Conifers Nursing Home

The Conifers, Hambleton, Poulton-le-Fylde FY6 9EP
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8.7 5 Reviews
  • Conifers Nursing Home, Poulton-le-Fylde
Conifers Nursing Home is registered to provide accommodation for up to 55 people who require nursing or personal care. The service supports older people with dementia nursing needs.

Accommodation is provided over two floors with a passenger lift for access between floors. There are two lounges and dining areas, a smaller quiet lounge and a conservatory to the rear of the property.

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Care Provided by Conifers Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Burns (Matron)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Conifers Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Conifers Nursing Home Reviews (5)

8.7

Conifers Nursing Home has a Review Score of 8.7 (8.679) out of 10, based on 5 reviews in the last 2 years. Over all time Conifers Nursing Home has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
0
1
5
0

Review from S S (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care my mum is getting all the staff are like one big happy family my mum has very challenging behavior and they treat her with the greatest respect and dignity. I would highly recommend the Conifers to anyone who has family that needs care. When I visit my mum and then go home
I can sleep knowing she is safe and cared for so once again a very big thank you.

Reply from Karen Burns, Manager at Conifers Nursing Home

Thank you very much for your review, we appreciate your support.


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Review from Margarita S (Mother of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's reassuring to go and see my son in this care home. He seems very settled and the staff are very good and caring. They are always busy, but always have time to talk to you about my son. They always have a smile on their faces, however busy. I honestly don't know how they cope as there are a lot
of residents, but nothing is too much trouble. They are a credit to the Conifers, they really are, because it's not an easy job.

Reply from Karen Burns, Manager at Conifers Nursing Home

Thank you so much for your kind words and also for your support, it really does mean a lot to us.


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Review from Lisa M (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Conifers Nursing Home after an exhausting hospital admission. The care and support that both my mum and I have received from staff and management since my mum arrived I believe has been exceptional.
Working as a nurse myself in the NHS. I’ve seen the impact that quality staff can
have on a patient and I truly believe that Conifers has quality staff, from the the accounts administrator, to the care team, activity coordinator through to the manager, who has taken my calls, answered numerous questions, reassured me and most importantly listened. I have witnessed them going that extra mile, knowing that your loved one is in an environment where the caring team, truly care is priceless. Many thanks for all your hard work.

Reply from Karen Burns, Manager at Conifers Nursing Home

Thank you so much Lisa your support and kind words are appreciated.


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Review from Janet B (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at the Conifers since 2021. I have been very happy with his care. The home is well staffed and I have found the staff to be friendly, kind and very interactive with their residents. My father has particularly enjoyed time spent in the garden and musical entertainments. The manager
always responds to queries quickly and efficiently.

Reply from Karen Burns, Manager at Conifers Nursing Home

Thank you so much, we really appreciate your support.


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Review from Gemma T (Daughter of Resident) published on 11 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Conifers Nursing Home for almost 2 years. During this time, he has been well looked after and cared for.
The home is well-run and the staff care for all residents.
Communication between Conifers and families is excellent.
Any concerns or queries are dealt with
in a timely manner.

Reply from Karen Burns, Manager at Conifers Nursing Home

Thank you, Gemma, for taking the time to leave this review. I will ensure that all the staff get to read your kind words so they know how you feel about the care that they give Dad. It does mean so much to my staff to receive such lovely feedback. Again, thank you for your kind and thoughtful words.


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Current Review Score: 8.7 (8.679)

Overview of Review Score

The Review Score of 8.7 (8.679) out of 10 for Conifers Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Conifers Nursing Home is calculated as follows: ( (42 Excellents x 5) + (16 Goods x 4) ) ÷ 58 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.955 Points relating to the number of positive Reviews for Conifers Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 5 Positive Reviews ÷ 11 = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

karen Burns

Job Title: Manager

Joined: 2002

Manager of The Conifers Nursing Home, and have worked here since 2002


Frequently Asked Questions about Conifers Nursing Home

What types of Care is Conifers Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Conifers Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Conifers Nursing Home have?

There are 47 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Conifers Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Conifers Nursing Home to the centre of Poulton-le-Fylde?

2.4 mile(s) as the crow flies, distance by road may be significantly further.