Banksfield Nursing Home

20 Banksfield Avenue, Cadley, Fulwood, Preston PR2 3RN
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9.8 26 Reviews
  • Banksfield Nursing Home, Preston
Banksfield Care Home is a purpose build 42 bedded home situated in a lovely residential area in Fulwood. It provides nursing care to older people and people living with dementia. The home has recently benefited from a refurbishment to the first floor and is now welcoming new residents.

All care is centred on the individual, with tailored care plans put together to suit personal needs.

Alongside the professional care provided, the team organises a varied activities programme, offers a nutritious food menu and hospitality to visiting loved ones.

A safe garden area allows residents to socialise with family and friends while taking in the splendid scenery.

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Care Provided by Banksfield Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Simon Linaker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Banksfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,056
    • Self-Funded Residential Dementia Care from £1,094

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Banksfield Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site


Banksfield Nursing Home Reviews (26)

Total of 26, showing 1-20
9.8

Banksfield Nursing Home has a Review Score of 9.8 (9.795) out of 10, based on 9 reviews in the last 2 years. Over all time Banksfield Nursing Home has 26 reviews.

Overall Experience

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Date Published

26
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Review from G B (Sister of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a long time looking to get my brother into a care home because I do not live in Preston and he was very sure to keep going at home. But over Christmas, he agreed. The process was stressful, from hospital to locating a care home, but once we found it, everything changed. Banksfield Nursing Home
was very helpful from the beginning to the end which, unfortunately, was very short. Admin and manager explained the process and how they operate. The staff seemed happy in their job. We were allowed to bring stuff from home to put in his bedroom and the caretaker put them up without any issues.

Reply from Davey Taverner, Digital Marketing Manager at Banksfield Nursing Home

Thank you for the honest and kind feedback for Banksfield. We know how stressful the decision-making process can be, especially for our residents and their loved ones. We are so thrilled that you chose Banksfield to help care and support your brother. The team will be delighted to hear your warm words of recognition, thank you again for the review, have a lovely day.


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Review from Graham J (Son of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Banksfield Nursing Home having been discharged from hospital with terminal cancer. In the relatively short time he has been there, he has been extremely well cared for and looked after. He has actually commented to me 'what a really nice place this is'. Logistically, it could
not better as my mum still is at home just 2 minutes away. Overall, I could not be happier with the care he is receiving. He is always clean and tidy. Overall impression has been excellent.

Reply from Davey Taverner, Digital Marketing Manager at Banksfield Nursing Home

Wow! Thank you so much for taking the time to leave us such a fantastic review. We appreciate it can be so difficult to place a loved one in care and we are so thrilled we could provide your father with the loving care and support he needs at this difficult time. Our team will be delighted to hear your kind words. Have a lovely day and hope to see you visiting us again soon.


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Review from John W (Husband of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I can not fault the care and support from all the staff.
The home is clean and tidy always.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for taking the time to review our home. It is always lovely to receive such wonderful feedback about the home and all the team. I will share your comments with all the team.


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Review from Lesley F (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's situation is made happier by the wonderful staff. They take time to do the care work but also to sit and talk to her taking interest in the person she is/was.
Mother's unusual food requests are met with helpful suggestions varying an already excellent menu.
All visitors are met with a smiling
welcome and hospitality. My 94-year-old father is helped to book his taxis for his travel home. He visits at least 4 times a week.
Her room is bright and cheerful with her own things brought in to make her more comfortable.
Nursing care is ongoing but any extra help with pain relief etc is prompt and efficient.
Mum's stay at Banksfield started on a discharge to assess but has turned out to be serendipitous. A perfect match for her needs and comfort.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for the lovely review and wonderful comments about the home and the team. We are pleased to hear that the home is a perfect match for her needs and comfort. I will share your lovely review with all the team.


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Review from Martin J (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my father is receiving is fantastic. The staff obviously look after the residents with care and compassion. Dad is always clean, tidy and happy and the improvement since he became a resident here is remarkable. The high quality of care is also extended to family and friends of the residents
who are made to feel extremely welcome and it is an absolute joy to go and visit Dad here.

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Review from C J (Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that it is a large family and the staff and management look after me perfectly.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for submitting a review. It is lovely that you feel you are part of a large family at Banksfield which is what we strive to achieve for residents and their families. I will share your comments with the team.


