Belvedere

Wellington Street, Accrington BB5 2NN
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9.4 37 Reviews
  • Belvedere, Accrington
Belvedere provides care services for elderly age 65 and above and those living with dementia, and older adults with learning disabilities.

A pre-admission assessment will be carried out to assess the suitability of the match between your needs and the services and facilities of the home. The suitability of your admission will be discussed with you and, if appropriate and with your permission, your representative(s).

Emergency admissions will be accepted only in exceptional circumstances, where the health or safety of the Service User is under threat, and normally only through a professional referrer such as Social Services. In this event, the suitability of the proposed Service User will be discussed with the professional referrer to ensure that the needs match the services offered, and the normal pre-admission assessment will be carried out within 48 hours of admission.

The home welcomes short term respite.

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Care Provided by Belvedere

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Owner
  • Belvedere Residential Care Home Ltd
  • Person in charge
  • Natacha Atkinson (Manager)
  • Admission Criteria
    • Private, funded and NHS
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Belvedere

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £835
    • RESPITE Self-Funded Residential Care from £835

  • Excluded Hairdresser, chiropodist, personal hygiene products
  • (these prices are only a guideline, please contact Belvedere to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please avoid meal times


  • Parking

  • On site car park


Belvedere Reviews (37)

Total of 37, showing 21-37
9.4

Belvedere has a Review Score of 9.4 (9.372) out of 10, based on 11 reviews in the last 2 years. Over all time Belvedere has 37 reviews.

Overall Experience

  • 25
  • 11
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  • 1

Date Published

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Review from A S (Husband of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly welcome. Genuine interest, concern amongst staff. Food good, my wife clears her plate very often.

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Review from John B (Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have, at my time in Belvedere, excellent care and service which has enabled myself to recover from physical deterioration with respite and T.L.C.

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Review from Steve F (Son of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belvedere Care Home is extremely well run. The rooms are clean and nice. The food looks very nice and the staff are friendly and caring. My mother is treated with respect and all her needs are met. She is well cared for and treats the staff like friends. All the residents look happy and all the everyday
problems seem to be dealt with quickly and efficiently. The management is very knowledgeable and always happy to answer any questions. Altogether a very welcoming and relaxed home.

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Review from L L (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's short stay at Belvedere, she was well cared for and well treated. She could be challenging and very demanding but this was dealt with love, care and patience by all members of staff.


The facilities at Belvedere are excellent. Ensuite rooms, comfortable lounges and large dining

area. The staff went out of their way to support mum and her needs. I would have no hesitation in recommending Belvedere.

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Review from Margaret H (Daughter of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager allowed me to furnish my mother's room with various personal pieces, which have made it a home from home. During her illness the staff have sat with her, holding her hand, and have helped her through her panic attacks with breathing exercises. They have encouraged her to eat and ensured
she is hydrated. Any personal care issues have been approached in a manner that has maintained Mum's dignity. When she has been too ill to walk, they have pushed her in a wheelchair, sat with her in the garden, they have even visited her when she's been in hospital.


No request is forgotten or denied unless there is a safety/welfare issue. Family and friends are welcome to visit at any time.


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Review from Roger E (Brother of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came into the above home on March 17th 2017 and in my opinion, management and staff are very good and helpful. I'm Power of Attorney for her and visit her once a week. The thing I like about this care home is that any cash belonging to patients is kept safe and if required, must be signed
for, which I find very good.

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Review from Helen C (Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never been so happy and well looked after in my life.
The home is wonderful, the staff are wonderful, the owner is wonderful and the meals are superb.

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Review from Stephen K (Son of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care are excellent.
Thank you.

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Review from D L (Grandson of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home provided the warmest, kindest and most loving care to my grandma. They made us feel we were welcome and nothing was too much trouble.
The staff are excellent and towards the end of my grandma's life, they made her comfortable and dignified.
Thank you.

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Review from Maria Q (Sister of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident in this care home for 6 months. His family and myself (and he himself) are extremely grateful for the wonderful care he has received following a serious accident.
He is now fitter and healthier than he has ever been and we believe this is due to the excellent food, the
warm comfortable room and the dedicated staff who have encouraged and cared for him even in his worst and most difficult moods.
They have kept him clean, well fed and made sure he took his medications as well as forming caring bonds and never giving up on him even when he has been demanding and argumentative.
All the residents enjoy this level of care and I myself wish to be accommodated here when I cannot care for myself.

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Review from Stephen C (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful, always there to assist my father if need be. All rooms are kept clean and tidy. The food is good and my father has been a lot happier and a lot cleaner since he has been at Belvedere. My mind is at rest with him being there. I would recommend this care home to
anybody.

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Review from Dawn S (Daughter-in-law of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend this home to anyone. The staff are very welcoming, supportive, always there to assist if needed. Rooms are kept clean and tidy. Meals are great, plenty to eat. We have been invited to stay for meals or we can invite ourselves. My father-in-law always looks clean and tidy
and well looked after. I have no complaints about Belvedere and would highly recommend to everybody.

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Review from T E (Daughter of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend Belvedere to anyone with a dependant needing care and support. The accommodation is well presented, clean and homely. Staff are outstanding in their care of residents. Visitors are made to feel welcome. I am pleased with the care given to my mum and feel she is safe and well looked
after.

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Review from David P (Friend of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my friend has been admitted to Belvedere Care Homer I have found that she has been addressed with all her needs ie. communication, dignity, respect etc. My friend has her own room which is excellent for her needs, she has every day contact from staff and management and any requests my friend may
have are dealt with as soon as possible. I would not hesitate recommending Belvedere Care Home to other parties after visiting other care homes in the area. Belvedere was the best one for my friend and this was jointly agreed by both parties.

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Review from Sandra S (Sister of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my brother has at the care home. Nutrition is excellent and all the staff are understanding and always there to take on board any issue I have (very few.)

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Review from June F (Daughter of Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found both management and staff to be warm, welcoming and caring. They have helped my mother to settle in quickly and encouraged to treat it as if it were here own home. The staff and management regularly discuss how things are progressing with my mother, and we explore all options available
in a supportive manner. The care, attention and social aspects enjoyed by my mother have had a marked improvement on her dementia and general attitude, and all her family have been really pleased and surprised to see this improvement.

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Review from Frank B (Friend of Resident) published on 22 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two friends needing to use the services at Belvedere starting in 2007 up until the present day.
There are not enough words to express the the excellent quality of the care provided. I hope if I need a good home in the future that Belvedere is still available.

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Current Review Score: 9.4 (9.372)

Overview of Review Score

The Review Score of 9.4 (9.372) out of 10 for Belvedere is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.372 for Belvedere is calculated as follows: ( (90 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 129 Ratings = 4.372

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvedere is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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