Courtfield Lodge

81a Marians Drive, Ormskirk L39 1LG
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9.2 17 Reviews
  • Courtfield Lodge, Ormskirk
Courtfield Lodge has gone from strength to strength and was rated GOOD by CQC in January 2022.

Set in a lovely residential area in Ormskirk, with Hurlston Brook running at the front of the home and with the local ducks being regular visitors, it is a wonderful tranquil home, that provides residential and dementia residential care for up to 70 residents.

The home, which is purpose built, has 2 large lounge areas for residents to socialise in a relaxing environment. The bedrooms are spacious with en-suite facilities. Residents are urged to personalise their rooms to make them more homely.

The home is fully accessible for wheelchair access, with a lift to the first floor.

Mealtimes are an important part of the day for residents, and they are urged to take their time and socialise over their meals in the dining rooms. All meals are prepared on site using fresh produce. All tastes and dietary needs can be catered for.

The home has lovely outdoor space which residents love to sit in, enjoy the lovely climate and listen to the children laughing and playing at the nearby primary school.

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Care Provided by Courtfield Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gavin Trerise (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (9)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Courtfield Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £997
    • Self-Funded Residential Dementia Care from £997
    • RESPITE Self-Funded Residential Care from £997
    • RESPITE Self-Funded Residential Dementia Care from £997

  • We would be happy to discuss our fees with you when you visit or call the home.
  • (these prices are only a guideline, please contact Courtfield Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Courtfield Lodge Reviews (17)

9.2

Courtfield Lodge has a Review Score of 9.2 (9.222) out of 10, based on 8 reviews in the last 2 years. Over all time Courtfield Lodge has 17 reviews.

Overall Experience

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Date Published

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Review from Alan S (Husband of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is currently in full-time care at Courtfield Lodge. The management and staff are so helpful and caring. They are providing for all of my wife's needs. Coping with dementia is very hard indeed on myself and family, but at Courtfield Lodge, they are all so professional in attending to my wife's
needs. Staff constantly monitor patients from sleeping, eating and activities etc. My wife is in a safe environment being cared for by loving, caring and professional staff and management. Entertainment each week, singing and dancing, hairdresser. Thanks to all at Courtfield Lodge for your care provided to my wife.

Reply from Davey Taverner, Digital Marketing Manager at Courtfield Lodge

Thank you for taking the time to review Courtfield so highly. We are thrilled you are happy with the high level of care we aim to provide each of our residents. We want our residents and their loved ones to feel like part of our family and are delighted to hear your warm words of recommendation. The team will be thrilled with your review. Thank you for taking the time to leave your wonderful comments and have a lovely day.


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Review from Gill M (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My precious parents needed to go into residential care. After visiting several care homes in the locality, I chose Courtfield Lodge because of the friendly and professional greeting I was met with. The manager came out to visit mum and dad and couldn't have been nicer with them. He really did listen
to us and understand mum and dad's needs and wants. The manager provided two rooms, one as a lounge and one as a bedroom. The little set up when we arrived couldn't have been nicer. It was a real home from home with all mum and dad's belongings set up perfectly. As a family, we couldn't have been happier. We have been blown away. The staff were incredibly welcoming and all made the difficult transition as smooth as it could be. Courtfield have bent over backwards for us. The staff are all so kind and caring. There is a weekly programme of activities to stimulate residents and promote independence.
The food looks good and my parents are delighted with the whole experience. Thank you all.

Reply from Davey Taverner, Digital Marketing Manager at Courtfield Lodge

Thank you for taking the time to review Courtfield so highly. We are blown away by your warm words of recognition for the team. We are thrilled you are happy with the high level of care we are able to provide and the accommodations our wonderful manager has been able to make for your parents. We understand how precious loved ones are to us and we are delighted we can help care for your parents to the high standard they deserve. Have a great day. Thank you.


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Review from D W (Resident) assisted by family/friend published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After being very ill, the staff and management have given me the utmost care, building my strength and confidence. Staying here makes me feel safe and enabled me to progress with my mobility. I recently had a relapse and if it had not been the diligence of the staff and professionalism, I don't think
I would be alive today.

Reply from Davey Taverner, Digital Marketing Manager at Courtfield Lodge

Thank you for your lovely words of recognition for the team here at Courtfield Lodge. It is so heartening to hear that you are feeling safe and happy with the high level of care and support we strive to provide. Thank you for your honest and thoughtful feedback, we appreciate every word. Thank You.