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Review from June C (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is good for Mum and staff are fabulous. No problems with any of the care she gets.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for taking the time to submit a review. It is wonderful to hear how pleased you are with the care your mum receives from our fabulous staff and the five stars you have rated the home in all areas, which is great. I will share your comments with all the team.


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Review from Brian P (Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very happy since I arrived. Lots going on, gardening and activities. Room is comfortable and staff are friendly and helpful.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for your review. It is always lovely to hear from residents living in the home about their life and experiences. We are pleased to hear how happy you have been since arriving at Banksfield and that the staff are friendly and helpful. I will share your comments with the team.


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Review from Wendy J (Wife of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband came into Banksfield Nursing Home, he hadn't had a haircut for over a month or shaved for over a month and had not eaten for over two weeks. He was very poorly. But now, after three weeks in the care of this home, the change is remarkable. He has Alzheimer's so is still poorly but now
he is eating, he is clean, his hair is cut and he has regular showers and shaves.
Very happy with his care at this home.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for taking the time to complete a review for Banksfield Nursing Home. It is wonderful to hear how much your husband has improved since moving to the home which is a great attribute to the kind and caring staff who get to know residents to ensure they deliver person-centred care and support. I will share your comments with all the team.


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Review from Mark H (Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved here in July 2022., I was made very welcome from day one, the building is warm and modern You are made to feel at home immediately. The home is in a very pleasant area of Preston.

Reply from Lynn Billingham, Business Development Manager at Banksfield Nursing Home

Thank you for your lovely review, it is always wonderful to receive such positive reviews from residents. It a great to hear how happy and well-cared for you are. I will share your comments with the team.


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Review from E C (Wife of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After going into special measures last year, the new manager and area manager seem committed to raising standards, they have moved the Dementia unit downstairs which I think is so much better for the residents. The staff when I visit seem very caring to my husband and me, especially now they are trying
to recruit permanent staff.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home

Thank you for taking the time to leave a review for us at Banksfield. We're happy we could meet your expectations!


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Review from Paul D (Son of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Banksfield Nursing Home for approximately four years. In that time I have not had any major cause for complaint and have mostly been satisfied with the way that she has been looked after. The staff are very caring and seem to have the residents best interests at heart.
I think that the recent change in management has made a noticeable improvement as well.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home

Hi Paul,
Reviews like this give us motivation and help us ensure we provide high-quality care.
Kindly,
Banksfield Team


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Review from S D (Sister of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

On one visit to my sister, she was dressed like a dishevelled down and out. Awful, hair uncombed, T-shirts 3 and 3 jumpers and a pair of men's pants on inside out. If I was someone looking around to place a sibling or parent I would walk out straight away. I cried and was very upset. Some of the staff
were very accommodating, some not at all. I think the bathrooms are not fit for purpose, needs updating, but I was assured decorating is not in the pipeline.
Please, please restore all the activities. Quite a few items have gone missing, clothes etc.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home

Thanks so much for sharing your experience with us. We are so sorry we fell short of expectations from our usual high standards.
Your feedback is incredibly valuable to help us keep training our teams to deliver the excellent customer service we strive for.
Please contact us at manager@banksfieldnursing.co.uk, we want to hear the full story and make sure this does not happen again.
Thank you,
Banksfield Nursing Home


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Review from Simon M (Son of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is 80 and needed to be discharged from hospital into a setting where her nursing and care needs arising from a sudden deterioration in her Dementia and Alzheimer's could be properly assessed under the NHS discharge to assess process. As she needed an EMI setting there were few options and we were
under pressure from the hospital to agree to a placement. A desktop review of Banksfield didn't look promising as it is rated as requiring improvement, but as soon as I walked through the door my doubts began to recede. My sister and I agreed to her being discharged to Banksfield and we're very happy with the decision. There is still work to be done at Banksfield and we have seen CQC inspectors on several occasions, but the attitude of all the staff and the senior management team towards providing the best possible care have impressed us and they are working hard to fix the remaining issues. The care mum has received has been excellent, far better than the current CQC rating would suggest.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home

Thank you for your positive review, we truly appreciate the trust you place in us! We are currently working hard to improve our CQC rating so it can reflect our loving and caring team.


