Cornmill Nursing & Residential Care Home

Bonds Lane, Garstang, Preston PR3 1RA
Submit a Review
9.7 33 Reviews
  • Cornmill Nursing & Residential Care Home, Preston

Care Provided by Cornmill Nursing & Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • G Hill Ltd
  • Person in charge
  • Sandra Connelly (Registered Manager)
  • Admission Criteria
    • Ages 21+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Cornmill Nursing & Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,150 – £1,600
    • RESPITE Self-Funded Nursing Care £1,050 – £1,600
  • Fees range between £1,150.00 - £1,600.00 per week. Any NHS contributions received are refunded to the resident.


  • (these prices are only a guideline, please contact Cornmill Nursing & Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time and kept as flexible as possible.


  • Parking
  • Car parking is available at the front of the building. Should the car park be full please drive under the archway as additional parking is available at the rear of the property.


Cornmill Nursing & Residential Care Home Reviews (33)

Total of 33, showing 1-20
9.7

Cornmill Nursing & Residential Care Home has a Review Score of 9.7 (9.700) out of 10, based on 11 reviews in the last 2 years. Over all time Cornmill Nursing & Residential Care Home has 33 reviews.

Overall Experience

  • 31
  • 1
  • 0
  • 1
  • 0

Date Published

33
0
3
11
22
Overall Experience  Overall Experience 5.0 out of 5

Excellent experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 2.0 out of 5

Found some staff to have little or no empathy for relatives, ie laughing at something and told us he wanted to watch porn (more than once).
A member of staff told nonrelatives they could take my father out without our permission. (He was bedridden, and couldn't walk and talk!).
Had to complain as
found my father days before he passed with porridge on him - 11 am.
Short of nurses, had to request pain relief regularly.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear MS, I am sorry to hear that your experience did not meet our expectations. We try to handle uncomfortable conversations in the most respectful manner and apologise if you feel this was not the case. It is our obligation to allow visits to take place if a resident has confirmed they wish to see a visitor and there are no safeguarding concerns (irrespective of any ongoing family disputes). We will always do our utmost to support visitors who wish to take residents on excursions and all residents are risk assessed before leaving the home. We are proud of the staffing levels at Cornmill and our ratio of both nurses and carers is far in excess of minimum requirements and other care homes in the area. I am sorry that you feel our services are not value for money, especially given that the full cost of your father's care was paid by the NHS. We would be more than happy to discuss your experience further to consider whether there are any opportunities for improvement and learning.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My late husband and I together with our three children were all comforted by the peaceful location and very professional and caring staff.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear DS, Thank you for your kind words which are very much appreciated. We were privileged to look after your husband and he will be very much missed by our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Cornmill Nursing Home is an excellent, caring, family-run nursing home and I highly recommend it for anyone who loves their family member and wants the best for them. The staff could not do enough for my husband, he was treated with dignity and affection by all the members of staff. The home was always
clean and in fact my husband's room was renovated whilst he was a resident. The food was tailored to his needs and was nutritious and of good quality.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear Lindsay, Thank you, most sincerely, for your kind words and positive feedback. It is such a testimony to the staff to receive such positive comments in all areas. It was a privilege to look after your husband during his time at Cornmill.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Care for my husband, be it just one month was outstanding. He was treated with both dignity and respect and made comfortable at all times. The staff were attentive and warm and even took time to ensure I was ok. The food, cooked on the premises, looked appetising and rooms were kept spotless. Both care
staff and nurses are very competent, approachable and professional, along with management. Five-star service all the way round.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear Susan,
Thank you most sincerely for your kind and thoughtful expressions of appreciation for looking after your husband. I shall convey your comments to all the staff who very much value and appreciate such positive feedback. Our vision is always to provide the highest quality of care to not only our residents but also their families. We are so pleased that you felt supported and cared for during the time your husband was in our care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Generally very pleased with the care given to my mother during the three-year period spent at the Cornmill. The only criticism would be a lack of communication about my mother's deteriorating condition. As a family, we saw it and felt not told about outside agency involvement e.g. nutritionist, speech
therapist, doctor visit etc. We had to raise concerns and then gain insight into how her problems and issues were being addressed. On the odd occasion felt there was understaffing due to comments made by staff when I phoned up with a query.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear SB,
Thank you for your positive comments. We are sorry to hear that you did not feel as informed as you would have liked. Our aim is to provide the highest quality of care and our nursing team is encouraged to keep families updated at all times as well as being available to discuss any queries they may have. I will relay your comments to our nursing team to use as an opportunity to learn and improve from your experience. We do pride ourselves on the staffing levels at Cornmill and the ratio of nursing staff and carers to residents is far in excess of normal staffing requirements in most other care homes. Having a large number of permanent staff who have worked at the home for many years is, in our view, the only way to achieve the outstanding level of care that our residents receive. Please accept our deepest sympathy for your loss.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My experience of the Cornmill Nursing Home was of a professional, caring company. The staff were considerate and attentive to needs. The room was pleasant and kept to a high standard of cleanliness. My views as a friend and helper were listened to. At the end of my friend's life, the carers showed compassion
to me as well as to her. I felt she was safe and secure at Cornhill.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear RP,
Very many thanks for your detailed, positive and encouraging review of the Cornmill. I shall convey your praise and appreciation to all the staff. We shall all retain many fond memories of her time at the Cornmill and it was clear from all of her visitors how popular she was. I shall convey your comments to all of the staff who very much value and appreciate such positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My experience of all aspects of care for my father was that of complete positivity in how well he was cared for with dignity, love and also fun when it should be. Nothing was too much trouble and there were always discussions as to what was in his best interests: his needs including managing his illness
and pain to enjoy his time the best he could. He seemed very fond of all the staff and was always telling them how grateful he was...and so were we. Amazing staff.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear Grace, thank you for your kind words which I will ensure to pass on to the care team. Your father was a lovely gentleman with a fantastic sense of humour. He is greatly missed but always remembered by those who were privileged to care for him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in every respect despite difficult circumstances.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear JB,
Thank you for your kind words. It is always appreciated by our nursing team when they hear such positive feedback, especially in challenging or difficult situations. Your mother had a wonderful sense of humour and we are pleased you feel that the staff did their utmost to care for her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The Cornmill Nursing Home provides extremely high-quality nursing care for the elderly. The food is of a very good standard. The staff are friendly. The Cornmill has a very welcoming feel and holds a homely atmosphere. I can definitely recommend the Cornmill Nursing Home.

