Friends and relatives free to visit residents at any time.
Other visitors requested to telephone the home before arrival to ensure that a staff member will be available to assist enquiry.
All visitors must sign in and out on arrival/departure.
Limited parking is available at the front of the home. If all spaces are occupied, there is free public parking across the road for up to 2 hours.
Holywell Bridgeway has a Review Score of 10 (9.988) out of 10, based on 35 reviews in the last 2 years. Over all time Holywell Bridgeway has 43 reviews.
Review from Ruby A (Friend of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provided the highest standards of care and reviews like this show us we are on the right track. Kind regards,R egistered Manager
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Review from Maureen K (Guardian of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provided the highest standards of care and reviews like this show us we are on the right track. It is a pleasure caring for your son he brightens our day every day. Kind regards, Registered Manager
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Review from Mariarosaria M (Sister of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provided the highest standards of care and reviews like this show us we are on the right track. It is a pleasure to provide care to your brother, the love and joy he brings to our home is truly magical. Kind regards Registered Manager
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Review from Chantel. M (Sister of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provided the highest standards of care and reviews like this show us we are on the right track. Kind regards, Registered Manager
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Review from A N (Mother of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provided the highest standards of care and reviews like this show us we are on the right track. Thank you for entrusting us with your daughters care, we take this responsibility extremely seriously and always aim to deliver our best. Kind regards, Registered Manager
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Review from Joan F (Mother of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provided the highest standards of care and reviews like this show us we are on the right track. It is a pleasure to provide care to your daughter, she brings so much joy to our home. Kind regards, Registered Manager
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Review from Lily F (Mother of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provide the highest standards of care and reviews like this show us we are on the right track. Kind regards, Registered Manager
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Review from Julie C (Aunt of Resident) published on 12 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you so much for your lovely review. It means so much to us. We always strive to provide the highest standards of care and reviews like this show us we are on the right track. Thank you for all your involvement as a family and the support you give us in being able to provide the best care for your family member. Kind regard, Registered Manager
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Review from K T (Sister of Resident) published on 11 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Oh Wow! What an incredible review. Thank you so much. Thank you for entrusting us with your brothers care. We are thrilled that he is thriving under our care and being treated with the highest standards of care that all individuals deserve. I cant wait to share your review with the team at Bridgeway Care Home. It will mean so much to them. Thank you - Registered Manager.
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Review from Darrell T (Brother of Resident) published on 11 March 2025
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Oh Wow! What an incredible review. Thank you so much. Thank you for entrusting us with your brothers care. We are thrilled that he is thriving under our care and being treated with the highest standards of care that all individuals deserve. I cant wait to share your review with the team at Bridgeway Care Home. It will mean so much to them. Thank you - Registered Manager.
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Review from L H (Daughter of Resident) published on 1 May 2024
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Wow! What an incredible review! We are so privileged to be able to care for your mum at our home and welcome her, you and all your family into our Bridgeway family. Thank you for taking the time to write this review, I can't wait to share it with the team I know it will make their day. It really touches our hearts to see how much you love your mum and we love seeing you at the home every day visiting her, you have a magical bond and I can see how much that is benefiting your mum's care and recovery. regards, David.
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Review from J H (Daughter of Resident) published on 1 May 2024
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Wow! What an incredible review! We are so privileged to be able to care for your mum at our home and welcome her, you and all your family into our Bridgeway family. Thank you for taking the time to write this review, I can't wait to share it with the team I know it will make their day. It really touches our hearts to see how much you love your mum and we love seeing you at the home every day visiting her, you have a magical bond and I can see how much that is benefiting your mum's care and recovery. regards, David.