Kindly,
Banksfield Nursing Team


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Review from A J (Sister of Resident) published on 4 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Not very happy with the care my sister is receiving. She has dementia and is not being well cared for to a good standard. Since March 2020 she has had nearly all clothing and toiletries taken, plus photo frames that reminded her of the family. We are putting names on her belongings but still, things
are being taken. Also, she needs a hairdresser plus a chiropodist. If we had to mark the home out of ten, I'm sorry but it would of be two.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home

Dear A J,


Thanks so much for sharing your experience with us. We are so sorry we fell short of expectations from our usual high standards.


Your feedback is incredibly valuable to help us keep training our teams to deliver the excellent customer service we strive for. Please contact us, we want to hear the full story and make sure this does not happen again.


Thank you,
Banksfield Nursing Home


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Review from Jeff E (Son of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is that the staff are caring and helpful and are really concerned about the wellbeing of the residents. They have a difficult job to do, one that many of us would struggle to do. They deserve our respect and admiration. Some things in any residential home require resources, i.e. money,
to improve. As a society, we need to decide what our priorities are. Residential care should be a priority for the UK government.

Reply from Param Kaur, Marketing Executive at Banksfield Nursing Home

Thank you for your positive review. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide.


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Review from Laura B (Great-Niece of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very welcoming care home which made great aunts last month very comfortable. All the staff were very welcoming and had a high priority for patent dignity. They managed to get her out of bed and into the communal room on several occasions which really lifted her spirits we can't thank Banksfield enough
for their support and help through everything. I would highly recommend here to anyone in need of care.

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Review from Philip B (Husband of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Only there for five short weeks but was cared for by lovely staff and treated as though I was a member of a family.

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Review from Deborah W (Niece of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Can't thank the management and staff enough for the care and compassion shown to my aunt during her stay. All her needs were met, her religion was important to her and she saw a priest within 30 minutes of arriving.
The management and staff made us feel welcome at every visit and nothing was too much
trouble.
I would recommend this care home to anybody requiring nursing care, it is well lead with excellent staff.

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Review from Kathryn M (Daughter of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our rascally father spent the last six weeks of his life in the wonderful care of the Banksfield staff.
From the outset, it was his home and my brother and I felt that it was ours too.
The staff work very much as a team and nothing was ever a problem.
Latterly, he displayed some challenging behaviour
and this was dealt with compassion.
There was dignity throughout his stay.
I would like to think that if I was ever placed in the situation where I required nursing care that Banksfield is still here.


We would like to say a very big thank you to all of the staff - you are truly wonderful.


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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Banksfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Banksfield Nursing Home is calculated as follows: ( (96 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 105 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Banksfield Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Simon

Simon Linaker

Job Title: Registered Manager

Joined: 2024

Welcome to Banksfield Nursing Home! My name is Simon Linaker, and I am proud to share my journey through the social care sector, a field I've devoted the last five years to, after 8 fulfilling years in healthcare. I began my career humbly as a Hospital Porter and Nursing Assistant, an experience that allowed me to witness firsthand the intricate dynamics of patient care. Through hard work and dedication, I became a Registered Adult Nurse in 2019 where I developed my passion for social care. My current role as Home Manager, I strive to create a safe and nurturing environment for all service users. My passion for falls prevention has led me to conduct an evidence-based dissertation that I successfully implemented in my working environment, underscoring my belief that the safety and well-being of our loved ones is the utmost priority. With a Level 5 qualification in leadership and management, I remain committed to continuous improvement, ensuring that our practices reflect the highest standards of care.


In my role, I not only focus on the physical aspects of health but also advocate inclusively for the LGBTQ+ community, demonstrating that everyone deserves to feel welcome and respected within our nursing home.


I am optimistic about the positive changes we can collectively bring about in social care, fostering an environment where dignity and respect are paramount. My goal is to lead by example, encouraging my staff to embrace diversity and treat each service user as an individual with unique needs and experiences. Together, we can create a space that is not only safe but also vibrant and inclusive, allowing each person to thrive. I firmly believe that with compassion and understanding, we can make our community stronger, one service user at a time.


Frequently Asked Questions about Banksfield Nursing Home

What types of Care is Banksfield Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Banksfield Nursing Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Banksfield Nursing Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Banksfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Banksfield Nursing Home to the centre of Preston?

1.4 mile(s) as the crow flies, distance by road may be significantly further.