Reply from Henry Hill, Director at Cornmill Nursing & Residential Care Home

Dear Andrew,
Thank you for your kind words which are greatly appreciated. We do try our utmost to create a homely environment for our residents where they can feel safe and well looked after. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We found the staff at Cornmill treated our mother with extreme care, kindness and dignity from the beginning of her stay right up to the end of her life. Even in her final days, she was kept clean, with her hair combed and she was wearing her perfume. She was always comfortable. Her bed was always clean
and tidy and her room was a pleasant space to be in. The whole family felt that if someone was going to die they could not receive better care anywhere.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear Andrew,
Thank you, most sincerely, for your detailed response. It is such a testimony to the staff to receive such positive comments. Your mother will always be remembered by so many. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We found the Cornmill Nursing Home at a time of need for our mum. The management staff were excellent and professional in their information given and their assessment of mums needs. Personal care given to mum was caring and patient. All staff looked after Dad during his visits as well. Staff at the
Cornmill were doing a fantastic job in very difficult circumstances. We were lucky to be able to visit inside during mums end of life, we were fortunate to have found Cornmill.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear C M
Thank you for your positive comments. I shall convey your appreciation to all concerned. As you say it has been a very difficult year for residents, staff and visitors due to the pandemic.
We are all looking forward to further restrictions being lifted soon. Once again very many thanks to you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