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Review from Pauline B (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for approximately 18 months. During this time I can honestly say that the care she has received has been excellent. The senior carers and all teh staff on the 1st floor are friendly, welcoming and treat Mum with dignity at all times. They know my mum's little quirks and treat
her as an individual rather than simply another resident. Her room is always kept clean and Mum always looks well turned out. A huge thank you to all the staff, cleaners, admin team and the management.

Reply from Davey Taverner, Digital Marketing Manager at Courtfield Lodge

Thank you for your warm words and lovely review. We are so glad we can provide your mum with the high level of care we strive for at Courtfield. I will be sure to let the team know how highly you have rated our service. Thank you.


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Review from Jayne M (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After moving Mum from another care home I've come to realise that strong management and genuinely kind carers are key to Mum's happiness and our peace of mind. Courtfield has this and more so we are very pleased with their care for Mum.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for your lovely comments, it is wonderful to hear how happy your mum is at Courtfield Lodge. I will share your kind review with the manager and all the team.


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Review from Tricia H (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Deciding on the care home option, let alone finding a good one, was very stressful for us. However, what a great decision it was to choose Courtfield Lodge! Accommodation: clean, spacious and bright rooms with newly refitted en-suite wet rooms. Laminate flooring throughout, no smelly carpets. Food:
good choice, beautifully presented and most importantly, tastes ‘superb’ according to Mum. Care: the staff could not have done more. Mum immediately felt welcome and was treated as an individual. We were surprised at her new lease of life on entering Courtfield Lodge, all smiles again, enjoying the entertainment and the company of staff and residents. When she became ill, the staff were quick to get medical advice and hospital admittance. She returned for end of life care and the staff were so kind, attentive and professional. Good value: calculating what we paid for carers, meals, laundry, etc., in her own home, Mum got 24 hour care for not much more. Importantly, real peace of mind for us too.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for your five star review. We understand how stressful it is finding the right care home for a loved one. It is wonderful to hear how happy you were with the care and support provided by all the team at Courtfield Lodge and more importantly, how happy your mum was and the new lease of life she gained. I will share your lovely comments with all the team.


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Review from Anne E (Sister of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here have been so welcoming to my brother and to me. I am amazed at how well he has settled in and how he has responded to their care.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for taking the time to submit a review. It is lovely to hear how quickly your brother has settled into life in the home. I will share your comments with all the team.


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Review from Lynda B (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into Courtfield Lodge five years ago, she was very volatile at the time and she passed recently in a calm and peaceful manner because of the care and love she has received from the staff at Courtfield. The staff are literally angels with the patience of saints and I cannot thank them enough
for making my mum's last years so good. Every area of staffing is excellent at Courtfield the cleaners, gardeners and last but not least the nursing staff. Every one of them always has a smile on their face as they look after the patients, they bring a smile to Mum's face every time they come into the room and I cannot thank them enough for everything they have done for her and for us. Putting a parent into a care home felt like a failure but once we saw how well she was looked after we knew we had made the right choice and have never regretted it. So thank you to all the staff for making my mother's last years so much better than they could have been. We will always be grateful.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for the lovely review for Courtfield Lodge at what must be a difficult time for you. It is wonderful to hear how happy your mum was at the home and how caring and kind all the team are. We know how difficult it is for families taking the difficult decision to put a loved one in a care home but they can and do thrive in the right setting. I will share your lovely comments with all the team.


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Review from Gill R (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had to find a care home for my Dad quickly. Visited many in the area and picked Courtfield Lodge for its excellent manager, warm welcoming feel and future improvements being made to the building. Since Dad arrived, his care has been brilliant. The senior staff are amazing, organising Dad's needs. Carers
are so kind and friendly, taking time to help Dad. I am more than happy with the care.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for taking the time to submit a review. It is wonderful to hear how pleased you are with the kind and friendly care your dad is receiving. The manager and the team work hard to ensure Courtfield Lodge is warm and welcoming as well as delivering person-centred care to residents. I will share your comments with the team.


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Review from Michael C (Friend of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It is now some five years since we have been visiting someone in Courtfield Lodge Care Home. During this time the ownership has changed with a much-improved quality of care.
There is a large turnover of staff due to the nature of the work on offer and this being at the lower end of the labour market,
this is not unique to Courtfield.
In general, taking everything into consideration, Courtfield Lodge performs ok with the resources available.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for taking the time to review Courtfield Lodge. It is wonderful to receive comments about the improved quality of care at the home since the We Care Group took over the home. We are working hard to improve the quality of life of our residents and create a great working environment for the staff. I will share your comments with the team.


