St Alban's Nursing Home

Lune View, Knott End-on-Sea, Poulton-le-Fylde FY6 0AH
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9.7 24 Reviews
  • St Alban's Nursing Home, Poulton-le-Fylde
St Alban's Nursing Home is situated in Knott End on Sea close to a regular bus route, shops and facilities and can accommodate 34 people.

The accommodation is split over two floors, with bedrooms, lounge and dining areas on both floors. Some of the rooms have extensive coastal views.

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Care Provided by St Alban's Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Ellwood (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Alban's Nursing Home Reviews (24)

Total of 24, showing 21-24
9.7

St Alban's Nursing Home has a Review Score of 9.7 (9.742) out of 10, based on 14 reviews in the last 2 years. Over all time St Alban's Nursing Home has 24 reviews.

Overall Experience

  • 20
  • 3
  • 1
  • 0
  • 0

Date Published

24
0
1
14
10

Review from Jackie P (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my mum's care was explained to me in detail on April 3rd 2019 and I came away happy knowing my mum is getting all the attention and needs she requires, the staff are excellent. We know for sure as a family our mum is in the best place for her care. We can't praise them enough.

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Review from Sheila D (Wife of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager of the home took me through the review of my husband with care and dignity. I know that my hubby couldn't be in better hands. All the staff are really wonderful and caring. They do a wonderful job. Bless them all.

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Review from R J D (Son of Resident) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After several changes of management over six years, the present management has consolidated several aspects of care over the last 12 months. The Clinical Leader is now a separate role to all the other issues arising from care in the nursing home. Significant refurbishment has taken place in both patient
rooms and in the corridors. Efforts are made for in-house activities in the main lounge, which affords social interaction for those residents wishing to participate.

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Review from Ann T (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff within the setting always do their best for the residents and work together really well as a team. Residents are always treated with dignity, and health concerns are always acted upon. I feel that management and nursing staff do a difficult job but are always approachable and helpful. This attitude
filters down to all levels of staff - housekeeping/cooking etc. I do not have any concerns and I know that my mum is well cared for at all times.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for St Alban's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for St Alban's Nursing Home is calculated as follows: ( (127 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 163 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Alban's Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Louise

Louise Chard

Job Title: Registered Mental Health Nurse

Joined: 2020

Louise is a Registered Mental Health Nurse with over 6-years of managerial experience. Louise has worked within Zion care company for over 22 years, with a focus and passion for older adult nursing care.


Qualifications (list not exhaustive):
Syringe driver for end-of-life - 2022
Verification of death training - 2020
Immunisation and vaccination practice - 2020
Level 2 cert in mental health first aid - 2020
Bachelor of Science with First-Class Honours Pre-Reg Nursing Mental Health - 2020
Venepuncture - 2015
Advanced level apprenticeship in management - 2014