Pennine View's staff have made a heartbreaking
period much easier - thank you to all the team there.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for taking the time and trouble to write a review for Pennine View. Your thanks for the team at the home are very much appreciated. Kind regards.


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Review from Marilyn L (Daughter of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to see my mum at Pennie View on 5th June 2023. She has dementia and Alzheimer's disease. Every time we go to visit, she's always smiling. She doesn't remember many family names, but facial recognition is good. She's so happy and has improved such a lot since she went to Pennine View. The staff
are so good and understanding and stimulate all the residents so well. It feels like a restaurant but with homely decor and nice cosy touches. Mum was 92 years old on Tuesday. The staff had organised a birthday cake and singing. So lovely. We asked the staff if they would put a scarf round her neck as she always liked to look smart. So every time we visit now, she is wearing one and looks, and probably still feels, like the lady she always was. We are so impressed and happy with Pennine View. I have even told my children that if, and when, the time comes, I would be very happy to live in Pennine View, even though it is 19 miles from where they all live.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Many thanks for such a personal and heartfelt review of the care and support provided for your mum at Pennine View. We do appreciate your kind words and your 5-star rating. Kind regards.


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Review from Christine W (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the care my mother is receiving at Pennine View. Since going there in November 2022, she is more alert and happy. The home itself is clean with nice decor and lovely food. She is cared for with care and attention in a very professional manner by staff who clearly take pride in the
role that they play. I don't worry about Mum as I know she is in safe hands.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for your review, it is very much appreciated by the team at Pennine View. Everyone works so hard to ensure that our residents are safe, comfortable and happy, to know that you 'don't worry about Mum as she is in safe hands' tell us that we are giving the care which matches your expectations. Your comments are appreciated. Kind regards.


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Review from B A (Friend of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been my first visit. I have, in my time, visited quite a few residential care homes. I was so pleased with my experience at Pennie View that before I left, I felt I had to tell someone. In fact, I told all the staff, including the lady in charge that I had had a wonderful experience. The whole
building seemed alive. My friend's care was excellent. I didn't find the gate to the dementia floor in intimidating - definitely a place to recommend.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for writing a review for Pennine View. Your comments are very much appreciated. Kind regards.


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Review from Stephen H (Son-in-law of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although only associated for a short time, the care and attention of the staff has been excellent.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for your feedback regarding Pennine View. To describe care and support as 'excellent' is all we can ask for.
Kind regards


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Review from David B (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems really happy with her care and the staff are professional, caring and attentive and seem to go the extra mile in fact all residents seem happy and well cared for. The home is clean and tidy, food seems good, you are always welcome, whenever you call no matter what time of the day and I have
no concerns about the mother's care - which is of great relief to me. Thank you very much.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for taking the time and trouble to review Pennine View. It is hugely beneficial for those who are enquiring for care to have the opinions of those family members who know the service, we appreciate your feedback.
Kind regards.


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Review from K R (Grandson of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been in this care home for 18 months and as a family, we are very happy. The staff are brilliant and look after my nan very well.
We looked at a lot of homes for Nan before this one and this is by far the best. Clean and tidy with a great garden area.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for this fantastic review. Your 5* rating and the praise for our care team are very much appreciated. Kind regards.


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Review from Helen B (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so pleased that my mother is here, the staff are excellent, any worries or queries about Mum and her care are met when I have any. The staff are great and always keep me up to date with what is happening.
Everyone seems really happy and content.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for your 5* review, we are especially most appreciative of your kind comments regarding the team at the home, as they work so hard to ensure all are given excellent levels of care. Kind regards.


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Review from Susan H (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although so far only respite care, I have found all aspects to be good or excellent. Dad will be staying for the foreseeable future as I am very pleased with the care he had been given. I cannot comment on value for money as this has not yet been finalised.

Reply from Alison Foreman, Head of Corporate Development at Pennine View

Thank you very much for taking the time to write a review of Pennine View, your opinions and ratings are very important as they help those searching for care and considering options available. Your comments are much appreciated by the team at the home, as they work so hard to ensure that our residents are well cared for in all aspects of their life. Kind regards.


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Review from Emma L (Friend of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited our neighbour. The manager and the staff were so friendly and really care for every resident. The residents look so happy The home is spotlessly clean. I would recommend the home to anyone who has to make the difficult decision to put a loved one in a care home. Fantastic home with fantastic
staff.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for your 5 star rating and your kind recommendation, it means a lot to the home manager and her team. Kind regards.


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Review from S F (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Pennie View since November 2022 following a stroke and a prolonged hospital stay. We chose Pennine View after visiting based on the modernity and cleanliness of the premises and the way we were greeted and welcomed by staff. We definitely made the right choice. Although Dad's health
has deteriorated we are more than happy with the care he receives. He is comfortable and settled there. Communication with family is great and all of Dad's needs are met with care, dignity and compassion. Special thanks to the team.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you very much for taking the time to review Pennine View, we do appreciate your ratings and comments. Your 'special thanks' will certainly be passed on to the team at the home. Kind regards.


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Review from Viv L (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, excellent care home.
All staff (apart from some agency staff) are fabulous and caring.
New manageress is fabulous. Much improved from 6 months ago.

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Thank you for taking the time and trouble to review Pennine View, we do appreciate your ratings and comments. The manager and our recruitment team work hard to employ a full complement of staff for the home, but, there are occasions when agency staff are required. If you have any concerns, at any time, please do not hesitate to speak to the home manager who will be only too pleased to listen. Kind regards.


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Review from B R (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother arrived at the home, 12 months ago, this month (March 2023) she has come on leaps and bounds and settled nicely. Staff and manageress are very helpful and finally, out of 3 management at the home have found the perfect one, making Pennine View excellent!

Reply from Alison Foreman, Head of Sales and Marketing at Pennine View

Many thanks for your 5* review of Pennine View, it is very much appreciated.
Kind regards.


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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Pennine View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Pennine View is calculated as follows: ( (190 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 248 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennine View is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Emma

Emma Binney

Job Title: Home Manager at Pennine View

Welcome to Pennine View, where we are dedicated to creating a warm, supportive and homely environment for our residents.


Frequently Asked Questions about Pennine View

What types of Care is Pennine View registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pennine View provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Pennine View have?

There are 48 Single Rooms.

What are the Facilities & Services at Pennine View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pennine View to the centre of Accrington?

0.4 mile(s) as the crow flies, distance by road may be significantly further.