As a good friend - Cornmill Nursing Home came highly recommended. Weeks in hospital - a one-off slot came for Cornmill. I snapped it up (having had members of my family in various care homes). It is very difficult to make a decision for someone else (in their best interest) knowing that it is not what
they want! In my mind (if a care home is needed) this is the ideal place. Great food, great care and pleasant staff. I have only praise and thanks for all the hard work the staff provided and the best of care.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear J W,
Many thanks for your kind words and appreciation. I shall certainly convey your comments to all the staff. We shall all retain many fond memories of your late friend; she certainly loved her food and and was a delight to engage in conversation with.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place The Cornmill is, my Grandmother spent her last 13 months there and every day I felt thankful. Cared for to the highest standards with the much needed personal touch. Nothing was too much trouble. Family occasions were celebrated in a side lounge with full staff support and we
cherished those days. Every visit was a pleasure. The day I dropped her off for respite I knew I would cry but not with tears of joy, as she marvelled at the fresh flowers, and the welcome card in her super clean room. Every visit I would see umpteen members of staff all happy, accommodating and knowledgable of what Grandma had been doing, any concerns, updates and suggestions. The staff at The Cornmill offered the professional care we as a family could not while allowing us to keep functioning as a family. When she became poorly they made the right call every time and the care was second to none. A long life well lived was enriched by The Cornmill’s care.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear Mrs P
Thank you most sincerely for your kind and thoughtful expressions of appreciation for looking after your grandma. We shall all retain many fond memories of her time at the Cornmill.
I shall convey your comments to all the staff who very much value and appreciate such positive feedback. Our vision is always to provide the highest quality of care to all our residents.
Once again very many thanks. The staff will feel very proud.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the home for 2 years and is looked after very well. She is well fed (with very good food) and is always very clean. The staff are excellent and nothing is too much trouble for them. The accommodation is very good and always clean and tidy.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Thank you for making the effort to complete the questionnaire. Your responses are much appreciated and provide important feedback to other families looking for a home for their relatives.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Cornmill Nursing Home in Garstang is an excellent family run care home and I couldn't fault the care and attention they gave to my mum during her seven-month stay with them.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Thank you for completing the questionnaire. Your response is much appreciated and provides important feedback to prospective residents who may be looking for a home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Facilities - lovely conservatory overlooking river, hill views, courtyard with seating, fountain and flowers. Hairdressing, chiropody, manicure, head massage.
Entertainment - weekly programme of music and art, also cheese and wine, group crossword, seasonal activities, Burns Night supper and jazz.
Relationships
- very good. My husband was treated with dignity and as a person. As his health deteriorated their care increased. The lady bringing clean laundry cared enough to make sure his music was right. He has become one of the family.
Nursing Care - excellent, very soon my husband put on weight, walking improved, infections were dealt with immediately, effectively and with good communication. His end of life care was managed with professionalism and sensitivity. It seemed that half the staff came quietly to his room to have a word - I guess they were saying 'goodbye'. This love, care and expertise underpins all The Cornmill does. It helped us all to cope with a traumatic time. I cannot praise The Cornmill enough.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear Mrs G
Very many thanks for your detailed, positive and most encouraging review of Cornmill. I shall convey your praise and appreciation to all the staff.
Once again a big thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am pleased my husband is being very well looked after. The carers, nurses and all other staff are excellent and as he cannot do much for himself they treat him with great respect when attending to his personal needs etc.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear Mrs E
Thank you for your very positive comments. It is most pleasing for the staff as well as ourselves to receive such appreciative feedback concerning the care which we provide to your husband. Once again very many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was treated with dignity and respect during her last weeks of life which were spent at the Cornmill. The staff were professional, respectful and keen to help my mum. Overall I trusted that she was in a safe environment. The food, cleanliness, offers for entertainment and management were all excellent.
It was a very difficult time for my family, but The Cornmill helped take a little of the burden away.

Reply from George Hill, Director at Cornmill Nursing & Residential Care Home

Dear Ms R
Thank you for your positive feedback and that you would be extremely likely to recommend Cornmill to prospective families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home, the best nursing home in the country by far. Such a shame my mother only lasted about 3 weeks as she had been very poorly with substandard care in a previous home - just terrible - but the staff at Cornmill are amazing, kind, compassionate and very professional. Just everything
was top quality - the room and setting view from mother's double room was excellent.
Thank you Cornmill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Cornmill Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Cornmill Nursing & Residential Care Home is calculated as follows: ( (108 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 130 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Cornmill Nursing & Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 10 Positive Reviews ÷ 10.4 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2019

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Cornmill Nursing & Residential Care Home

What types of Care is Cornmill Nursing & Residential Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cornmill Nursing & Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cornmill Nursing & Residential Care Home have?

There are 48 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cornmill Nursing & Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cornmill Nursing & Residential Care Home to the centre of Preston?

9.7 mile(s) as the crow flies, distance by road may be significantly further.