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Review from S B (Friend of Resident) published on 24 April 2024
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Reply from David Fletcher, CQC Registered Manager at Holywell Bridgeway
Thank you for your wonderful review. We are so happy to hear you find our service operating to the highest standards. I look forward to sharing your feedback with our team, they will be delighted. Thank you, David
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Review from J K (Friend of Resident) published on 22 April 2024
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Reply from David Fletcher, CQC Registered Manager at Holywell Bridgeway
What a lovely review! Thank you for taking the time to write it. It is a pleasure to provide care to your friend and we love seeing you join her at all the family and friends events, we can see how much it brightens up her day when you visit. It is always really nice when the team receive such lovely feedback and recognition. I can't wait to share your review with them. They will be made up. Thank you, David
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Review from L H (Friend of Resident) published on 22 April 2024
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Reply from David Fletcher, CQC Registered Manager at Holywell Bridgeway
What a lovely review! Thank you for taking the time to write it. It is a pleasure to provide care to your friend and we love seeing you join her at all the family and friends events, we can see how much it brightens up her day when you visit. It is always really nice when the team receive such lovely feedback and recognition. I can't wait to share your review with them. They will be made up. Thank you, David
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Review from R A (Friend of Resident) published on 22 April 2024
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Reply from David Fletcher, CQC Registered Manager at Holywell Bridgeway
What a lovely review! Thank you for taking the time to write it. It is a pleasure to provide care to your friend and we love seeing you join her at all the family and friends events, we can see how much it brightens up her day when you visit. It is always really nice when the team receive such lovely feedback and recognition. I cant wait to share your review with them. They will be made up. Thank you, David
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Review from Natalie C (Sister of Resident) published on 17 April 2024
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Reply from David Fletcher, CQC Registered Manager at Holywell Bridgeway
Oh wow! What a lovely review! This has really touched us! Thank you for taking the time to review the service we provide at Bridgeway Care Home. It is really important to us that we uphold and deliver the highest standards of care possible and it is lovely that is being seen. It is a pleasure to have welcomed your sister and all her family to Bridgeway Care Home. We look forward to supporting her to deliver as independent and person-centred care as possible full of fun, memories and love. Thank you for visiting our home regularly to spend time with your sister and being involved in all our home activities, one of the main reasons our service thrives is because of the support we get from families and friends. I can't wait to share this amazing feedback with the team here at Bridgeway, I know it will make their day. Thank you!
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Review from Mick C (Brother of Resident) published on 17 April 2024
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Reply from David Fletcher, CQC Registered Manager at Holywell Bridgeway
Oh wow! What a lovely review! This has really touched us! Thank you for taking the time to review the service we provide at Bridgeway Care Home. It is really important to us that we uphold and deliver the highest standards of care possible and it is lovely that is being seen. It is a pleasure to have welcomed your sister and all her family to Bridgeway Care Home. We look forward to supporting her to deliver as independent and person-centred care as possible full of fun, memories and love. Thank you for visiting our home regularly to spend time with your sister and being involved in all our home activities, one of the main reasons our service thrives is because of the support we get from families and friends. I can't wait to share this amazing feedback with the team here at Bridgeway, I know it will make their day. Thank you!
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Review from Barbara P (Friend of Resident) published on 26 March 2024
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Reply from David Fletcher, Registered Manager at Holywell Bridgeway
Thank you for this wonderful feedback which I look forward to sharing with our team. We are so pleased you were able to join us for one of our events and hope you can join us again in the near future. Bridgeway Care Home believes in ensuring the home is filled with activity for our residents and that all events allow for families and friends to come along and also enjoy. Thank you for taking time to review us and for giving credit to the team at Bridgeway it means so much to us. Kind regards, David Fletcher
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Review from Anthony W (Father of Resident) published on 31 October 2023
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Reply from David Fletcher, Care Home Manager at Holywell Bridgeway
Thank you for this lovely review. I am so pleased you are happy with the service provided to your daughter by the team at our home. I look forward to sharing this feedback with the team. Thank you so much!
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The Review Score of 10 (9.988) out of 10 for Holywell Bridgeway is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.988 for Holywell Bridgeway is calculated as follows: ( (413 Excellents x 5) + (5 Goods x 4) ) ÷ 418 Ratings = 4.988
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holywell Bridgeway is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jul 2022
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Job Title: CQC Registered Manager
Joined: 2022
CQC Registered Manager
Job Title: Deputy Care Home Manager
Joined: 2022
Deputy Care Home Manager
Job Title: Clinical Nursing Lead
Joined: 2005
Clinical Nursing Lead
Job Title: Nurse
Joined: 2015
Nurse at Bridgeway Care Home
Job Title: Nurse
Joined: 2015
Nurse at Bridgeway Care Home
Job Title: Nurse
Joined: 2015
Nurse at Bridgeway Care Home
Job Title: Nurse
Joined: 2021
Nurse at Bridgeway Care Home
Job Title: Nurse
Joined: 2021
Nurse at Bridgeway Care Home
Job Title: Nurse
Joined: 2022
Nurse at Bridgeway Care Home
Job Title: Receptionist & Administrator
Joined: 2023
Receptionist & Administrator
Job Title: Training Coordinator
Joined: 2013
Training Coordinator
Job Title: Cook
Joined: 2018
Cook at Bridgeway Care Home
Job Title: Cook
Joined: 2022
Cook at Bridgeway Care Home
Job Title: Activities Coordinator
Joined: 2023
Activities Coordinator
Job Title: Maintenance Lead
Joined: 2022
Maintenance Lead
Job Title: Housekeeping
Joined: 2017
Housekeeping
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Joined: 2019
Housekeeping
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Housekeeping
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Housekeeping
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Joined: 1996
Senior Support Worker
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Joined: 2005
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Joined: 2017
Senior Support Worker
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Joined: 2020
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