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Review from John H (Son of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A massive improvement since the new manager has taken over and appointed a new activity coordinator. We are enjoying the social media page for the home and keeping everyone updated finally. Please keep up the great work.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thanks for your lovely review. We are pleased to hear how happy you are with the massive improvements that the new manager has implemented together with the appointment of a new Activities Co-ordinator who is doing a great job to provide stimulating activities to support the physical and mental well-being of residents while keeping families updated on what is going on in the home.


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Review from Julie B (Daughter-in-law of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Courtfield Lodge is excellent. All the staff are so warm, helpful and very caring to all the residents. The manager is so helpful and acted immediately to any concerns we had as mum found it hard, in the beginning, to settle in. We live down south and so find it hard to visit on a regular basis so the
activities coordinator has been so helpful in setting up zoom calls to our mum on a regular basis, which mum and ourselves absolutely love. We highly recommend sending your loved ones here.

Reply from Lynn Billingham, Business Development Manager at Courtfield Lodge

Thank you for your lovely review. We are really pleased to hear about the excellent care your mum is receiving and how everyone in the home has worked to help her settle in. It is lovely to hear that you are having regular Zoom calls with your mum, which must be so reassuring for all the family living so far away. I will share your wonderful comments with all the team.


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Review from V R (Husband of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Client in for extended respite, new manager not yet been introduced. The staff are friendly and take time to address the client by name.
Clothes have gone missing but have been returned when queried. Food very varied and looks good. Covid-19 has obviously inhibited some services provided for clients.
Themed days etc. Dog Service.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Courtfield Lodge

Hi there, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Next time you come to the home we will make sure we introduce you to the new manager.


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Review from Colin B (Son of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I tried for a number of years to get help for my mum. It was only when she was found wandering by the police that she was made a resident of Courtfield Lodge. The staff are excellent, caring and respectful. Mum is finally in a safe and happy place. If I could I'd move in there myself. I am really happy
that Mum gets such excellent care at Courtfield Lodge.

Reply from Amin Dhanjee, Director at Courtfield Lodge

Thank you for your kind comments. I'm so glad you feel your mum is safe, happy and getting good care at Courtfield Lodge.


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Review from P F (Brother of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful when visiting family member.
Often provided with tea/coffee if asked. Comfortable visiting area and outside patio.
Plenty of natural light in lounge area and a sense of belonging being so near (visually) to residential properties.

Reply from Amin Dhanjee, Director at Courtfield Lodge

Thank you for your review. It gives us valuable feedback and is appreciated.


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Review from Pauline S (Wife of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff friendly, treat my husband with care and respect. I am totally at ease with them. Never seen anybody ill-treating anyone. Feel the home is getting better with staff, i.e. more settled now new manager. Very hard working staff (place not perfect) but I am happy they are looking after my husband.
All homes can have a smell but I feel they keep on top of it. Staff very approachable.

Reply from Amin Dhanjee, Director at Courtfield Lodge

Thank you ever so much for your kind comments. We are constantly trying to improve our standards.


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Review from Colin D (Husband of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always kept up to date with my wife's care plan and any issues of her care and behaviour. The manager is stamping her influence for the better on the home and is always available to discuss ideas and any concerns I may have. The lead carers and the rest of the staff are always willing to converse
with me on any aspects of my wife's care. Improvements on room security have taken place. New activities manager needs time to have her influence.

Reply from Amin Dhanjee, Director at Courtfield Lodge

Thank you so much for your complimentary review. The Manager and staff at Courtfield Lodge will be made aware of your comments. We hope your wife and you continue to be happy with the care at Courtfield Lodge.


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Current Review Score: 9.2 (9.222)

Overview of Review Score

The Review Score of 9.2 (9.222) out of 10 for Courtfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Courtfield Lodge is calculated as follows: ( (81 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.371 Points relating to the number of positive Reviews for Courtfield Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 8 Positive Reviews ÷ 14 = 0.571

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Gavin

Gavin Trerise

Job Title: Registered Manager

Gavin has over 25 years of experience working in the care sector, having started working as a Care Assistant in a dementia care home, quickly progressing into Management.


Gavin has vast experience of caring and supporting residents living with dementia ensuring their privacy, dignity, independence and choice are promoted at all times.


Gavin has a great knowledge in the sector and has worked hard to improve and maintain the performance of all homes under his leadership with excellent reputation in the local community.


He is keen to develop a residents, relatives and friends forum to build relationships and links in the local community.


Frequently Asked Questions about Courtfield Lodge

What types of Care is Courtfield Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Courtfield Lodge provide?

Day Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Courtfield Lodge have?

There are 52 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at Courtfield Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Courtfield Lodge to the centre of Ormskirk?

0.8 mile(s) as the crow flies, distance by road may be significantly further.